Guest Reservations

Guest Reservations is an online travel agency that markets itself as an independent travel network, offering access to over 100,000 hotels and other accommodations globally through its website guestreservations.com. The site aggregates inventory from hotel partners and wholesalers and presents room options, often under the branding of specific hotels (e.g., major chains and independent properties).([guestreservations.com](https://www.guestreservations.com/?msockid=05aa690a45296bbc0d127fe844176a13&utm_source=openai)) The customer support phone number that typically appears with GUESTRS* descriptors on card statements, 1‑800‑468‑3578, is associated with Guest Reservations / Getaroom-style bookings.([complaintsboard.com](https://www.complaintsboard.com/getaroom-getaroomcom-guestreservationscom-c1043489?utm_source=openai))

A charge with a descriptor like “GUESTRS*QUESTCHERM 8004683578” usually indicates a hotel booking processed through Guest Reservations (with the trailing text referencing the specific property, such as a Quest-branded hotel). “GUESTRS*” appears as a standard billing prefix on many hotel transactions linked to this network.([cg.sc.gov](https://cg.sc.gov/sites/cg/files/Documents/Fiscal%20Transparency/Monthly%20Charge%20Card%20Usage/2026/CCU-March2026.pdf?utm_source=openai)) Such charges may include not only the room rate but also service fees, taxes, and other booking-related charges, which can make the total higher than rates advertised by the hotel directly. Transactions are typically one-time payments for prepaid stays, though some customers may see multiple or adjusted charges if changes, cancellations, or additional fees are processed.

If you have questions about a GUESTRS* Guest Reservations charge, first locate your booking confirmation email from guestreservations.com and compare the total amount and dates with your card statement. You can contact Guest Reservations customer support using the phone number on your statement (commonly 1‑800‑468‑3578) or via the contact options listed on their website’s “Contact” page to request details, changes, or a refund review.([guestreservations.com](https://www.guestreservations.com/about/faq?utm_source=openai)) If the charge is unrecognized, ask whether any booking exists under your name, email, or card’s last four digits; if they cannot locate a valid reservation or you suspect fraud, you can then dispute the transaction with your card issuer, providing any documentation of attempted resolution.