Harry & David

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Harry & David is a specialty retailer and online merchant known for gourmet gift baskets, fresh fruit, and food gifts. They sell items like pears, chocolates, baked goods, and curated gift towers for holidays and special occasions.

Medford, OR
harryanddavid.com
Owned by 1-800-FLOWERS.COM, Inc.

About Harry & David

Harry & David is a well-known American gourmet gift company that specializes in premium food gifts, including its signature Royal Riviera pears, chocolates, baked goods, wine, and curated gift baskets and towers. Customers can shop via their website, catalog, phone orders, and a smaller network of retail outlets, primarily for holidays, corporate gifting, and personal celebrations. The descriptor “HAD*HARRY & DAVID800-345-5655OR” reflects their billing through a card-not-present channel (phone or online) with their customer service phone number and Oregon roots.

A Harry & David charge typically appears on a statement when you place an order for a gift basket, monthly club membership (such as fruit, wine, or chocolate clubs), or other gourmet food products, usually as an online or phone purchase. Recurring charges may appear if you’ve enrolled in one of their gift or fruit-of-the-month clubs, pre-scheduled gifts for multiple future dates, or renewed a subscription. Occasionally, you may see a pending or slightly different amount due to tax, shipping upgrades, or modifications made after the initial order.

If you have questions about a Harry & David charge, start by checking your email for an order confirmation or shipping notice around the date of the transaction, including orders you may have sent as gifts to others. You can also log into your account on their website to review order history, scheduled club shipments, and saved payment methods. For unresolved issues, contact Harry & David customer service using the phone number listed in the descriptor (800-345-5655) or via their online support options; have your card’s last four digits, transaction date, and amount ready to help them quickly locate your order and address billing or refund requests.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Harry & David.

  1. HAD*HARRY & DAVID800-345-5655OR

Frequently Asked Questions

Why does my statement show “HAD*HARRY & DAVID800-345-5655OR”?

This descriptor is how Harry & David appears on many credit and debit card statements for phone or online orders. “HAD” is an internal billing identifier, and the number shown (800-345-5655) is their customer service line based in Oregon.

Could this Harry & David charge be for a gift I sent to someone else?

Yes. Most Harry & David purchases are gifts shipped to a different recipient address. Even if you never received a package yourself, you may have ordered a gift basket, fruit, or club membership for someone else, and the charge will still appear on your card.

How do I check what order a specific Harry & David charge is for?

Log into your account at harryanddavid.com and review your order history for purchases around the transaction date. If you ordered as a guest or by phone, call 800-345-5655 with the charge amount and date, and customer service can look up the corresponding order.

I see a recurring charge from Harry & David—do they offer subscriptions or clubs?

Harry & David offers monthly clubs (such as Fruit-of-the-Month, chocolate, or wine clubs) and pre-scheduled gift programs. If you see repeated charges, you may be enrolled in one of these clubs or a multi-month gift plan. Check your account under “Clubs” or “Subscriptions,” or ask customer service to confirm any active plans.

How can I cancel a Harry & David club or future scheduled shipments to stop future charges?

To cancel a club or scheduled gift series, sign into your account on harryanddavid.com, go to your club or order management section, and adjust or cancel upcoming shipments. You can also call 800-345-5655 and request cancellation of remaining shipments before the next billing date.

How do refunds and order changes work for Harry & David?

If you need to change or cancel an order, contact Harry & David as soon as possible—ideally before the scheduled ship date. They can often modify delivery dates, addresses, or contents, and may offer refunds or replacements under their satisfaction guarantee. Refund timing to your card depends on your bank but usually appears within several business days after they process it.

Why is there a pending or slightly different amount from Harry & David than I expected?

The pending amount may include estimated tax, shipping, or promotional discounts that finalize once the order is processed. If you modified your order by phone or online (changing items, shipping speed, or destination), the final captured amount can differ slightly from the initial authorization.

How can I contact Harry & David about an unauthorized or unrecognized charge?

Call their customer service at 800-345-5655 or use the contact options on harryanddavid.com and provide the transaction date, amount, and last four digits of your card. They can tell you what was ordered, where it was shipped, and help you address possible fraud or billing errors. You should also notify your card issuer if you suspect unauthorized use.

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