Highfields Hotel

Hotel55% confidence

A local Australian country hotel in Chinchilla that likely operates as a pub-style venue with food, drinks, and possibly basic accommodation.

Chinchilla, Queensland, Australia

About Highfields Hotel

Highfields Hotel is a small, country-style pub hotel located in or near Chinchilla, Queensland, Australia. As a typical regional Australian hotel, it most likely combines a public bar, bistro or dining room, gaming or TAB facilities, and a limited number of basic motel-style rooms above or behind the pub. In this part of Queensland, comparable venues commonly cater to locals, travellers on the Warrego Highway, and workers staying in town for agriculture, resources, or infrastructure projects, offering hearty pub meals, drinks, and straightforward accommodation at modest nightly rates.

A Highfields Hotel charge may appear on your bank or card statement for several reasons. The most common are one‑off purchases like a bar tab, restaurant meal, or bottle‑shop purchase, or a room booking (often 1–7 nights) charged at or after check‑in. You might also see a pre‑authorisation hold if you provided a card at check‑in or to open a bar tab; this is a temporary amount the hotel uses to secure payment, which is later reversed or replaced by the final bill. Some guests—particularly long‑stay workers—arrange ongoing weekly accommodation or meal accounts, which can show as recurring or repeated charges. If you booked through an online travel site (e.g., Booking.com, Expedia), the payment may still appear under the hotel’s trading name on your bank statement.

If you’re unsure about a Highfields Hotel charge, start by checking any recent stays in the Chinchilla area, bar or meal receipts, and confirmation emails from hotel or travel‑booking websites for matching dates and amounts. Log into any booking platform you used to see if payment was processed on the hotel’s behalf, and compare the total to the charge on your statement. To resolve questions or request an itemised tax invoice, contact the hotel directly using the phone number or email shown on your booking confirmation or in Google Maps, ideally with your stay dates, booking name, and the last four digits of the card that was charged. For disputed amounts (for example, duplicate charges or incorrect room nights), speak with the venue first, then—if you can’t resolve it—contact your card issuer to ask about a chargeback or formal dispute process.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Highfields Hotel.

  1. HIGHFIELDS HOTEL PTY CHINCHILLA AUS

Frequently Asked Questions

What types of charges does Highfields Hotel usually place on a card?

Most charges from Highfields Hotel are one‑off transactions for bar or bistro spending, bottle‑shop purchases, or accommodation (room nights, sometimes with meals or incidentals added). If you stayed in or near Chinchilla, a single combined charge at check‑out may cover your room, taxes, and any food, drinks, or extras you put on your room account. Longer‑term guests or workers may see repeated weekly or fortnightly charges that correspond to ongoing accommodation or meal packages arranged directly with the hotel.

Why do I see two similar Highfields Hotel charges, or a larger final amount than expected?

Hotels and pubs often place a temporary pre‑authorisation (hold) when you check in or open a bar tab, then process the final amount when you check out or close the account. On your statement this can briefly look like two charges: the original hold plus the final transaction. The hold should automatically fall off in a few business days, leaving only the final, correct charge—if it doesn’t, contact the hotel and your bank to have it released.

How much does a stay at Highfields Hotel typically cost?

While exact prices vary by date and room type, similar pub‑style hotels in the Chinchilla region commonly charge around AUD $120–$200 per night for basic motel rooms, with higher rates during busy periods or local events. Bar and bistro spends often range from AUD $15–$40 per main meal, plus any drinks or snacks you add to your bill. Always refer to your booking confirmation or ask the hotel directly for the exact nightly rate and any additional fees (for example, extra guests or late check‑out).

I don’t remember staying there—could this Highfields Hotel charge be from a third‑party booking site?

Yes. Even when you book through a third‑party site such as Booking.com, Wotif, or Expedia, the transaction on your bank statement may still list the venue’s own trading name (for example, “HIGHFIELDS HOTEL CHINCHILLA QLD”). Check your emails and accounts on any travel websites you use for recent bookings in the Chinchilla or Western Downs area, and match the booking dates and total amount to the charge you’re seeing.

How can I get a receipt or tax invoice for my Highfields Hotel stay or bar tab?

If you need an invoice, contact the hotel directly using the phone number or email address shown on your booking confirmation, past paper receipt, or in their Google Maps listing. Provide your full name, approximate date and time of visit or stay, and the last four digits of the card that was charged so staff can locate the right transaction. They can usually email you a PDF tax invoice detailing room charges, meals, drinks, and GST where applicable.

Can I cancel my booking with Highfields Hotel and will I be charged a fee?

Cancellation rules depend on how and when you booked. If you reserved through a travel site, check the confirmation email or the ‘My Trips’ section of that site for the hotel’s cancellation deadline and any non‑refundable conditions. If you booked directly by phone, email, or in person, call the hotel as soon as possible to confirm their policy—many regional hotels allow free cancellation up to a set time before arrival, but same‑day cancellations or no‑shows may be charged one night’s accommodation or the full first booking period.

How do I request a refund or dispute an incorrect Highfields Hotel charge?

Start by gathering evidence: screenshots of your booking, any email confirmations, and receipts showing what you actually authorised or paid for. Contact the hotel directly, explain the discrepancy (for example, extra nights, duplicate charges, or items you didn’t order), and ask for an adjusted invoice or refund to your original payment method. If you can’t resolve it with the venue, contact your bank or card issuer, provide them with your documentation, and ask about disputing the transaction or raising a chargeback.

Is it normal to see a small AUD $1–$5 pending Highfields Hotel transaction?

Yes. Some venues and payment processors place a small test authorisation (often between AUD $1 and $5) when they first run your card to ensure it’s valid—this is common when you check in after hours or provide card details over the phone. These test authorisations are temporary and should disappear from your statement within a few days, without being converted into an actual charge. If a small amount remains posted for more than a week, contact the hotel and your bank to confirm whether it was only a verification hold.

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