Hotel Borgo Antico

Hotel50% confidence

Hotel Borgo Antico is a three‑star boutique hotel in Como, Italy, near the shores of Lake Como, offering modern rooms and a casual bar/lounge in a historic neighborhood setting.

About Hotel Borgo Antico

Hotel Borgo Antico is a small three‑star hotel located in the city of Como, a short walk from Lake Como’s waterfront and local attractions. The property offers air‑conditioned rooms with free Wi‑Fi, flat‑screen TVs, and modern bathrooms, along with amenities such as breakfast service, an on‑site bar/lounge, meeting facilities, and accessible rooms for guests with reduced mobility. It is marketed internationally under the name "FH Borgo Antico" on various travel sites as a comfortable base for leisure and business travelers visiting the Lake Como area.([borgo-antico.comolake-hotels.com](https://borgo-antico.comolake-hotels.com/es/?utm_source=openai))

A charge from this merchant on a card statement would most commonly relate to a hotel stay in Como—such as room nights, city tax, breakfast, bar charges, or parking. It could appear after booking directly through their website or through an online travel agency that lists the property as "FH Borgo Antico" or similar. Depending on booking conditions, prepayment, deposits, or cancellation fees might also post under a shortened descriptor that references "FH" and "Lake Como" rather than the full hotel name.

If you’re unsure about the charge, check recent hotel or travel confirmations for stays in or near Como around the transaction date, including reservations made via third‑party sites. Match the amount to nightly rates, taxes, or package totals in your email receipts or booking accounts. To resolve questions, you can contact the hotel using the details on your booking confirmation or via their official website; provide your name, stay dates, and the last four digits of your card so they can look up the folio. If the stay was cancelled, verify the cancellation policy and any non‑refundable terms, and, if you still believe the charge is incorrect, request an itemized invoice from the hotel and, if necessary, dispute the transaction with your card issuer using that documentation.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Hotel Borgo Antico.

  1. FH Lake Como
  2. FH lake como

Frequently Asked Questions

What types of charges from Hotel Borgo Antico might appear on my card statement?

Typical charges from Hotel Borgo Antico include room rates, city taxes, breakfast or bar purchases, parking (if applicable), and any extras added to your room during your stay. In some cases you may also see prepayments or cancellation fees if you booked a non‑refundable or partially refundable rate.

Why does my statement show a shortened description like “FH Lake Como” instead of “Hotel Borgo Antico”?

Many banks truncate hotel descriptors, and this property is often labeled as “FH Borgo Antico” on booking systems. When shortened, it can appear as something like “FH Lake Como” because the hotel is in Como, near Lake Como. Comparing the transaction date and amount with your hotel booking is the best way to confirm it.

How can I cancel or modify a reservation with Hotel Borgo Antico?

To cancel or change a reservation, use the channel you originally booked through: log into the online travel agency account (e.g., a holiday package site) or use the manage‑booking link from your confirmation email. If you booked directly, contact the hotel by email or phone, referencing your reservation number, and ask about current cancellation or modification terms.

How do I request a refund for a charge from Hotel Borgo Antico?

First, review your booking confirmation to check whether your rate was refundable and what the cancellation deadlines were. If you believe you were charged in error, contact the hotel’s reception or reservations team with your booking details and card transaction information to request an adjustment or refund. If the issue is not resolved, provide your bank with the written response from the hotel when filing a dispute.

Are there common charge amounts I should expect from Hotel Borgo Antico?

Common amounts include nightly room rates for a three‑star hotel in Como, plus local city tax per person per night, and any extras (like breakfast, bar items, or late check‑out). Package bookings made via tour operators may appear as a single lump‑sum charge that corresponds to your full hotel component rather than per‑night lines.

Can Hotel Borgo Antico place authorization holds or pending charges on my card?

Yes. Like many hotels, Hotel Borgo Antico may preauthorize your card at check‑in or at booking to guarantee payment. This appears as a pending amount and may be higher than the final bill to cover incidentals. The hold should drop off automatically once the final charge is posted or the stay is cancelled according to policy.

How can I get a copy of my invoice or folio from Hotel Borgo Antico?

You can request an invoice by emailing or calling the hotel directly and providing your full name, stay dates, and the booking reference. If you booked through an online agency or tour operator, you may also be able to download an invoice from your account there, but the hotel can issue a detailed folio showing each room and extra charge.

What should I do if I don’t recognize a charge that might be from Hotel Borgo Antico?

Check whether you or an authorized card user recently stayed in or near Como, Italy, or made a Lake Como travel booking. Search your email for “Borgo Antico” or “Como” along with the travel dates. If no related booking is found, contact the hotel to ask if they have a reservation or folio matching your card details; if they cannot locate one or the stay is clearly not yours, immediately report the transaction to your card issuer as potentially unauthorized.

This merchant is in the Hotel category

Browse all

Compare Hotel Borgo Antico

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you