Hotel Croydon

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Hotel Croydon is a boutique, Art Deco-style hotel in Miami Beach’s Mid-Beach neighborhood, featuring 104 guest rooms, a courtyard pool, rooftop sundeck, spa, fitness room, and on-site restaurant and bar, The Tavern.

Miami Beach, FL, USA
hotelcroydonmiamibeach.com
Owned by South Beach Group Hotels (Miami Beach Hotel Group)

About Hotel Croydon

Hotel Croydon is a four-star boutique hotel located on Collins Avenue in the Mid-Beach area of Miami Beach, Florida. Housed in a renovated Art Deco building, it offers 104 stylish guest rooms and suites, an outdoor courtyard pool, rooftop sundeck with 360-degree views, a fitness room and spa services, and full-service dining and cocktails at its on-site restaurant and bar, The Tavern. The property is part of South Beach Group Hotels (also branded as Miami Beach Hotel Group) and is positioned as a quieter, refined alternative to South Beach while still being just a short walk from the oceanfront.([hotelcroydonmiamibeach.com](https://www.hotelcroydonmiamibeach.com/?utm_source=openai))

A charge from “Hotel Croydon” on a card statement is typically related to a hotel stay or day use of the property. This can include room charges, resort or facility fees, restaurant and bar tabs at The Tavern, valet parking, spa or fitness add-ons, rooftop events, or incidentals such as minibar purchases. Guests may also see pre-authorization holds placed at check-in to cover estimated room, tax, and incidental expenses; these holds can appear as pending or duplicate charges until they are adjusted at checkout and released by the card issuer. Reservations made through third-party travel sites (such as online travel agencies) may also show the hotel’s name on the billing descriptor even if the booking was made elsewhere.([hotelspedia.org](https://hotelspedia.org/hotel/hotel-croydon?utm_source=openai))

To verify or resolve a charge from Hotel Croydon, cardholders should first compare the transaction date and amount with their stay dates, confirmation emails, and folio/receipt from check-out. Guests can contact the hotel directly using the contact details on the official website or through South Beach Group’s central reservations team for billing questions or folio copies. If the stay was booked through a third-party platform, changes, cancellations, or some refunds may need to be handled via that platform’s customer service in line with the rate’s cancellation policy. For unresolved disputes or if you don’t recognize the charge at all, you can request documentation from the hotel and, if necessary, open a dispute with your card issuer while the hotel investigates.([southbeachgroup.com](https://www.southbeachgroup.com/index?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Hotel Croydon.

  1. Hotel Croydon

Frequently Asked Questions

Why was I charged by Hotel Croydon after I checked out?

Hotel Croydon may place a pre-authorization hold on your card at check-in to cover room, tax, and incidentals. After checkout, the hold is adjusted to your final folio amount. In some cases the hold and the final charge can overlap temporarily on your online statement until your bank releases the unused portion. If the pending amount does not drop off within 7–10 business days, contact the hotel or your card issuer.

What kinds of charges can appear from Hotel Croydon besides the room rate?

In addition to nightly room charges and taxes, your statement may reflect facility or resort fees, restaurant and bar charges at The Tavern, valet parking, spa or fitness services, and minibar or in-room purchase charges. Any packages or special offers booked through the hotel’s website can also bundle extras such as breakfast, drinks, or late checkout into the total billed amount.([hotelcroydonmiamibeach.com](https://www.hotelcroydonmiamibeach.com/?utm_source=openai))

How can I get a copy of my folio or receipt from Hotel Croydon to verify a charge?

You can request a folio copy by emailing or calling the property using the contact details listed on hotelcroydonmiamibeach.com, or by reaching out through South Beach Group’s central reservations line. Provide the name on the reservation, your stay dates, and the last four digits of the card used so staff can locate and email your final bill.([hotelcroydonmiamibeach.com](https://www.hotelcroydonmiamibeach.com/?utm_source=openai))

How do I cancel or modify a reservation at Hotel Croydon to avoid additional charges?

If you booked directly through hotelcroydonmiamibeach.com or South Beach Group’s reservations line, review the confirmation email for the cancellation deadline and contact the hotel or central reservations before that time to change or cancel. For reservations made through online travel agencies (such as Expedia, Booking.com, etc.), you typically must modify or cancel through that platform, which applies its own policies in addition to the hotel’s rules. Late cancellations or no-shows may still incur full or partial charges depending on the rate type.([hotelspedia.org](https://hotelspedia.org/hotel/hotel-croydon?utm_source=openai))

What are typical nightly rates or charge amounts I might see from Hotel Croydon?

Published rate ranges for Hotel Croydon commonly fall around roughly $150–$400 per night depending on season, room type, and events in Miami Beach. Your total charge may be higher once taxes, fees, and any restaurant, bar, or parking charges are added. If an amount looks higher than expected, compare it to your confirmation email and final folio to identify each component.([hotelspedia.org](https://hotelspedia.org/hotel/hotel-croydon?utm_source=openai))

Why do I see a small or duplicate pending charge from Hotel Croydon on my card?

Small or duplicate-looking pending charges are usually authorization holds performed when you book online or check in. One hold may verify your card at booking, and another may be placed at arrival for incidentals. These are not final sales and should be reversed automatically by your bank once the final stay charge posts and the unused holds are released. If a hold remains pending for more than 10 business days, contact both the hotel and your bank for assistance.

How can I request a refund or dispute an incorrect charge from Hotel Croydon?

Start by contacting Hotel Croydon’s front desk or billing department with your stay details and a description of the discrepancy; they can review your folio and adjust mistaken charges such as incorrect minibar items or duplicate restaurant posts. If the hotel confirms a refund, it will be processed back to the original payment method, typically taking several business days to appear. If you cannot resolve the issue directly with the hotel, you may submit supporting documents (receipts, emails) to your card issuer and initiate a formal dispute.

Does Hotel Croydon charge my card at booking or at check-in?

This depends on the rate plan. Advance purchase or nonrefundable promotional rates may be charged at the time of booking, while flexible rates are often charged at check-in or checkout with only a card guarantee beforehand. Your confirmation from hotelcroydonmiamibeach.com or a third-party site will specify whether payment is taken in advance or at the property; review those terms to understand when charges will post.([hotelspedia.org](https://hotelspedia.org/hotel/hotel-croydon?utm_source=openai))

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