Hotel Jumar

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Hotel Jumar is a small holiday hotel located in Cala Ratjada on the island of Mallorca, Spain, offering simple accommodations with pool and restaurant facilities near the beach.

Cala Ratjada, Mallorca, Spain

About Hotel Jumar

Hotel Jumar is a modest, independent hotel situated on Avenida Mallorca 28 in Cala Ratjada, on the northeast coast of Mallorca, Spain. It offers basic but comfortable guest rooms aimed at leisure travelers, typically package-holiday guests, and features amenities such as outdoor swimming pools, on‑site restaurant service and easy access to nearby beaches and coastal attractions. The property appears in Spanish and European hotel catalogues as a three‑star style accommodation, marketed as a pleasant base for exploring the surrounding resort towns and natural areas on Mallorca’s north and east coasts.

A charge from “X7439 JUMAR CAN PICAFORT” on a card statement is likely related to a stay, room deposit, bar/restaurant bill, or other on‑property services at Hotel Jumar or a closely associated booking processed in the broader north‑Mallorca resort area (which includes Can Picafort, Alcúdia and Cala Ratjada). Travel agents or online tour operators may process payments under the hotel’s name even if the booking was made as part of a package. The amount may represent your room rate, a bundled package charge, incidentals (such as food and beverages), city or tourist taxes, or a pre‑authorization that was later captured at checkout.

To verify the charge, cardholders should check recent hotel bookings and travel confirmations for stays in Cala Ratjada or nearby north‑Mallorca resorts around the transaction date. Receipts and booking vouchers from tour operators or online platforms (such as package-tour sites or hotel aggregators where Hotel Jumar appears) will usually list the hotel name and stay dates. If anything appears incorrect, first contact the hotel or the booking agency shown on your confirmation to request an itemized invoice, clarification, or refund where appropriate. If you cannot match the transaction to any stay or booking and the merchant cannot locate your reservation, you can then raise a dispute with your card issuer, providing any supporting travel documentation you have.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Hotel Jumar.

  1. X7439 JUMAR CAN PICAFORT

Frequently Asked Questions

Why does my statement say “JUMAR CAN PICAFORT” if I stayed in Cala Ratjada?

Hotel Jumar is located in Cala Ratjada, but card processors and tour operators sometimes tag transactions using a broader regional or routing location such as Can Picafort or north Mallorca. This can make the city label on the card statement differ from the actual town where the hotel is located.

What types of charges might I see from Hotel Jumar on my card?

Typical charges include room rates for your stay, package‑holiday payments processed in the hotel’s name, restaurant or bar bills charged to your room, local tourist taxes, and occasionally refundable pre‑authorization holds taken at check‑in for incidentals.

Can Hotel Jumar place a temporary hold or security deposit on my card?

Yes. Like many hotels, Hotel Jumar or its booking partners may place a pre‑authorization on your card at check‑in to cover potential incidentals. This appears as a pending charge and should either be adjusted to the final bill or released by your bank a few days after checkout if not used.

How can I confirm that a Jumar charge corresponds to my hotel stay?

Compare the transaction date and amount with your booking confirmation or package‑holiday documents, and check the name of the accommodation listed there. If you stayed at a hotel in Cala Ratjada or the north of Mallorca around that time, contact the hotel or the tour operator and ask them to send an itemized invoice matching the card charge.

How do I request a refund or correction for an incorrect Hotel Jumar charge?

First contact the hotel or the booking agency that handled your reservation, provide your full name, stay dates, booking reference and the last four digits of the card used, and request a review of the transaction. If they agree an error occurred, they can process a refund. If they decline and you still believe the charge is wrong, you can file a dispute with your card issuer.

Could recurring or split payments appear under Hotel Jumar’s name?

Yes. If you booked through a tour operator or online agent that allows installment payments for a package including Hotel Jumar, each installment may appear under the hotel or operator’s merchant name. Review your booking terms to see if you agreed to staged or partial payments.

What if I never traveled to Mallorca but see a Jumar charge on my card?

If you have no hotel or travel bookings linked to Mallorca or Cala Ratjada, the charge may be fraudulent or mis‑posted. Immediately contact your card issuer to report an unrecognized transaction, ask them to block your card if necessary, and initiate a formal dispute while they investigate.

How can I contact Hotel Jumar or its booking partners about a billing question?

Look up your booking confirmation email, voucher or tour‑operator documents for the hotel’s contact details or the agency’s customer‑service number. Many listings for Hotel Jumar appear on major hotel and package‑tour sites; you can usually reach the property through the message or contact function in the platform where you made the reservation.

This merchant is in the Hotel category

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