Impact Office Supplies

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Impact Office Supplies is an Australian office and school supplies retailer, operated by Impact Investments (QLD) Pty Ltd, serving businesses, schools and families primarily through online ordering and delivery. It trades nationally with distribution centres in Brisbane, the Sunshine Coast and the Gold Coast.

Virginia, Queensland, Australia
ios.net.au

About Impact Office Supplies

Impact Office Supplies is a Queensland-based office products company that supplies stationery, office equipment, cleaning and kitchen supplies, technology, school booklist packs and related products to businesses, schools and households across Australia. The business operates under the legal entity Impact Investments (QLD) Pty Ltd and uses several trading names, including Impact Office Supplies and Impact School Supplies, with online storefronts such as ios.net.au and impactschoolsupplies.com.au.([abr.business.gov.au](https://abr.business.gov.au/ABN/View?id=20657206785&utm_source=openai)) Its Sunshine Coast distribution centre is located in the 4551 postcode area (Bells Creek/Corbould Park region), which is why transaction descriptors may reference “Corbould Park.”([australiacheck.com](https://www.australiacheck.com/business/20657206785/impact-investments-qld-pty-ltd))

A charge from “IMPACT INVESTMENTS CORBOULD PARK” is typically a legitimate transaction processed by Impact Investments (QLD) Pty Ltd for purchases made via Impact Office Supplies or Impact School Supplies. Common scenarios include back‑to‑school booklist orders, bulk stationery for schools, and general office or cleaning supplies ordered by businesses or organisations. Orders are usually placed online and fulfilled from the nearest distribution centre, so the merchant descriptor may show the corporate name (Impact Investments), a trading name (Impact Office Supplies / School Supplies), and sometimes the warehouse locality (e.g., Corbould Park or Bells Creek).([impactschoolsupplies.com.au](https://impactschoolsupplies.com.au/index.php/contact?utm_source=openai))

If you don’t recognise the charge, first check whether you or someone in your household recently ordered school book packs or office supplies using an online code provided by a school, or placed a business order through Impact Office Supplies’ website. You can search your email for order confirmations from Impact Office Supplies or Impact School Supplies, or log in to their websites to review recent orders and invoices. If questions remain, contact their support team using the phone numbers or contact forms listed on ios.net.au or impactschoolsupplies.com.au; have the transaction date, amount and the exact descriptor (e.g., “IMPACT INVESTMENTS CORBOULD PARK”) ready so they can locate the order. For disputes or potential fraud, your bank can also initiate a charge investigation if Impact cannot match the payment to an order.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Impact Office Supplies.

  1. IMPACT INVESTMENTS CORBOULD PARK |
  2. IMPACT INVESTMENTS CORBOULD PARK, Card: 4072XXXXXXXX0557, Merchant Category Code: 5111, Currency: , Amount: 92.70

Frequently Asked Questions

Why does my statement show “IMPACT INVESTMENTS CORBOULD PARK” instead of Impact Office Supplies?

Impact Office Supplies operates under the legal entity Impact Investments (QLD) Pty Ltd, and its Sunshine Coast distribution centre is in the 4551 area that includes Bells Creek/Corbould Park.([australiacheck.com](https://www.australiacheck.com/business/20657206785/impact-investments-qld-pty-ltd)) As a result, some card processors format the merchant line as “IMPACT INVESTMENTS CORBOULD PARK,” even though the charge relates to an Impact Office Supplies or Impact School Supplies order.

What kinds of purchases usually result in a charge from Impact Office Supplies or Impact School Supplies?

Most consumers see these charges after ordering school booklist packs, textbooks or stationery via Impact School Supplies using a school-supplied ordering code, or when buying office, cleaning, kitchen or technology supplies through the Impact Office Supplies website.([tsac.qld.edu.au](https://tsac.qld.edu.au/quicklinks/orientation/booklist/?utm_source=openai)) Businesses may also see regular charges for recurring office-supplies orders.

Is this charge a one‑time purchase or a recurring subscription?

Impact Office Supplies generally processes one‑off payments tied to specific orders; there is no typical consumer subscription like a streaming service. However, some schools and businesses place repeat or scheduled orders that can look like recurring charges on statements if they occur around the same time each year or month (for example, annual back‑to‑school packs or monthly office replenishment).([muellerconnect.com](https://muellerconnect.com/2025/11/booklists-2026-w6/?utm_source=openai))

How can I verify what I bought that led to this Impact Office Supplies charge?

Search your email for order confirmations from Impact Office Supplies or Impact School Supplies, check your school’s booklist communication for links or codes that redirect to impactschoolsupplies.com.au, and log into the relevant website’s account portal to view past orders and invoices.([tsac.qld.edu.au](https://tsac.qld.edu.au/quicklinks/orientation/booklist/?utm_source=openai)) Matching the order date and total with your bank transaction will confirm the charge.

How do I contact Impact Office Supplies about a billing question or incorrect charge?

You can contact Impact Office Supplies via the phone numbers and contact form listed on ios.net.au (general enquiries 1300 658 763, plus local numbers for Brisbane, Sunshine Coast and Gold Coast) or Impact School Supplies’ support line shown on impactschoolsupplies.com.au.([impactschoolsupplies.com.au](https://impactschoolsupplies.com.au/index.php/contact?utm_source=openai)) Provide your name, order number (if available), and the exact transaction details so they can investigate.

Can I get a refund or change my order after being charged?

Impact School Supplies and Impact Office Supplies have published returns and refund policies on their websites that explain when items can be returned or orders amended.([impactschoolsupplies.com.au](https://impactschoolsupplies.com.au/returns-policy?utm_source=openai)) In general, you may request a refund or exchange for faulty or incorrect items, but simply changing your mind or ordering the wrong product may not qualify, so it’s important to review their policy and contact support promptly.

Why do I see multiple Impact Office Supplies charges around the same date?

Families with multiple children or schools, or businesses placing separate departmental orders, may have several booklist or office-supply orders processed individually, leading to multiple charges on the same or consecutive days. Schools may also separate textbook and stationery components into different online orders with distinct totals.([muellerconnect.com](https://muellerconnect.com/2025/11/booklists-2026-w6/?utm_source=openai)) Reviewing each order confirmation will help you reconcile the individual amounts.

What should I do if I don’t recognise an Impact Office Supplies or Impact Investments charge at all?

First, confirm that no one in your household or organisation placed a school booklist or office-supplies order using your card. If no one recognises the purchase and you can’t find a corresponding invoice, contact Impact Office Supplies with the transaction details to see if they can locate an order under your card number or email.([impactschoolsupplies.com.au](https://impactschoolsupplies.com.au/index.php/contact?utm_source=openai)) If they cannot identify it, notify your bank immediately to dispute the transaction and check for potential card fraud.

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