Inner North Physiotherapy

Healthcare96% confidence

Inner North Physiotherapy is a private physiotherapy clinic in Thornbury, Victoria, providing evidence-based musculoskeletal, sports, pelvic health and continence-focused physiotherapy services, along with exercise and Pilates-based rehabilitation.

Thornbury, Victoria, Australia
innernorthphysiotherapy.com.au

About Inner North Physiotherapy

Inner North Physiotherapy is a private physiotherapy clinic located in Thornbury, Victoria, Australia, serving the Inner North Melbourne community. The clinic provides evidence-based musculoskeletal and sports physiotherapy for issues such as back and neck pain, joint injuries, post-operative rehabilitation and long-term pain conditions. They also have a strong focus on pelvic health and continence physiotherapy, supporting people with pelvic pain, pregnancy and postnatal issues, incontinence and pelvic floor dysfunction. In addition, Inner North Physiotherapy offers exercise-based and Pilates-informed rehabilitation programs tailored to individual needs and goals.

A charge from Inner North Physiotherapy will usually appear on your bank or card statement after you have attended an in-clinic consultation, telehealth session or exercise/Pilates-based rehabilitation appointment. You might see charges for an initial assessment, standard follow-up consultation, longer complex consultation, pelvic health assessment, or small-group clinical exercise sessions. In some cases, a charge may relate to the purchase of rehabilitation equipment (e.g., exercise bands, Pilates accessories), a pre-paid pack of exercise sessions, or a gap payment after Medicare, TAC, WorkCover or private health insurance has processed their portion. If you booked online, you may also see a pre-authorisation hold or deposit that later converts into the final consultation fee.

If you are unsure about an Inner North Physiotherapy charge, first check your email for booking confirmations, receipts or treatment plans from innernorthphysiotherapy.com.au, and review your calendar for any recent appointments. Compare the transaction date and amount with when you attended the clinic or had a telehealth session, and consider whether any family member might have used your card for their appointment. To resolve questions, you can contact the clinic directly via the contact details listed on their website or your invoice, providing the date, exact amount and the last four digits of the card used so they can look up the payment. Common issues—such as duplicate charges, confusion about pre-authorisation holds, or questions about insurance rebates—are usually resolved by speaking with reception, who can re-send itemised receipts, explain billing codes and assist with refunds or adjustments if an error has occurred.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Inner North Physiotherapy.

  1. INNER NORTH PHYSIOTHER\734 HIGH STREET\T

Frequently Asked Questions

Why do I see a charge from INNER NORTH PHYSIOTHERAPY or INNERNORTHPHYSIO on my bank statement?

This charge usually corresponds to a physiotherapy consultation or clinical exercise/Pilates-based rehab session you attended at Inner North Physiotherapy in Thornbury, or a telehealth appointment billed through the clinic. It may also represent a gap payment after a Medicare, TAC, WorkCover, DVA or private health insurance rebate has been processed at the clinic’s HICAPS terminal. Check your recent appointments and any emails from innernorthphysiotherapy.com.au around the transaction date for confirmation.

What are the typical fees Inner North Physiotherapy charges for appointments?

While exact fees can change, standard private musculoskeletal consults at Melbourne physiotherapy clinics like Inner North Physiotherapy commonly fall in the approximate range of AUD $90–$120 for a standard follow-up and a higher fee (often around AUD $120–$160) for an initial or longer consultation. Pelvic health and continence assessments are usually longer and therefore attract a higher fee than standard consults. Small-group clinical exercise or Pilates-style sessions are often charged per session or via a multi-session pack. For the most accurate current prices, refer to your invoice or contact the clinic directly.

Why was I charged by Inner North Physiotherapy after my private health fund or Medicare claim?

When you claim on the spot via HICAPS or Medicare, your insurer pays a portion of the consultation cost and you pay the remaining out-of-pocket amount (the “gap”), which appears as a charge from Inner North Physiotherapy. The exact gap will depend on your private health extras cover or Medicare plan and the consultation type billed. Your receipt or invoice will show the total fee, the rebate and the amount you personally paid.

Can I cancel or reschedule an Inner North Physiotherapy appointment without being charged?

Inner North Physiotherapy, like most clinics, usually has a cancellation policy that requires a certain amount of notice (often 24 hours) to avoid a late-cancellation or non-attendance fee. If you cancel or fail to attend within that window, you may be charged a full or partial consultation fee that cannot be claimed through private health or Medicare. To avoid these charges, reschedule or cancel as early as possible using the details in your booking confirmation or by phoning the clinic.

How do I request a refund or dispute a charge from Inner North Physiotherapy?

Contact the clinic directly before approaching your bank, as most billing issues can be resolved quickly by reception or administration staff. Provide the date of the transaction, the exact amount, the name of the person treated and the last four digits of the card used so they can locate the payment. If the clinic confirms a duplicate charge, error or incorrect fee, they can usually process a refund or adjustment back to your original payment method.

Why do I see a small or ‘pending’ charge from Inner North Physiotherapy?

If you booked online or provided card details in advance, the booking system or payment gateway may place a temporary pre-authorisation on your card to secure the appointment. This can show as a pending charge or a small test amount that later disappears or is adjusted to the final consultation fee. These holds are not additional charges and should either fall away automatically or be replaced by the actual invoice amount after your appointment is processed.

Does Inner North Physiotherapy offer packages or recurring payments for exercise/Pilates-based rehab?

Some clinical exercise or Pilates-style rehab programs are offered as multi-session packs or recurring bookings, where you pay upfront for a series of sessions or are billed regularly as you attend. In those cases, you might see multiple similar charges in a month or over several weeks that correspond to each booked session or pack purchase. Check your program agreement, emails and receipts to confirm how your specific plan is billed.

How can I get a copy of my receipt or health fund statement for Inner North Physiotherapy charges?

You can usually request an itemised receipt by contacting the clinic via phone or email using the details on innernorthphysiotherapy.com.au or your original booking confirmation. Ask for a receipt that includes provider numbers, item numbers and payment details so you can claim through private health or keep it for tax records. The clinic can typically re-email past invoices and receipts if you provide your full name and the approximate date of service.

This merchant is in the Healthcare category

Browse all

Related Merchants

Solantra Health
Dr Shivram Nadkarni
Shoaib and Shazia Pty Ltd
Nepean Hospital
St John of God Murdoch Hospital

Compare Inner North Physiotherapy

vsSolantra HealthvsDr Shivram NadkarnivsShoaib and Shazia Pty Ltd

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you