Intermountain Health

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Intermountain Health is a nonprofit healthcare system based in Utah that operates hospitals, clinics, and a health insurance plan across multiple western U.S. states.

Salt Lake City, Utah, USA
intermountainhealthcare.org

About Intermountain Health

Intermountain Health is a large, nonprofit, integrated healthcare system headquartered in Salt Lake City, Utah. It operates dozens of hospitals and hundreds of clinics across the Intermountain West, along with a health plan division (Select Health) that serves more than a million members. The organization provides a full spectrum of medical services, including primary care, specialty care, surgery, emergency services, and advanced tertiary care. Originally known as Intermountain Healthcare, the system officially rebranded to “Intermountain Health” to emphasize its broader focus on overall health and wellness in addition to traditional clinical care. ([news.intermountainhealth.org](https://news.intermountainhealth.org/intermountain-name-change-to-intermountain-health-officially-goes-into-effect-today/?utm_source=openai))

A charge with a descriptor like “INTERMOUNTAIN WO801-4865414 UT” typically indicates you or someone on your account received medical services from an Intermountain Health facility in Utah—such as a hospital, clinic, urgent care, imaging center, or related outpatient service. It may represent co-pays, deductibles, self-pay balances after insurance, lab or imaging fees, or professional services billed through Intermountain’s centralized billing system. In some cases, it could also reflect charges tied to Select Health insurance premiums or adjustments, though most premium payments will reference Select Health specifically. ([corporateofficehq.com](https://corporateofficehq.com/intermountain-healthcare-corporate-office/?utm_source=openai))

If you’re unsure about an Intermountain Health charge, the best first step is to compare the transaction date and amount with your recent visits, Explanation of Benefits (EOBs) from your insurer, and any paper or online bills from Intermountain Health. You can contact Intermountain’s patient financial services or billing office using the phone number listed on your statement or via the billing section of their website, where you can look up accounts by name, date of birth, and account number. For disputed or unfamiliar charges, ask for an itemized bill and verify which facility and provider rendered services. If you still believe the charge is incorrect, you can request a formal review, set up a payment plan if needed, or, as a last resort, initiate a dispute with your card issuer while you continue working with Intermountain’s billing department.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Intermountain Health.

  1. DEBIT PURCHASE -VISA INTERMOUNTAIN WO801-4865414 UT

Frequently Asked Questions

Why do I see an Intermountain Health charge on my card when I only visited a doctor once?

Intermountain Health often bills separately for different components of a visit—for example, the facility fee, the physician’s professional fee, and lab or imaging services. These can be grouped or appear as separate charges that post on different days, even though they all relate to the same visit. Reviewing your itemized bill or online patient portal should show how the total cost was split across charges.

Could this Intermountain Health charge be related to my insurance with Select Health?

Yes. Intermountain Health operates an insurance plan under the Select Health brand, and certain premium payments or cost-share adjustments may route through Intermountain’s billing systems. However, most premium charges are labeled as Select Health; if your descriptor simply says “INTERMOUNTAIN,” it more commonly refers to a medical service balance, co-pay, or deductible from a hospital or clinic visit.

How can I verify which visit or patient this Intermountain Health charge is for?

Log into your Intermountain Health or related patient portal and review your recent visits, statements, and payment history. Each statement lists account numbers tied to specific dates of service and facilities. You can also call the billing phone number on your statement and provide the card charge amount and date; the billing representative can match it to the correct patient account and visit.

Does Intermountain Health place temporary authorization holds on my card?

Some Intermountain Health facilities may place a temporary authorization hold when you present a card at check-in or when you set up a card-on-file for future payments. These holds verify your card and may show as pending charges, often in smaller test amounts or estimated visit amounts. They should drop off or be replaced by the final posted transaction within a few days, depending on your bank’s processing time.

How do I dispute or get an itemized bill for an Intermountain Health charge?

To dispute a charge or request an itemized bill, contact Intermountain Health’s patient financial services using the phone or online contact options listed on your billing statement or on their website. Ask specifically for an itemized statement showing each service, date, and charge. Review it carefully, and if you still find errors, request a formal billing review or appeal. Keep copies of all correspondence in case you later need to involve your card issuer.

Can I set up a payment plan for a large Intermountain Health balance?

Yes. As a nonprofit system, Intermountain Health typically offers payment plans and, in some cases, financial assistance for eligible patients. Call the billing office or check the financial assistance section of their website to apply for payment arrangements, discounts, or charity care programs. Setting up a plan can prevent your account from going to collections and avoid multiple smaller card charges if you prefer a structured schedule.

I don’t live in Utah—could this still be a legitimate Intermountain Health charge?

Possibly. Intermountain Health now operates facilities across several western states following its merger with SCL Health, and the billing systems may still reference Utah phone numbers or descriptors. If you traveled to a state where Intermountain or its affiliates operate, received telehealth services, or have coverage administered by them, the charge may be valid. If you have no connection to the region or to their facilities, contact Intermountain billing and your card issuer promptly to rule out fraud.

How do I cancel a recurring payment or card-on-file authorization with Intermountain Health?

If you authorized Intermountain Health to automatically charge your card for payment plans or recurring balances, contact their billing department or log into your online billing portal to update or remove your saved payment method. Ask them to confirm in writing (email or statement note) that future automatic charges are canceled. Also monitor your card activity for one or two billing cycles to ensure no additional automatic payments are processed.

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