Josh & Tate

E-commerce90% confidence

Josh & Tate is an online store offering modern home goods, fashion accessories, and everyday tech products. They operate a Shopify-based e-commerce site serving global customers.

Hong Kong, Hong Kong SAR, China
joshandtate.com

About Josh & Tate

Josh & Tate is a Shopify-based e-commerce retailer that sells a wide range of lifestyle products, including kitchen and dining items, living room and bedroom décor, bathroom accessories, electronics, and fashion accessories for men and women. Their site menu highlights categories such as kitchen, dining, living room, bathroom, bedroom, electronics, sleepwear, bags, jewelry, slippers, sunglasses, and other accessories, positioning the brand as a one-stop shop for stylish home and personal items. Their stated mission is to incorporate style and innovation into everyday life through fashion, home, and tech products.

A charge from this merchant is likely related to an online purchase made at joshandtate.com using a credit or debit card, digital wallet (such as Apple Pay, Google Pay, or Shop Pay), or PayPal. Because they run on Shopify Payments, the descriptor may appear on statements as something like “SP JOSH-TATE,” where “SP” refers to Shopify and “JOSH-TATE” is an abbreviated form of “Josh & Tate.” Customers might see multiple charges if they placed more than one order, if shipping is billed separately, or if there were pre-authorization holds for card verification before final capture.

If you have questions about a Josh & Tate charge, start by checking your email for order confirmations or shipping notices from joshandtate.com and review your order history if you created an account. You can use their “Track Your Order” page to look up shipment status and reference order numbers, and contact their support team via the published support email address for billing or refund inquiries. If you still don’t recognize the charge, confirm whether a family member used your card, then contact your card issuer to dispute unrecognized transactions, providing any receipts or correspondence from Josh & Tate as supporting documentation.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Josh & Tate.

  1. SP JOSH-TATE

Frequently Asked Questions

Why does my statement show a charge from “SP JOSH-TATE”?

The “SP” prefix indicates Shopify Payments, the payment processor used by Josh & Tate. The descriptor “JOSH-TATE” refers to Josh & Tate, an online store at joshandtate.com, so the charge is most likely for a recent order you placed on their website.

What types of products does Josh & Tate typically charge me for?

Josh & Tate sells home and lifestyle products such as kitchen tools, dining and living room décor, bathroom and bedroom accessories, electronics, and fashion items like sleepwear, bags, jewelry, slippers, and sunglasses. Any charge from them will correspond to one or more of these items in an order placed on joshandtate.com.

How can I verify what I bought from Josh & Tate for this charge?

Search your email inbox (and spam folder) for messages from joshandtate.com containing order confirmations, invoices, or shipping updates. You can also visit the site’s “Track Your Order” page to look up your order using your email and order number, which will show the items and total matching the charge.

How do I contact Josh & Tate about a billing or refund issue?

You can reach Josh & Tate’s customer service by emailing their published support address, support@joshandtate.com, which is listed on their Track Order and Contact pages. Include your full name, order number, date of purchase, the last four digits of the card used, and a clear description of the billing issue or refund request.

Does Josh & Tate place temporary authorization holds on my card?

Like many online retailers using Shopify Payments, Josh & Tate may place a temporary authorization hold when you submit an order to confirm your card is valid and has sufficient funds. This can appear as a pending charge that either converts into the final amount once the order is processed or disappears within a few business days if the order does not complete.

Can I cancel or change an order I placed with Josh & Tate?

Order changes or cancellations depend on how far along your order is in processing. If you need to cancel, modify items, or update your shipping address, contact Josh & Tate support as soon as possible with your order number. If the order has not yet shipped, they may be able to adjust or cancel it; otherwise you may need to follow their return or refund policy once the package arrives.

How do refunds from Josh & Tate appear on my bank or card statement?

Approved refunds from Josh & Tate are processed back through the original payment method used at checkout. On your statement, the refund will typically appear as a separate line item associated with Josh & Tate or Shopify Payments and may take several business days to post, depending on your bank or card issuer.

What should I do if I don’t recognize a Josh & Tate charge at all?

First, confirm that no one in your household used your card to place an order on joshandtate.com. If no one recognizes the purchase and you have no matching email receipts, contact Josh & Tate via their support email to request order details linked to your card’s last four digits. If the transaction still appears fraudulent or unresolved, promptly contact your card issuer to dispute the charge and request a new card number.

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