JW Marriott

Hotel90% confidence

JW Marriott is a global luxury hotel brand operated by Marriott International, offering upscale accommodations, dining, and event spaces in major cities and resort destinations worldwide.

Bethesda, Maryland, USA
Owned by Marriott International

About JW Marriott

JW Marriott is a luxury hotel brand within the Marriott International portfolio, named in honor of company founder J. Willard Marriott. The brand focuses on high-end accommodations, refined design, full-service amenities, and elevated dining, with more than 100 hotels and resorts across North America, Europe, the Middle East, Asia, and other regions. Properties are positioned in prime city-center locations and resort areas, often featuring premium wellness facilities, meeting and event space, and on-site restaurants and bars.([en.wikipedia.org](https://en.wikipedia.org/wiki/JW_Marriott_Hotels?utm_source=openai))

A charge labeled like “LPC#6406294#JW MARRIOT SULBACH (TAUNUS” most likely corresponds to a stay, room charge, restaurant/bar spend, spa service, or meeting/event charge at a JW Marriott–branded property in or near Sulzbach (Taunus) in Germany (the Taunus is the mountain range near Frankfurt, where JW Marriott has a flagship property). The “LPC#6406294#” portion appears to be an internal or booking reference, while “JW MARRIOT SULBACH (TAUNUS” indicates the hotel and its local area. Such charges may include nightly room rates, taxes and fees, minibar usage, on-property dining, parking, or other incidentals consolidated into a single transaction at check‑out. In some cases, a preauthorization hold may appear before the final posted amount.

To verify the charge, the cardholder should review hotel folios or invoices received by email or at check‑out, check their Marriott Bonvoy or Marriott.com account history for recent stays, and compare the transaction date and amount with travel dates. If there are questions or disputes, the best approach is to contact the specific JW Marriott property directly using the contact details on the Marriott website, or reach out to Marriott International customer support. Guests can also log into their online account or app to retrieve past receipts. If the charge remains unfamiliar after contacting the hotel, the cardholder should then speak with their card issuer about potential fraud or a billing error and may request supporting documentation from the merchant through the bank’s dispute process.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to JW Marriott.

  1. LPC#6406294#JW MARRIOT SULBACH (TAUNUS

Frequently Asked Questions

Why do I see a charge labeled "JW MARRIOT SULBACH (TAUNUS" on my card statement?

This descriptor likely refers to a charge from a JW Marriott hotel located in the Frankfurt/Taunus region of Germany, associated with a room stay or on-property spending such as dining, spa, or parking. The preceding characters like "LPC#6406294#" are usually internal booking or processing references and not separate merchants.

Could this JW Marriott charge be just a temporary authorization hold?

Yes. JW Marriott hotels commonly place a preauthorization hold on your card at check‑in to cover the estimated room cost plus incidentals. This hold may appear as a pending charge and can differ from the final posted amount, which is processed at check‑out; the unused portion of the hold is then released by your bank after several days.

How can I get a copy of the invoice or folio for my JW Marriott stay in the Taunus/Frankfurt area?

You can retrieve your folio by logging into your Marriott Bonvoy or Marriott.com account and reviewing your past stays, or by contacting the specific JW Marriott property’s front desk or accounting department by phone or email. They can resend your invoice to the email address on file for your reservation.

I don’t recognize this JW Marriott charge. How can I confirm who made the booking?

Check recent travel plans for yourself and family members who may have used your card, and review confirmation emails from Marriott or online travel agencies. If you still don’t recognize it, call the hotel directly and provide the date and amount so they can look up the reservation name and room details, then contact your card issuer if it appears unauthorized.

Can JW Marriott process multiple charges for one stay?

Yes. You may see an initial authorization, one or more interim charges (for example, if you extend your stay or re‑authorize at the desk), and a final consolidated charge at check‑out. Restaurants or spas within the hotel may also post separately if they are configured as distinct outlets in the property’s billing system.

How do I request a refund or dispute an incorrect charge from JW Marriott?

Start by contacting the hotel’s front office or billing department with your stay dates, confirmation number, and a copy of your card statement. They can review room rates, taxes, and incidentals and issue a refund if there was an error. If you can’t resolve it with the hotel, your next step is to file a dispute with your card issuer, who may request supporting documentation from JW Marriott.

Does JW Marriott offer any recurring or subscription-style charges that could appear monthly?

In general, JW Marriott charges are tied to specific stays or events rather than monthly subscriptions. However, corporate accounts, long‑term stays, or certain packages might be billed on a recurring schedule. If you see repeat charges, contact the hotel or your Marriott account representative to confirm whether they relate to an ongoing arrangement.

What’s the best way to contact JW Marriott about a specific card transaction?

Use the contact details for the specific JW Marriott property listed in your confirmation email or find the hotel on marriott.com to obtain its phone number and email. When you call, provide the transaction date, amount, and the last four digits of your card so the team can quickly locate the corresponding reservation and billing record.

This merchant is in the Hotel category

Browse all

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you