Kindled is an online supplement company that markets health and wellness products, most notably thyroid support formulas promoted as helping with energy, metabolism, focus, and hormone balance. The brand sells exclusively through its own ecommerce sites (such as trykindled.com and related storefronts) and uses third‑party payment processors like Shopify, which is why card descriptors often begin with prefixes like “SP” followed by “KINDLED.”([scamadviser.com](https://www.scamadviser.com/check-website-old/trykindled.com?utm_source=openai)) Public records and consumer reports associate the company with a business profile in Tempe, Arizona, operating under the name Kindled in the vitamins and supplements category.([bbb.org](https://www.bbb.org/us/az/tempe/profile/vitamins-and-supplements/kindled-1126-1000160459?utm_source=openai))
A Kindled charge on your card statement typically comes from purchasing one of their supplements online, most commonly a “Complete Thyroid Support” or similar product offer that may be structured as an ongoing subscription rather than a true one‑time purchase. Multiple consumer complaints and reviews note that initial promotional offers are followed by recurring monthly charges and additional shipments, sometimes when customers believed they were making a single purchase.([bbb.org](https://www.bbb.org/us/az/tempe/profile/vitamins-and-supplements/kindled-1126-1000160459?utm_source=openai)) Pending or small authorization holds may also appear briefly when you first place an order as the payment processor verifies your card.
If you do not recognize a Kindled charge, first search your email (including spam) for receipts from “Kindled” or “trykindled.com,” and check any account you may have created on their website to see active subscriptions or upcoming shipments. Because many consumers report difficulty reaching the company and cancelling subscriptions, it is wise to act quickly: attempt to cancel directly through the site or any customer‑service email provided, document your requests, and if you cannot reach them or charges continue, contact your card issuer to dispute the transaction or block further recurring payments.([bbb.org](https://www.bbb.org/us/az/tempe/profile/vitamins-and-supplements/kindled-1126-1000160459/complaints?utm_source=openai))
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Kindled.
Why do I see a charge from “SP KINDLED” on my card statement?
The “SP” prefix indicates a Shopify‑processed transaction, and “KINDLED” refers to Kindled, an online supplement company selling thyroid and other wellness products through sites like trykindled.com. This charge usually results from ordering one of their supplements or starting (intentionally or unintentionally) a subscription on their website.
Is Kindled a subscription service or a one‑time purchase?
Kindled markets its products with strong promotional language, and many offers are actually set up as recurring subscriptions that bill every 30 days unless cancelled. Numerous customer reports indicate they believed they were making a one‑time purchase but were instead enrolled in a subscription, so it is important to review the checkout page and confirmation emails carefully to see if a subscription was created.([bbb.org](https://www.bbb.org/us/az/tempe/profile/vitamins-and-supplements/kindled-1126-1000160459/complaints?utm_source=openai))
How can I cancel my Kindled subscription to stop future charges?
Start by checking your order confirmation email and the trykindled.com account portal (if you created an account) for any links to manage or cancel your subscription. Use any provided customer support email or contact form to request immediate cancellation and ask for written confirmation. Because many customers report unresponsive support and continued billing, you should also contact your bank or card issuer to block future recurring charges if you cannot obtain timely confirmation from Kindled.([bbb.org](https://www.bbb.org/us/az/tempe/profile/vitamins-and-supplements/kindled-1126-1000160459/complaints?utm_source=openai))
What are common amounts for Kindled charges?
Consumer reviews and complaints describe Kindled charges typically in the range of roughly US$60–$100 per shipment, sometimes appearing monthly when a subscription is active. Exact amounts may vary by promotion, country, and the specific supplement or bundle purchased, so check your emailed invoice or your account on their site for line‑item pricing.([bbb.org](https://www.bbb.org/scamtracker/lookupscam/1139606?utm_source=openai))
I ordered once from Kindled but keep getting billed—what should I do?
If you are seeing repeated monthly charges after a single order, it is likely you were enrolled in an auto‑ship subscription at checkout. Immediately email Kindled using any address listed in your order confirmation or on their website and request cancellation of all subscriptions and a refund for unwanted charges. Keep screenshots and copies of your correspondence; if the company does not respond promptly or continues billing, file a dispute with your card issuer and reference the dates you attempted to cancel.([bbb.org](https://www.bbb.org/us/az/tempe/profile/vitamins-and-supplements/kindled-1126-1000160459/complaints?utm_source=openai))
Does Kindled place temporary or small authorization holds on cards?
Like many ecommerce merchants, Kindled’s payment processor may place a temporary authorization hold when you first submit your order to verify that your card is valid. These holds can appear as small or duplicate pending amounts and should fall off automatically in a few days if the transaction is not captured; if they do not clear, contact your bank or card provider for assistance.
How can I get a refund for a Kindled order I don’t want or that caused issues?
Kindled advertises a satisfaction‑style guarantee on its product pages, but many reviewers state that refund requests go unanswered.([trustpilot.com](https://www.trustpilot.com/review/trykindled.com?utm_source=openai)) Request a refund in writing via any official support channel you can find (website contact form, order‑confirmation reply, or listed support email), clearly stating your order number, dates, and the reason for the refund. If you receive no response or a refund is refused contrary to the advertised policy, escalate the issue to your card issuer or bank and provide documentation of the guarantee and your attempts to resolve the matter.
How can I verify that a Kindled charge is legitimate and not card fraud?
To verify the charge, match the date and amount on your statement with any Kindled or trykindled.com receipts in your email, and log into your account on their website to check order history and subscriptions. If you find no matching order, do not recognize the email address used, or see shipments going to an unfamiliar address, treat it as possible card fraud—call your bank immediately to report the unauthorized transaction, request a new card number, and dispute any unrecognized charges.