Kindred Caramels

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Kindred Caramels is a small-batch confectionery business specializing in handmade soft caramels, caramel popcorn, and related treats, sold online and at local events in the San Francisco Bay Area.

Campbell, California, United States

About Kindred Caramels

Kindred Caramels (formerly known as Kindred Cooks) is a woman-owned confectionery company founded in 2014 by Jeri Vasquez. Using a handed‑down family recipe, the business focuses on producing exceptionally soft, melt‑in‑your‑mouth caramels in classic and creative flavors, along with caramel popcorn and seasonal gift items. Their products are sold through their own online store, at farmers’ markets, pop‑up events, and select local retailers in the Bay Area.

A charge with the descriptor “SQ *KINDRED COOKS CARA” is very likely linked to a purchase of caramels or related confectionery products from Kindred Caramels/Kindred Cooks, processed via Square. This could come from an in‑person purchase at a market or pop‑up, a special event (like a festival or corporate function), or a direct order where Square was used as the payment terminal. The “CARA” portion of the descriptor is consistent with their current branding as Kindred Caramels, while many older systems and event listings still reference the original name, Kindred Cooks.([kindredcaramels.com](https://kindredcaramels.com/pages/about-us-kindred-caramels))

If you have questions about a charge, start by checking any recent market visits, fairs, or events where you may have purchased handmade candies, especially in the Bay Area, and look for an email receipt from Square or from Kindred Caramels. You can also review your email for order confirmations from their online store or messages from “Kindred Caramels” or “Kindred Cooks.” For further clarification, you can contact them through the contact form on their website; have the transaction date, amount, and the last four digits of the card used ready so they can quickly look up your order.([kindredcaramels.com](https://kindredcaramels.com/pages/about-us-kindred-caramels))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Kindred Caramels.

  1. SQ *KINDRED COOKS CARA

Frequently Asked Questions

Why does my statement say “SQ *KINDRED COOKS CARA” instead of Kindred Caramels?

The business originally operated under the name Kindred Cooks and later rebranded to Kindred Caramels. Some payment terminals and event setups still use the older or shortened naming, and Square adds its own prefix, so your statement may show “SQ *KINDRED COOKS CARA” even though the charge is from Kindred Caramels for handmade caramels or related treats.

What types of purchases typically result in a Kindred Caramels charge?

Charges usually come from buying bags or boxes of soft caramels, caramel popcorn, or gift items either at farmers’ markets, pop‑up events, festivals, or through their online store. During holidays, larger charges may reflect gift boxes, assortments, or multiple orders placed at once.

Does Kindred Caramels offer subscriptions or recurring billing?

Kindred Caramels primarily sells one‑time purchases of caramels and related products and does not commonly run ongoing subscription plans. If you see repeated charges, review your order history for multiple separate purchases (for example, holiday gifts or event orders) and contact them if you suspect a duplicate.

How can I request a refund or resolve a billing issue with Kindred Caramels?

To request a refund or dispute a charge, use the contact form or email listed on kindredcaramels.com and provide your name, the date and amount of the charge, and any receipt or order number you have. If you paid in person via Square, an email or text receipt from Square can help them locate the transaction quickly.

I don’t recognize a small Kindred Caramels charge. Could it be a test or authorization hold?

Most Kindred Caramels purchases are for the full product amount, but if you entered your card online, your bank or the processor may place a temporary authorization hold to verify the card. These small holds typically disappear within a few days. If a small charge remains posted and you don’t recall a purchase, contact your bank and Kindred Caramels for clarification.

Where can I find my receipt for a Kindred Caramels purchase?

If you bought online, your receipt should be in the order confirmation email sent from Kindred Caramels after checkout. For in‑person purchases processed via Square, a digital receipt is usually emailed or texted to you at the time of purchase; search your inbox or messages for “Square” or “Kindred Cooks/Kindred Caramels.” If you can’t find it, reach out to them via their website with your transaction details.

How can I contact Kindred Caramels about an order or charge?

Visit kindredcaramels.com and use the Contact Us link to send a message, or use any email address listed there for customer inquiries. Include your full name, the last four digits of your card, transaction date, amount, and any receipt or order number to help them investigate quickly.

Are there common times when Kindred Caramels charges appear unexpectedly?

Unexpected charges often show up after local events, markets, or festivals when customers forget they purchased treats at a booth, especially around holidays. Review any recent outings to farmers’ markets, fairs, or special events in the Bay Area where you may have sampled or bought handmade caramels before assuming the charge is fraudulent.

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