Kingsdog

E-commerce80% confidence

Kingsdog is a German online shop offering dog-themed apparel, accessories, and personalized home goods for dog lovers.

Stuttgart, Germany
kingsdog.de

About Kingsdog

Kingsdog is an online store based in Stuttgart, Germany that specializes in dog-themed lifestyle products for pet owners and dog enthusiasts. The shop offers a range of items such as t‑shirts, hoodies, mugs, tote bags, cushions, doormats, treat jars, and other accessories, many of which can be personalized with names, photos, or custom designs. Its focus is on playful, dog‑centric designs combined with quality materials, often highlighting that products are printed with care in Germany and made with attention to sustainability and charitable support for dog welfare organizations. ([kingsdog.de](https://kingsdog.de/))

A charge from Kingsdog on a card statement typically comes from an online order placed at kingsdog.de for one or more of these products. Because many items are made-to-order or personalized, customers often complete payment at checkout in advance of production, usually in euros, even if the card is issued in another country. The descriptor string (such as “Kingsdogb9q”) may include additional internal order or payment IDs appended by the payment processor or by Shopify, but the core merchant is Kingsdog. The transaction may appear as an international or e‑commerce transaction, potentially with currency conversion fees depending on the card issuer.

To verify or resolve questions about a Kingsdog charge, cardholders should first check their order confirmation emails from kingsdog.de and review their account or order history if they created a customer account on the site. If the charge is not recognized, they can contact Kingsdog directly via the contact information listed in the site’s legal notice (Impressum), including the published email address, and provide the transaction date, amount, and any order number for faster lookup. If an order was cancelled or refunded, it may take several business days for the refund to post, depending on the card issuer. For unresolvable or suspicious transactions, customers should also contact their bank or card issuer to dispute the charge or block the card if fraud is suspected.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Kingsdog.

  1. Kingsdogb9q

Frequently Asked Questions

Why do I see a charge from "Kingsdog" or "Kingsdogb9q" on my card statement?

This charge is likely for an online order you placed at kingsdog.de for dog-themed clothing, accessories, or personalized items. The extra characters (such as “b9q”) can be an internal reference or payment ID added by the payment processor, but the merchant is Kingsdog.

In what currency does Kingsdog charge my card, and can there be extra fees?

Kingsdog is based in Germany and processes payments in euros (EUR). If your card is issued in another currency, your bank may apply currency conversion and possibly foreign transaction fees; the final amount on your statement can therefore differ slightly from the cart total shown at checkout.

How can I cancel or change my Kingsdog order after I’ve been charged?

Because many Kingsdog items are printed or personalized to order, you should contact Kingsdog support as soon as possible via the email listed on their Impressum or contact page, providing your order number and requested changes. If production has not started, they may be able to cancel or modify the order; once printing has begun, changes or cancellations may be limited.

How do I request a refund or report a problem with my Kingsdog purchase?

If your item arrives damaged, incorrect, or does not match the description, email Kingsdog using the address on kingsdog.de with photos of the issue, your order number, and a brief description. They will advise whether a replacement, store credit, or refund is possible according to their return and withdrawal (Widerrufsrecht) policy.

What are common transaction amounts for Kingsdog purchases?

Most Kingsdog orders are for individual apparel items, mugs, bags, or doormats, often ranging from around €20–€60 per item, with multi-item or personalized orders totalling higher. Shipping costs and any applied discounts or promotions will also affect the final amount you see on your statement.

Does Kingsdog place temporary authorization holds on my card?

Like many e‑commerce shops using modern payment gateways, Kingsdog’s processor may first place an authorization hold to verify your card and then capture the final amount once the order is confirmed. Authorization holds typically disappear within a few days; if you see both a hold and a final charge lasting longer than a week, contact your bank and Kingsdog support.

How can I contact Kingsdog about an unrecognized or duplicate charge?

Visit kingsdog.de and use the contact information or contact form provided there. Include your full name, the last four digits of the card used, transaction date, currency and amount, and any order confirmation you might have. This information helps Kingsdog locate the transaction in their system and resolve issues more quickly.

Where can I find my Kingsdog receipt or invoice for this charge?

Kingsdog normally emails an order confirmation and receipt to the address you entered at checkout. Search your inbox (and spam folder) for “Kingsdog” or “kingsdog.de.” If you created a customer account, you can also log in on the website to view your order history and download invoices if available.

This merchant is in the E-commerce category

Browse all

Related Merchants

Ink Station
Temu
Athan Corporation
Big Red Packaging
Amazon Marketplace

Compare Kingsdog

vsInk StationvsTemuvsAthan Corporation

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you