Kratom Monkey

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Kratom Monkey is a U.S.-based online retailer specializing in kratom powders, capsules, extracts, and related products that are lab-tested and shipped directly to consumers.

Frederick, Colorado, United States

About Kratom Monkey

Kratom Monkey is an online kratom vendor that sells a wide range of Mitragyna speciosa products, including powders, capsules, extracts, and gummies, sourced from Indonesian growers and processed and packaged in the United States. The company emphasizes third‑party lab testing, American Kratom Association (AKA) GMP program participation, and organic, non‑GMO sourcing as part of its quality and safety pitch to customers. Its website also features extensive educational content—strain guides, dosage discussions, and vendor reviews—aimed at new and experienced kratom users alike.

A charge from “KRATOM MONKEY” on a card statement typically reflects an online purchase made through their website for kratom products, often shipped via standard or expedited mail. Customers may see individual charges for one‑time product orders, larger multi‑item carts, or discounted bundles; there may also be temporary authorization holds when an order is first placed, which later settle for the final amount. Because kratom is sold as a botanical product rather than an FDA‑approved drug, transactions can sometimes be flagged or delayed by banks’ risk systems.

If you have questions about a Kratom Monkey charge, first log into your account on their website and review recent orders, email confirmations, and shipment notifications. Confirm the last four digits of the card used, the billing address, and the transaction date against your records. If something doesn’t match, contact Kratom Monkey via their published support email and contact form, or by phone during business hours, and provide your name, email used at checkout, and order number if available. For unresolved billing disputes or suspected fraud, you should also contact your card issuer promptly to report the charge and request an investigation.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Kratom Monkey.

  1. KRATOM MONKEY 720-8024599 MO 019493

Frequently Asked Questions

Why do I see a charge from Kratom Monkey on my card?

A charge from Kratom Monkey usually corresponds to an online order for kratom products—such as powders, capsules, or extracts—placed through kratommonkey.net. Check your email for an order confirmation from Kratom Monkey and log in to your account on their site to match the order total and date with the charge on your statement.

Does Kratom Monkey offer subscriptions or recurring billing?

As of the latest information, Kratom Monkey primarily sells kratom products as one‑time purchases rather than formal subscriptions. However, customers who re‑order frequently might see similar amounts on a recurring basis. Review your past orders in your account and email history to confirm whether you or someone in your household placed multiple separate orders.

What are typical order amounts from Kratom Monkey?

Common transaction amounts from Kratom Monkey can range from around $20–$40 for smaller bags of powder or capsules, up to $75 or more for larger quantities or multiple items in one cart, especially when taking advantage of free‑shipping thresholds or sales. Your exact total will depend on product size, shipping method, and discounts applied at checkout.

How can I cancel or change a Kratom Monkey order after I’ve been charged?

If you need to cancel or modify an order after a charge appears, contact Kratom Monkey as quickly as possible using their website contact form or support email, and include your order number and the email address used at checkout. If the order has not yet shipped, they may be able to cancel or adjust it; once shipped, you will likely need to follow their return or refund policy instead.

How do I request a refund from Kratom Monkey?

Kratom Monkey advertises a 45‑day satisfaction guarantee on many products, meaning you may be eligible for a refund if you are not satisfied. To request one, review the refund/returns section on kratommonkey.net, then reach out via email or contact form with your order number, product details, and reason for the request so support can evaluate your eligibility under their policy.

Why do I see a small or pending Kratom Monkey charge that later disappears or changes amount?

You may see a temporary pending charge or small authorization hold when placing an order as your bank verifies the card. This hold can drop off or be replaced by the final settled amount once Kratom Monkey captures payment for the exact order total. If a pending charge lingers for more than several days, contact your bank and, if needed, Kratom Monkey’s support with your order details.

How can I verify that a Kratom Monkey charge is legitimate and not fraud?

To verify a Kratom Monkey charge, compare the date and amount with recent orders on kratommonkey.net and check your email inbox (and spam folder) for order confirmations or shipping emails. If you do not find a matching order and no one else on your account recognizes the purchase, contact Kratom Monkey support to ask them to look up the transaction, and notify your bank or card issuer to dispute the charge if fraud is suspected.

How do I contact Kratom Monkey about a billing or product issue?

You can contact Kratom Monkey through the contact form and support email listed on kratommonkey.net’s Contact Us page, and they also list a Colorado‑based business phone number for customer service. When reaching out, include your full name, order number, the email used at checkout, and a clear description of your billing or product concern to speed up resolution.

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