Kupid AI is an online AI companion and chat service operated by SNB Technologies LTD, offering paid subscriptions for personalized, adult-oriented AI chat and media content.
Kupid AI is a web-based AI companion platform that lets users create and chat with customized virtual partners, often positioned as romantic or NSFW (adult-oriented) AI characters. The service runs on a subscription model and offers different tiers that unlock higher messaging limits and additional media features such as images, video, and voice interactions. The consumer-facing brand is Kupid AI, while the underlying legal/merchant entity handling payments is SNB Technologies LTD, based in Nicosia, Cyprus, as disclosed in Kupid AI’s own terms and privacy policy.
A charge labeled similar to “kupidtech usa nicosia nic” is very likely related to a Kupid AI subscription or in‑app purchase processed by SNB Technologies LTD on behalf of Kupid AI. Users typically see recurring weekly, annual, or lifetime billing amounts depending on the plan they chose; some plans are billed weekly with optional large discounts for annual or lifetime access. You may also see small temporary authorization charges when you first add or update a payment method, particularly if you paid via card, Apple Pay, Google Pay, or crypto payment providers integrated with the service.
If you do not recognize this charge, first check any Kupid AI account you may have by logging into the website with your email or social login and reviewing the Subscription or Billing section for your current plan and invoices. If you still have questions, use the contact or support links on kupid.ai to reach customer service, and provide the date, amount, and descriptor from your card statement so they can locate the transaction. If you suspect fraud or cannot get a response from the merchant, contact your card issuer to dispute the transaction and request the card be blocked or replaced if necessary.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Kupid AI.
Why does my statement show a charge from “kupidtech usa nicosia nic” when I subscribed to Kupid AI?
Kupid AI’s payments are processed by SNB Technologies LTD, a Cyprus-based company. On some cards, the billing descriptor appears as variations like “kupidtech” or includes “Nicosia NIC,” referring to the company’s location, rather than the Kupid AI brand name. This is normal for Kupid AI transactions and reflects their payment processor/legal entity rather than the app name itself.
What subscription plans does Kupid AI offer and how often am I billed?
Kupid AI typically offers tiered plans (such as Pro and higher tiers) that differ in media limits and features. Plans are commonly billed on a weekly cycle, with discounted pricing available for annual or lifetime options. The exact amount on your statement will depend on the plan and billing term you selected at checkout; check your account’s Subscription or Billing page on kupid.ai for your current plan and renewal date.
How can I cancel my Kupid AI subscription so I stop getting charged?
To cancel, log in to your Kupid AI account, go to Account or Settings, then open the Subscription/Billing section. There you should see an option to manage or cancel your plan. Once you confirm cancellation, your subscription will remain active until the end of the current paid period, after which future renewals should stop. If you subscribed through a third‑party platform (e.g., app store or payment partner), you may need to cancel directly in that platform’s subscription settings.
Can I get a refund for a Kupid AI charge I didn’t mean to make?
Kupid AI’s standard terms generally do not provide refunds for partially used billing periods, but you can still request one in cases of accidental or unauthorized charges. Contact Kupid AI support through the official website with your account email, the exact amount, date, and card descriptor. If the charge was unauthorized and you cannot resolve it with the merchant, contact your bank or card issuer to dispute the transaction.
Why do I see multiple small or pending Kupid AI-related charges on my card?
Small or low‑value pending charges can be authorization holds used to verify that your card or payment method is valid when you sign up or update billing details. These authorizations are usually reversed automatically and should disappear from your statement within a few business days. If a small test charge remains posted or you see repeated unexpected attempts, contact both Kupid AI support and your card issuer for clarification.
How can I confirm which Kupid AI account is being billed on my card?
Log in to kupid.ai using any emails or social accounts you may have used and open the Subscription or Billing page to see active plans and recent invoices. Match the amounts and dates with your card statement descriptor. If you have multiple accounts or cannot locate the charge, reach out to Kupid AI support with the last 4 digits of the card, the billing country, charge date, amount, and descriptor so they can search for the transaction on their side.
What payment methods does Kupid AI accept, and could the charge be through Apple Pay or Google Pay?
Kupid AI supports several payment methods, which may include major credit/debit cards, Apple Pay, Google Pay, and sometimes cryptocurrency through integrated processors. If you used Apple Pay or Google Pay, the descriptor may still show “kupidtech” or SNB Technologies LTD and reference Nicosia. Review your Apple/Google Pay transaction history alongside your bank statement to verify the origin of the charge.
What should I do if I don’t recognize any Kupid AI account but see this charge?
First, try recovering an account on kupid.ai using your email addresses to see if someone created an account with your details. If you confirm there is no account or the charge is clearly unauthorized, immediately contact your bank or card issuer to report suspected fraud, request the transaction be disputed, and ask about blocking or replacing your card. You can also send a brief notice to Kupid AI support describing the unauthorized charge so they can investigate on their side.