Laptop Plus

Electronics95% confidence

Laptop Plus is an Australian retailer and online store specializing in laptop batteries, AC adapters/chargers, and other laptop accessories such as bags, keyboards, mice, and stands, serving customers across Australia and New Zealand.

Adelaide, South Australia, Australia
laptopplus.com.au
Owned by Koala Laptop Accessories Pty Ltd

About Laptop Plus

Laptop Plus is an Australian-based retailer specializing in replacement laptop batteries, AC adapters/chargers, and a wide range of laptop accessories, serving customers across Australia and New Zealand. Operating online via laptopplus.com.au and from Adelaide, South Australia, they focus on compatible parts for major brands such as HP, Dell, Lenovo, ASUS, Acer, Apple and many others. In addition to power-related components, Laptop Plus also sells laptop bags, sleeves, keyboards, mice, stands, docking-related accessories, and other peripherals aimed at extending the life and usability of existing laptops.

A Laptop Plus charge on your bank or card statement typically appears after you purchase a laptop battery, charger, or accessory through their website, over the phone, or occasionally via an online marketplace that they operate on. Most charges are one-time payments, often in the range of typical hardware purchases (for example, batteries and chargers can commonly fall between AUD $40–$150, with higher amounts when multiple items are bought together). You might also see a second, smaller charge or temporary “pending” amount due to shipping upgrades, currency conversion (for New Zealand customers), or a card authorization hold placed by your bank when you first place the order.

If you’re unsure about a Laptop Plus charge, start by searching your email inbox for order confirmations or tax invoices from “Laptop Plus” or laptopplus.com.au, and check any recent laptop repairs or accessory purchases you may have made. Log in to your Laptop Plus account (if you created one) to review past orders, or use their website’s “Contact Us” page to reach customer service with your full name, email, order date and the exact amount charged so they can locate the transaction. For billing issues such as duplicate charges, incorrect amounts, or questions about refunds, it’s best to contact Laptop Plus first; if you still can’t identify the charge, your bank or card issuer can help by reviewing transaction details or disputing unauthorized payments.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Laptop Plus.

  1. LAPTOP PLUS Adelaide AUS

Frequently Asked Questions

Why do I see a charge from Laptop Plus on my bank or card statement?

Laptop Plus charges usually appear after you purchase a laptop battery, power adapter/charger, or accessories like a bag, mouse, keyboard or stand via laptopplus.com.au. The charge may also relate to a replacement order, a backordered item that has just shipped, or an order placed on behalf of a business or family member who used your card. Check any recent online orders and email receipts from Laptop Plus to confirm the purchase.

Does Laptop Plus have subscriptions or recurring billing?

Laptop Plus does not operate like a streaming or software service and generally does not offer subscriptions; their products are sold as one‑time purchases. If you see multiple Laptop Plus charges, it’s usually because you placed separate orders (for example, buying a charger and later a battery) or because a previous order was reprocessed after a failed payment or stock issue. Review the dates and amounts of each charge against your email invoices to confirm they match actual orders.

What are typical amounts for Laptop Plus charges?

Most Laptop Plus transactions reflect the price of physical hardware plus shipping, all charged in Australian dollars (AUD). Single chargers and many batteries typically fall somewhere around AUD $40–$150, while orders with multiple items or high‑capacity/brand‑specific batteries can be higher. New Zealand customers may see a slightly different amount in NZD due to currency conversion and any fees charged by their bank.

Why do I see a small or duplicate pending charge from Laptop Plus?

A small or duplicate pending amount is usually an authorization hold placed by your bank when Laptop Plus verifies your card at checkout. This hold can appear as a separate pending transaction and may be slightly different from the final total, but it should drop off automatically after a few business days. If the hold remains or you see two completed charges instead of one, contact Laptop Plus with a screenshot of your statement so they can investigate, and follow up with your bank if needed.

How can I get a copy of my Laptop Plus invoice or check what I was charged for?

Look for an order confirmation or tax invoice sent to the email address you used at checkout; it will list each item, shipping cost and GST where applicable. If you created an account on laptopplus.com.au, you can log in and check your order history for downloadable invoices. If you checked out as a guest or can’t find the email, use the Contact form on laptopplus.com.au and provide your name, email, approximate order date and the amount charged so support can resend your invoice.

How do I cancel or change my Laptop Plus order before it ships?

Because Laptop Plus ships physical products, orders can generally only be changed or cancelled before they are picked and dispatched. If you notice a problem (wrong model, quantity, or shipping address), contact Laptop Plus immediately through the Contact page on laptopplus.com.au, including your order number and the requested change. Once an order has shipped, you may need to go through their returns or exchange process instead of a simple cancellation.

What is Laptop Plus’s refund or returns process if I’m not happy with my purchase?

Refunds and returns will depend on the item condition and reason for return, but Laptop Plus must comply with Australian Consumer Law, including remedies for faulty or misdescribed products. In many cases, they may offer a replacement, repair, or refund once the product is assessed, especially if it is defective or incompatible where it was advertised as compatible. Check the Returns or Warranty section on laptopplus.com.au for current policies, and contact support with your order number and a description of the issue before sending anything back.

How do I contact Laptop Plus about a charge I don’t recognize or a possible billing error?

Go to laptopplus.com.au and use the “Contact Us” or support page to send a message, including your full name, email, approximate transaction date, the exact amount charged and any order number you may have. Providing a screenshot of the statement (with sensitive card numbers hidden) can help them locate your transaction more quickly. If they confirm that no order exists under your details, contact your bank or card issuer to report the charge and request an investigation for possible fraud.

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