Largs Pier Hotel

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Historic beachfront hotel and hospitality venue in Largs Bay, South Australia, offering accommodation, bar, restaurant, gaming and function spaces.

Largs Bay, South Australia, Australia
largspierhotel.com.au
Owned by Dean Group of Hotels

About Largs Pier Hotel

Largs Pier Hotel is a historic beachfront hotel and hospitality venue located in Largs Bay, South Australia. Overlooking the waters of Gulf St Vincent, it offers a mix of modern accommodation in a heritage setting, with hotel rooms and suites suited to both leisure and business travellers. On-site, the property features a popular bar, bistro-style restaurant, gaming lounge, bottle shop, and multiple function spaces that host weddings, corporate events, and community gatherings.

A charge from Largs Pier Hotel may appear on your bank or card statement for a range of reasons, including payment for accommodation, food and drinks in the bar or restaurant, gaming or TAB transactions, or purchases from the attached bottle shop (if applicable). Guests may also see pre-authorisation holds taken at check-in to secure incidentals such as minibar use, room service, or damages; these holds are typically released by your bank after check-out. Function bookings (like weddings, parties, or conferences) may generate deposits, progress payments, or final balances, and online bookings made through the hotel’s website or booking partners may show as Largs Pier Hotel or a similar descriptor.

If you’re unsure about a Largs Pier Hotel charge, start by checking your recent travel dates, restaurant visits, function bookings, or bar and gaming receipts that might match the amount. Review any booking confirmation emails from largspierhotel.com.au, and compare the date and value of the charge with those documents. For further clarification, contact the hotel directly using the phone number or contact form listed on their official website, and have your transaction date, amount, and the name on the booking ready; staff can usually look up charges, provide copies of receipts, explain pre-authorisation holds, and assist with billing corrections or refund requests where appropriate.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Largs Pier Hotel.

  1. LARGS PIER HOTEL-MOT\198 THE ESPLANADE\L

Frequently Asked Questions

Why did Largs Pier Hotel charge my card after I checked out?

Largs Pier Hotel may process final charges after check-out to cover items that were not on your initial bill, such as minibar usage, room service, pay-per-view, or bar/restaurant charges posted to your room late in your stay. In some cases, the pre-authorisation hold taken at check-in is reversed and the actual final amount is then charged, which can appear as a new transaction. Check your folio or tax invoice from check-out and compare line items with the charge on your statement.

Why do I see a pending or temporary hold from Largs Pier Hotel on my account?

The hotel will often place a pre-authorisation hold on your card at check-in to guarantee your room and cover potential incidentals. This appears as a pending amount and is not a completed charge. After you check out and your final bill is processed, your bank will usually release any unused portion of the hold within a few business days, depending on your card issuer’s policies.

What types of charges can appear from Largs Pier Hotel besides room rates?

Besides accommodation, you may see charges for meals and drinks in the bar or restaurant, room service, minibar, gaming lounge spend (where applicable), or purchases from an associated bottle shop. If you attended a function, there may be deposits or final payments for event packages, catering, or room hire. Some guests also authorise their bar or restaurant tabs to be paid on a saved card, which will then appear as a separate Largs Pier Hotel transaction.

How can I get a copy of my invoice or receipt from Largs Pier Hotel?

You can request a copy of your tax invoice or receipt by contacting the hotel directly via the contact details on largspierhotel.com.au. Provide your full name, stay dates or event date, and the last four digits of the card used, plus the transaction amount if possible. The hotel can usually email you an itemised invoice showing room charges, taxes, and any additional spend.

How do I dispute a charge or request a refund from Largs Pier Hotel?

If you believe you’ve been charged incorrectly, contact the hotel first before going to your bank. Reach out via phone or the contact form on their website, and supply the date, amount of the charge, and any supporting documents like booking confirmations or receipts. The team can investigate duplicate payments, incorrect postings, or no-show fees and, where an error has occurred, process an adjustment or refund according to their policies.

Why was I charged a deposit or no-show fee by Largs Pier Hotel?

Many room and function bookings at Largs Pier Hotel require a deposit or enforce a cancellation/no-show policy, especially on busy dates or for special events. If you cancelled late or did not arrive, the hotel may charge a fee consistent with the terms shown at the time of booking, which can appear as a room charge or booking fee. Review your original confirmation email or booking conditions for details of the cancellation window and any applicable penalties.

Can Largs Pier Hotel charges appear even if I booked through another website (like Booking.com or Expedia)?

Yes, depending on the rate type, your card may still be charged directly by Largs Pier Hotel even if you made the reservation through an online travel agent. Some third-party sites pass your card details to the property, which then processes payment under its own name. Check both your confirmation from the third-party site and any emails from the hotel itself to see how and when payment was to be taken.

How can I verify that a Largs Pier Hotel charge belongs to me or someone on my account?

Compare the transaction date and amount with any known stays, restaurant visits, or events at Largs Pier Hotel for you or joint cardholders. Ask family members or employees (for business cards) if they recently visited Largs Bay or attended an event there. If you still can’t identify the charge, contact the hotel with the precise transaction details; they can search their system and confirm the name and booking linked to that payment.

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