lastminute.com

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lastminute.com is an online travel agency offering flights, hotels, holiday packages, car rentals, and other travel-related services, often focused on late-booking deals.

Chiasso, Switzerland
Owned by lastminute.com group

About lastminute.com

lastminute.com is a prominent online travel agency (OTA) that specializes in digital booking of flights, hotels, holiday packages, city breaks, car rentals, and experiences. Originally known for its focus on late-availability and last‑minute deals, it now also offers standard advance bookings, dynamic travel packages, and curated special offers across many destinations worldwide. Customers typically book entirely online via its website or mobile platforms.

A charge from “Last minute” or “lastminute.com” on a card statement usually means you (or someone with access to your card) purchased travel services such as a flight, hotel stay, package holiday, or ancillary services like airport transfers, car hire, or event tickets. In some cases, you may see separate charges for different parts of one booking (for example, one line for flights and another for hotel, or a service fee). You might also see temporary pre‑authorizations or deposit payments for certain hotel or package bookings that are settled or adjusted closer to the travel date.

If you don’t recognize the charge, first search your email (including spam/junk folders) for confirmation messages from “lastminute.com” around the transaction date, and check any lastminute.com account you may have used. Compare booking reference numbers, dates, and amounts with your statement. To resolve billing questions, you can contact lastminute.com customer service via their help/contact section, where you’ll usually find live chat, web forms, and phone options depending on your country. For disputed or incorrect charges, gather your booking confirmation, timestamps, and any cancellation or change confirmations before contacting them or, if needed, your card issuer for a chargeback review.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to lastminute.com.

  1. Last minute

Frequently Asked Questions

Why do I see a charge from lastminute.com on my card when I haven’t travelled yet?

Many bookings through lastminute.com are charged at the time of purchase, even if the travel date is in the future. Some hotel or package reservations may require immediate payment or a deposit, which will appear on your statement well before you travel. Check your booking confirmation email for payment schedule details.

Why are there multiple lastminute.com charges for one trip?

For some itineraries, lastminute.com may process separate payments for different components—such as flights, hotels, car rental, or service fees. This can result in two or more line items on your statement that correspond to a single overall booking. Review your confirmation to see a breakdown of the trip components and related costs.

How do I cancel or change a booking made through lastminute.com?

Log into your lastminute.com account (or use the ‘Manage Booking’ link in your confirmation email) and follow the options for ‘Change’ or ‘Cancel’ next to your reservation. Eligibility for changes or refunds depends on the airline, hotel, or provider’s fare rules and the specific terms shown at booking. Fees or non‑refundable conditions may apply.

How can I request a refund for a lastminute.com booking?

If your booking is refundable or was cancelled by the airline/hotel/provider, start by managing the booking through your lastminute.com account or the link in your confirmation, where refund options will be displayed if available. If you believe a refund is due but don’t see it, contact lastminute.com customer support with your booking reference, payment receipt, and any cancellation or disruption documentation.

What are common amounts for lastminute.com charges?

Amounts vary widely depending on what you booked—small amounts might reflect booking fees, low‑cost flights, or one‑night stays, while higher amounts usually indicate package holidays, multi‑city trips, or longer hotel stays. Matching the charge date and exact amount with your confirmation email is the best way to identify a specific transaction.

Does lastminute.com place authorization holds or temporary charges?

In some cases, your bank may show a temporary authorization when lastminute.com verifies your card, especially during the booking process or when a hotel requires a guarantee. These holds typically appear as pending transactions and should automatically drop off or convert to the final charge within a few days, depending on your bank’s policies.

How can I contact lastminute.com about an unrecognized charge?

Go to lastminute.com and navigate to the Help or Contact section, where you can access support via online forms, chat, or country‑specific phone numbers. Provide the last four digits of your card, the transaction date and amount, and any suspected booking emails so support can locate the transaction more easily.

Where can I find my lastminute.com invoice or receipt for expense claims?

Invoices and receipts are typically available in your lastminute.com account under ‘My Bookings’ or via links in your confirmation email. From there you can download or print a formal invoice that shows the amount charged, currency, VAT (if applicable), and a breakdown of services for expense reporting.

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