Lockdown Security Solutions

Electronics95% confidence

Lockdown Security Solutions is a Western Australia–based company that supplies, installs, and monitors security systems including CCTV, alarm systems, intercoms, access control, and electric fencing for residential and commercial clients around Mandurah and Perth.

Mandurah, Western Australia, Australia
lockdownsecurity.com.au

About Lockdown Security Solutions

Lockdown Security Solutions is a Western Australia–based electronic security company that designs, supplies, installs, and monitors security systems for homes and businesses across Mandurah and the greater Perth region. They provide CCTV camera systems, burglar and perimeter alarms, intercoms, access control systems (keypads, card/fob readers, electronic locks), and electric fencing solutions. Services typically include on-site assessment, equipment supply, professional installation, system configuration, and ongoing maintenance and monitoring, with solutions tailored for residential properties, small businesses, strata complexes, and larger commercial or industrial sites.

A charge from Lockdown Security Solutions may appear on your bank or card statement when you purchase security equipment, pay for installation, or settle an ongoing monitoring or service agreement. Customers often see one-time charges for system installations or upgrades, as well as recurring monthly or annual fees for back-to-base monitoring, service plans, or extended warranties. You might also see charges after accepting a quote, paying a deposit for upcoming works, renewing a monitoring contract, or adding new devices (such as extra cameras or sensors) to an existing system. In some cases, a small temporary “pending” amount may appear as an authorization when you pay by card, which should drop off once the final amount is processed.

To verify or resolve questions about a Lockdown Security Solutions charge, start by checking any recent quotes, invoices, or service agreements you have received by email or directly from their technicians. Log in to your online banking to view the full transaction description and date, then compare it with recent installation dates, call-out visits, or monitoring renewal periods. If you still cannot identify the payment, visit lockdownsecurity.com.au and use their contact or support form, or call the office number listed there to speak with accounts or customer service. Have your invoice number (if available), the last four digits of the card used, the transaction date, and the exact amount ready—this will help them quickly locate your account, explain the charge, adjust billing errors if any, and guide you through cancellation or refund options where applicable.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Lockdown Security Solutions.

  1. LOCKDOWN SECURITY MANDURAH AU

Frequently Asked Questions

Why am I seeing a monthly or quarterly charge from Lockdown Security Solutions?

Lockdown Security Solutions commonly bills customers on a recurring monthly or quarterly basis for alarm and CCTV monitoring, maintenance plans, or extended service agreements. These fees cover services such as 24/7 monitoring, remote diagnostics, and priority call-outs. Check your original monitoring or service contract or any renewal emails to confirm your agreed billing frequency and rate.

What are typical charge amounts from Lockdown Security Solutions?

Many residential customers see recurring monitoring fees in a modest range, depending on the level of monitoring, whether CCTV is included, and if maintenance is bundled. One-time installation or upgrade invoices can be significantly higher, reflecting equipment (cameras, recorders, sensors, access control hardware) plus labour. If you see an unusually high amount, it may relate to a full system installation, a major upgrade, or a call-out that included extra parts—refer to your itemised invoice for details.

How do I cancel or change my security monitoring with Lockdown Security Solutions?

To cancel, pause, or downgrade your monitoring or service plan, you’ll need to contact Lockdown Security Solutions directly via the details on lockdownsecurity.com.au and request changes with their accounts or customer service team. Many monitoring agreements require a minimum term and notice period (often 14–30 days) before cancellation, and early termination fees may apply if you’re still in contract. Ask them to confirm your contract end date, notice requirements, and when billing will stop in writing or via email.

Why do I see a small temporary or duplicate charge from Lockdown Security Solutions?

A small or duplicate-looking charge may be an authorization hold placed by your bank when Lockdown Security Solutions processes a card payment or updates your stored card details. These holds are used to verify that the card is valid and usually disappear within a few business days, leaving only the final invoice amount. If the temporary amount does not reverse or you see multiple settled charges, contact both your bank and Lockdown Security Solutions with screenshots of the transactions.

How can I request a refund or dispute an incorrect charge from Lockdown Security Solutions?

If you believe you’ve been overcharged, billed twice, or charged after cancelling, contact Lockdown Security Solutions’ accounts team using the contact information on lockdownsecurity.com.au. Provide your name, service address, invoice or quote number, transaction date, and the exact amount in question. They can review call-out records, monitoring logs, and contract terms, then issue a correction, credit, or refund where an error is confirmed. If you paid by card and cannot resolve it, you may also speak with your bank about a dispute or chargeback.

I don’t remember authorising work, but I was charged by Lockdown Security Solutions. What could this be?

In many cases, the charge relates to previously approved work, such as a quoted installation, a scheduled service call, or automatic renewal of monitoring under your existing contract. Sometimes a landlord, strata manager, or business partner may have authorised security work on a shared property, and the billing name on the statement shows as Lockdown Security Solutions rather than the property manager. Check with others who manage your home or business premises, then ask Lockdown Security Solutions for a copy of the signed quote or work order if you still have doubts.

How can I get a copy of my invoice or receipt from Lockdown Security Solutions?

Invoices and receipts are usually emailed to the address you provided when booking your installation or setting up monitoring, and may also be given in hard copy by onsite technicians. If you can’t find yours, contact Lockdown Security Solutions via their website with your name, service address, and approximate date of service, and request a reissued invoice or statement. Having the last four digits of the card and the transaction amount will help them quickly locate the correct record.

How do I check which services are active on my Lockdown Security Solutions account?

Because Lockdown Security Solutions mainly operates via direct customer relationships rather than a self-service portal, the most reliable way is to contact them directly and ask for a summary of active services on your account. They can confirm whether your alarm or CCTV monitoring is active, any maintenance plans in place, contract end dates, and current billing rates. Request a written summary by email so you have a clear record for future reference, especially if you are considering cancelling or changing your security services.

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