Lodinos Pty Ltd

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Lodinos Pty Ltd is an Australian private company that operates the online retail brand Twinklingtree, which sells decorative lighting and home décor products via its website.

New South Wales, Australia

About Lodinos Pty Ltd

Lodinos Pty Ltd is an Australian proprietary company based in New South Wales that trades under the business name Twinklingtree. It operates primarily as an online retailer, selling decorative lighting, seasonal garlands, and related home décor products through its website twinklingtree.com to customers in Australia, the United States, and other international markets. Public business registries in Australia list “Twinklingtree” as the current business name for Lodinos Pty Ltd, confirming the connection between the legal entity and the consumer-facing brand.

A charge from “LODINOS PTY LTD” or “TWINKLINGTREE” on your card or PayPal statement typically indicates you placed an order on twinklingtree.com for decorative lights or similar products. These are usually one‑time purchases, but multiple or repeated charges may occur if you placed more than one order, were charged in a foreign currency, or if an earlier pending authorization later posted as a final transaction. Some customer reports online mention issues such as items not matching advertising, delays in shipping, or difficulties obtaining responses to refund requests, so it’s important to compare what you received with your original order details.

If you don’t recognize the charge, first check your email (including spam/junk folders) for order confirmations from Twinklingtree and log into any account you may have created on twinklingtree.com to review recent orders and transaction totals. If you still have questions, attempt to contact the merchant via the support or contact details listed on their website or in your order confirmation email. Keep copies of receipts, screenshots of the product page, and any email correspondence. If you cannot resolve an issue directly with Lodinos Pty Ltd / Twinklingtree or you suspect fraud, contact your card issuer or PayPal promptly to dispute the transaction or request a chargeback, following their timelines and documentation requirements.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Lodinos Pty Ltd.

  1. lodinos pty ltd

Frequently Asked Questions

Why does my bank or PayPal statement show a charge from “LODINOS PTY LTD” when I ordered from Twinklingtree?

Lodinos Pty Ltd is the legal company behind the Twinklingtree brand. Card processors and PayPal often display the registered company name rather than the storefront name, so purchases made on twinklingtree.com may appear as “LODINOS PTY LTD” or a similar variation on your statement.

What did I likely purchase from Lodinos Pty Ltd / Twinklingtree?

Most charges from Lodinos Pty Ltd are for decorative lighting or home décor products sold on twinklingtree.com, such as illuminated garlands, solar lights, or decorative lamps. Review your recent browsing and email confirmations to match the transaction date and amount to a specific order.

Does Lodinos Pty Ltd / Twinklingtree use subscriptions or recurring billing?

Twinklingtree appears to operate as a standard online store where orders are billed as one‑time payments at checkout. If you see multiple similar charges, check whether you placed more than one order, accidentally duplicated an order, or were charged both an authorization and a final settlement before assuming it is a subscription.

How can I request a refund or return for an order from Lodinos Pty Ltd / Twinklingtree?

To request a refund or return, locate your original order confirmation from Twinklingtree, then follow the return or refund instructions on their website or reply directly to the order email. Include your order number, photos or video of any issues with the product, and a clear explanation of whether you want a replacement or refund. If you don’t receive a response within a reasonable time, contact your card issuer or PayPal for help disputing the charge.

I see a Lodinos Pty Ltd charge but never received my order—what should I do?

First, check for shipping or tracking emails from Twinklingtree and verify the shipping address you provided at checkout. If tracking shows no movement or you still haven’t received the package after the stated delivery window, contact Twinklingtree support using the email or contact form on twinklingtree.com with your order number. If you cannot get a satisfactory update or resolution, raise a dispute with your bank or PayPal before their filing deadline.

Are small or duplicate-looking charges from Lodinos Pty Ltd normal?

Some payment providers may place a small temporary authorization (for example, a low‑value or $0–$1 check) when you first submit your card details, which can appear as a separate Lodinos Pty Ltd entry but usually reverses automatically. If you see full duplicate charges for the same amount and date, verify that you did not submit multiple orders; if not, contact the merchant and then your bank or PayPal to dispute any unintended duplicate billing.

How can I contact Lodinos Pty Ltd / Twinklingtree about a charge?

The primary way to contact this merchant is through the Twinklingtree website—look for a “Contact,” “Support,” or “Customer Service” page or reply directly to your order confirmation email. Include your name, email used at checkout, order number, transaction date, and screenshots of the charge so they can locate your payment and respond more quickly.

What if I don’t recognize a Lodinos Pty Ltd charge at all?

If you cannot match the Lodinos Pty Ltd charge to any order on twinklingtree.com and no one in your household recognizes it, immediately secure your card (lock it in your banking app or request a replacement card) and contact your bank or PayPal to report a potentially unauthorized transaction. They can investigate, block further charges, and advise you on next steps in the dispute or chargeback process.

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