MAC Med

Healthcare65% confidence

MAC Med is an integrative medical clinic that focuses on root-cause, personalized care, including hormone optimization, metabolic and wellness therapies. The practice combines conventional diagnostics with functional medicine approaches to help patients improve long-term health, performance, and quality of life.

New Braunfels, Texas, United States
mac-med.com

About MAC Med

MAC Med, formally known as MAC Medical & Aesthetics Co., LLC, is an integrative medical clinic based in New Braunfels, Texas. The practice emphasizes root-cause, personalized, and proactive medicine, using comprehensive lab testing, hormone optimization, metabolic therapies, pharmaceutical-grade supplements, and lifestyle medicine to help patients improve energy, vitality, and overall health. Rather than offering one-size-fits-all protocols, MAC Med tailors treatment plans to each patient, co-creating strategies around nutrition, movement, sleep, stress, and mindset. ([mac-med.com](https://mac-med.com/about-2/))

A charge from MAC Med on a card statement typically relates to an office visit (new patient or follow-up), telehealth consultation, lab review appointment, or charges associated with prescribed therapies, such as hormone replacement, peptide or metabolic treatments, or recommended supplements. Depending on how the clinic sets up billing, patients may also see separate charges for initial comprehensive lab panels, follow-up labs, or packaged programs that bundle visits and testing together. Some transactions may be processed as card-present charges at the clinic’s location, while others may be run as card-not-present payments through an online patient portal or invoicing system. ([mac-med.com](https://mac-med.com/about-2/))

If you’re unsure about a MAC Med charge, start by logging into your MAC Med patient portal (if you are an active patient) and reviewing recent appointments, invoices, and receipts against the date and amount of the transaction. You can also search your email for appointment confirmations, payment receipts, or billing notices from the clinic. If the charge still isn’t clear, contact MAC Med directly using the phone or email listed on their website and provide the transaction date and amount so staff can look it up in their system. Because this is a medical practice, keep in mind that some charges may correspond to lab orders, follow-up requirements, or treatment plan adjustments that were discussed in prior visits, so asking for a detailed statement of services is often the fastest way to reconcile your records. ([mac-med.com](https://mac-med.com/about-2/))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to MAC Med.

  1. Pos mac med*Rochester Rochester New York

Frequently Asked Questions

Why do I see a charge from MAC Med on my card statement?

A MAC Med charge usually corresponds to a clinical service such as a new-patient intake, follow-up appointment, telehealth visit, lab review, or charges related to hormone, peptide, or metabolic therapies and recommended supplements. Compare the transaction date and amount with your recent visits, invoices, or lab orders through your patient portal or email receipts.

Does MAC Med bill separately for lab work and office visits?

Yes, MAC Med typically treats comprehensive baseline and follow-up labs as distinct from visit fees. You may see one charge for the office visit and separate charges for lab panels processed through MAC Med or partnered laboratories, depending on how your testing was ordered and paid for. Review your detailed invoices or portal statements to see how each service was itemized. ([mac-med.com](https://mac-med.com/about-2/))

Can MAC Med charges appear as recurring or subscription-like payments?

While MAC Med is primarily a fee-for-service medical practice, patients on structured treatment plans may be billed at regular intervals for follow-up visits, ongoing therapies, or supplement refills. These can look like recurring payments if you have authorized the clinic to keep a card on file for scheduled care. Check your treatment plan and any financial consent forms you signed to confirm whether recurring billing was authorized. ([mac-med.com](https://mac-med.com/about-2/))

How do I dispute or get clarification on a MAC Med charge?

First, log into your MAC Med patient portal and review your account ledger, upcoming and past appointments, and any outstanding balances. If you still have questions, contact the clinic directly using the phone or email listed on mac-med.com and provide your full name, date of birth, and the exact transaction date and amount so staff can match it to your chart. They can issue a detailed statement or correct any billing errors before you contact your card issuer. ([mac-med.com](https://mac-med.com/about-2/))

How can I cancel or pause ongoing services or treatment plans with MAC Med to avoid future charges?

To cancel or pause ongoing care, contact MAC Med’s office directly and speak with staff about adjusting your treatment plan and any scheduled follow-ups. Because this is a medical practice, changes often need to be documented in your chart, and some lab or medication orders cannot be reversed once processed. Ask specifically whether you have any upcoming appointments, auto-ship supplements, or scheduled payments that should be canceled and request written confirmation via email or portal message. ([mac-med.com](https://mac-med.com/about-2/))

Could a small or temporary MAC Med charge be an authorization hold?

Yes, it’s possible for a small test transaction or temporary authorization hold to appear when your card is added on file or a payment is being pre-authorized before final posting. These holds usually drop off automatically within a few business days and are replaced by the final settled amount; if a pending MAC Med charge lingers or duplicates, contact the clinic to confirm whether the payment actually went through before disputing it with your bank.

What should I do if I don’t recognize the MAC Med charge and I’m not a patient there?

If you have never been treated by MAC Med and no one in your household recognizes the clinic, first verify that the date and amount do not match any telehealth or wellness visits you may have forgotten. If the transaction still appears unfamiliar, call the clinic using the contact information on their website to see if they have any records associated with your name or card’s last four digits. If they cannot locate a matching account, report the transaction to your card issuer as a potential fraudulent or mis-keyed charge so the bank can investigate and reissue your card if needed.

How can I get an itemized receipt for a MAC Med charge for insurance or HSA reimbursement?

You can request an itemized receipt or superbill from MAC Med by contacting the office or sending a secure message through the patient portal. Ask them to include service dates, CPT or service descriptions, diagnosis codes if applicable, and the exact amounts paid so you can submit it to your insurer or HSA administrator. Keep a copy of your card statement alongside the clinic’s receipt for your records. ([mac-med.com](https://mac-med.com/about-2/))

This merchant is in the Healthcare category

Browse all

Related Merchants

Solantra Health
Dr Shivram Nadkarni
Shoaib and Shazia Pty Ltd
Nepean Hospital
St John of God Murdoch Hospital

Compare MAC Med

vsSolantra HealthvsDr Shivram NadkarnivsShoaib and Shazia Pty Ltd

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you