Meriton Suites

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Meriton Suites is an Australian serviced apartment and hotel operator offering extended-stay and short-stay accommodation in major cities, particularly Sydney. It is part of the broader Meriton property and development group.

Sydney, New South Wales, Australia
meritonsuites.com.au
Owned by Meriton Group

About Meriton Suites

Meriton Suites is a major Australian serviced apartment and hotel operator, best known for its modern, high-rise apartment-style accommodation in Sydney and other key cities. Part of the wider Meriton property group, Meriton Suites offers studio, 1-, 2- and 3-bedroom suites that include kitchen and laundry facilities, separate living areas, and hotel-style services such as 24-hour reception, housekeeping, pools, gyms and on-site parking at many locations. Their properties cater to both short-stay guests and extended-stay travellers, including business travellers, families, and long-term corporate bookings.

A charge from Meriton Suites typically appears on your bank or card statement when you book accommodation through meritonsuites.com.au, via their reservations team, directly at a property, or through a travel agent/online booking platform that passes payment to the hotel. You may see charges for room nights, security deposits/authorization holds, parking, late check-out, additional guests, minibar, room service, or incidentals added to your room. For longer stays, recurring charges may occur weekly or at set intervals, and you may also see pre-authorisation holds at check-in that later convert into final charges or are released after check-out.

If you don’t recognise a Meriton Suites charge, first check recent and past booking confirmations in your email, including any travel agency or corporate booking portals, and consider whether a family member or colleague used your card. Log in to your booking account (if created) at meritonsuites.com.au or check with your travel agent for invoices and folios. To resolve questions, contact the specific Meriton Suites property you stayed at or reach their reservations/customer service team via the contact details on meritonsuites.com.au; have your booking reference, dates of stay, and the exact amount and date of the charge handy. Most billing issues—such as duplicate charges, unrecognised incidentals, or pending authorisations not dropping off—can be resolved by speaking directly with the hotel’s front desk or accounts department, who can provide a detailed folio and process adjustments or refunds where appropriate.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Meriton Suites.

  1. Meriton Property SYDNEY AU

Frequently Asked Questions

Why do I see a Meriton Suites charge on my card after I’ve checked out?

It’s common for Meriton Suites to finalise all room charges and incidentals shortly after check-out, which may appear as a new or updated charge on your statement. In addition, a pre-authorisation hold taken at check-in may be released around the same time, so you may briefly see both a hold and a final charge. Review your final invoice or folio (usually emailed to you) to match the amount, and contact the property directly if the total does not align with your receipt.

Does Meriton Suites place a security deposit or pre-authorisation on my card?

Yes, Meriton Suites typically places a pre-authorisation (security deposit) on your credit or debit card at check-in to cover incidentals, damage, or unpaid balances. The amount varies by property, length of stay, and suite type, and is separate from your room charge. This is not a completed charge and should automatically be released by your bank within a few business days after check-out, though some banks can take up to 7–10 days.

How are Meriton Suites stays billed for longer or extended stays?

For extended or long-stay bookings, Meriton Suites may charge your card at regular intervals (for example weekly or fortnightly) rather than one lump sum at the end of your stay. You may therefore see multiple recurring charges that correspond to agreed billing cycles in your booking confirmation. If your company or travel manager arranged the booking, the billing pattern may follow the corporate or negotiated agreement on file.

How can I get a copy of my Meriton Suites invoice or receipt to verify the charge?

Invoices and folios are usually emailed to the address supplied at booking or check-in, and may also be available through your online booking confirmation if you reserved via meritonsuites.com.au or a travel agent portal. If you cannot find your receipt, contact the specific Meriton Suites property or the central reservations team through the contact page at meritonsuites.com.au and provide your name, dates of stay, and booking reference. They can resend your tax invoice so you can compare line items with the charge on your statement.

How do I request a refund or dispute a charge from Meriton Suites?

Start by contacting the property where you stayed, as they manage folios and adjustments, and ask to speak with the duty manager or accounts department. Provide details of the disputed amount, dates, and any supporting documentation (emails, booking confirmations, or screenshots of your bank statement). If an error is confirmed—such as a duplicate payment or incorrect incidental charge—the hotel can process a refund back to your original payment method; processing times depend on your bank, typically a few business days.

How can I cancel or modify a Meriton Suites booking to avoid additional charges?

To cancel or change your reservation, use the “Manage Booking” link in your confirmation email or log in to your account at meritonsuites.com.au if you booked directly. Each booking has its own cancellation policy, including cut-off times and potential fees, which you should review before making changes. If you booked through a third-party site (such as an online travel agency), you’ll need to modify or cancel the reservation through that platform, subject to their terms.

Why do I see multiple Meriton Suites amounts on the same day, including small or $0 charges?

Multiple entries can occur if Meriton Suites processed a pre-authorisation, then a separate actual charge for your stay, or if incidentals were charged after your initial room payment. Small or $0 charges may be temporary card verification checks when updating card details or confirming a booking. Usually, only the final room and incidental charges remain, while verification and authorisation amounts either disappear or show as reversed.

What should I do if I don’t recognise any stay at Meriton Suites but still see a charge?

First confirm with household members, authorised users, or your company travel department that they did not use your card for a Meriton Suites booking. If nobody recognises the transaction and you cannot locate a related booking confirmation, contact Meriton Suites via the phone number or email listed on meritonsuites.com.au with the exact date and amount so they can search their system. If they cannot locate a matching, legitimate booking under your details, contact your bank or card issuer promptly to report a possible fraudulent transaction and follow their dispute process.

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