MyFitCoach is a fitness and strength-training app that uses data-driven, science-based programming to create personalized workout plans. The service is operated by MyFitCoach GmbH, a German company offering subscription-based digital coaching via mobile apps and web.
MyFitCoach is a digital fitness coaching platform that provides individualized strength-training and muscle-building programs through its mobile apps and website. Developed by MyFitCoach GmbH, the app uses data-driven and science-based methods to select exercises, sets, repetitions, and weights tailored to each user’s goals, equipment, and training experience. It integrates with services like Apple Health and other health data sources to help users track workouts, body metrics, and training progress over time.([apps.apple.com](https://apps.apple.com/us/app/myfitcoach-workout-planner/id1484612659?utm_source=openai))
Charges from MyFitCoach typically relate to recurring subscription payments for access to the app’s full coaching features. The service is offered on a subscription basis with monthly, quarterly, and annual billing options; typical in‑app prices on major app stores are around $9.99 per month, $22.99 per quarter, and $59.99 per year, though exact pricing and promotions may vary by region and platform.([apps.apple.com](https://apps.apple.com/us/app/myfitcoach-workout-planner/id1484612659?utm_source=openai)) Customers may see charges processed via app stores (Apple App Store, Google Play), Stripe, or Digistore24 if the subscription was purchased through the website. In some cases, there may be free trials or discounted introductory periods that automatically convert to paid subscriptions if not canceled in time.([intercom.help](https://intercom.help/myfitcoach/en/articles/4007178-how-does-the-myfitcoach-trial-work?utm_source=openai))
If you have questions about a MyFitCoach charge, you should first check the subscription section of the app store (Apple or Google) associated with the device where the app is installed, or your email receipts if you purchased via the MyFitCoach website. MyFitCoach provides a help center and support email where users can inquire about billing, renewal dates, and refunds.([intercom.help](https://intercom.help/myfitcoach/en/collections/2319731-account-subscription?utm_source=openai)) For web-based purchases processed via Stripe or Digistore24, you may need to contact MyFitCoach support with your registered email address so they can locate your account and verify payment details. Keeping records of confirmation emails, invoices, and the email address used for sign-up will help resolve billing disputes more quickly.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to MyFitCoach.
Why do I see a recurring charge from MyFitCoach on my card or app store account?
MyFitCoach operates on a subscription model. When you sign up, you choose a billing period (e.g., monthly, quarterly, or yearly), and the full amount for that period is charged at the start of each term and then renews automatically unless you cancel before the renewal date. Charges may appear via Apple App Store, Google Play, Stripe, or Digistore24 depending on where you purchased your subscription.([apps.apple.com](https://apps.apple.com/us/app/myfitcoach-workout-planner/id1484612659?utm_source=openai))
What are the typical subscription prices for MyFitCoach?
Exact prices vary by country and platform, but on major app stores MyFitCoach commonly offers a monthly plan around $9.99, a 3‑month plan around $22.99, and a 12‑month plan around $59.99–$79.99. These amounts may be charged in your local currency and can change over time or during promotions, so always check the price shown at checkout in the App Store, Google Play, or on the MyFitCoach website.([apps.apple.com](https://apps.apple.com/us/app/myfitcoach-workout-planner/id1484612659?utm_source=openai))
How do I cancel my MyFitCoach subscription to stop future charges?
To cancel, you must use the same platform you originally used to subscribe. If you subscribed via the Apple App Store, open iOS Settings > your name > Subscriptions, select MyFitCoach, and tap Cancel. On Android, open Google Play > Payments & subscriptions > Subscriptions, choose MyFitCoach, and cancel there. If you purchased via the MyFitCoach website (Stripe or Digistore24), follow the instructions in your confirmation email or contact support at support@myfitcoach.de to request cancellation. Canceling stops future renewals but does not usually refund past charges.([intercom.help](https://intercom.help/myfitcoach/en/collections/2319731-account-subscription?utm_source=openai))
Why was I charged after a free trial or discounted introductory offer with MyFitCoach?
If a free trial or discounted introductory period is offered, it typically converts automatically into a full‑price subscription at the end of the trial or promo period unless you cancel at least 24 hours before it ends. This behavior is controlled by the app stores (Apple or Google) when you subscribe there. Review the trial end date in your store subscription settings and any promotional terms shown during checkout to understand when standard pricing starts.([intercom.help](https://intercom.help/myfitcoach/en/articles/4007178-how-does-the-myfitcoach-trial-work?utm_source=openai))
How can I request a refund for a MyFitCoach charge?
Refunds depend on where you purchased. For subscriptions bought via Apple’s App Store or Google Play, refunds can only be requested through the respective store’s refund process—MyFitCoach cannot directly reverse those payments. If you purchased through the MyFitCoach website (via Stripe or Digistore24), you can email support@myfitcoach.de with your registered email and purchase details; in addition to any legal withdrawal rights in your country, MyFitCoach may offer a 30‑day money‑back guarantee under specific usage conditions, such as completing a minimum number of documented training sessions.([intercom.help](https://intercom.help/myfitcoach/en/articles/4007178-how-does-the-myfitcoach-trial-work?utm_source=openai))
How can I verify which email or account is associated with my MyFitCoach subscription?
The subscription is tied to the account used at purchase. On iOS or Android, check which Apple ID or Google account shows an active MyFitCoach subscription under Subscriptions in store settings. If you purchased via the website, search your email for receipts from MyFitCoach, Stripe, or Digistore24 using terms like “MyFitCoach” or “subscription.” If you’re unsure, contact MyFitCoach support with possible email addresses you may have used so they can look up your account.([intercom.help](https://intercom.help/myfitcoach/en/articles/7936671-how-can-i-renew-my-subscription?utm_source=openai))
Does MyFitCoach place small test or authorization charges on my card?
If you subscribed through the website, MyFitCoach’s payment processors (such as Stripe or Digistore24) may place temporary authorization holds to verify your card. These typically appear as small pending amounts and drop off automatically after your bank finalizes the transaction. App stores may also perform similar checks independently. If you see a small pending amount that later disappears, it is usually just an authorization, not an extra fee.([intercom.help](https://intercom.help/myfitcoach/en/articles/4007178-how-does-the-myfitcoach-trial-work?utm_source=openai))
How can I contact MyFitCoach about a suspicious or unknown charge?
If you don’t recognize a MyFitCoach charge, first confirm whether a family member with access to your device or app store account may have subscribed. Then check your active subscriptions in Apple or Google Play or search your email for MyFitCoach receipts. If the charge still seems unfamiliar, contact MyFitCoach via the in‑app support chat or email support@myfitcoach.de with the last four digits of the card, approximate amount, date of charge, and your possible account emails so they can investigate.([intercom.help](https://intercom.help/myfitcoach/en/?utm_source=openai))