MYWOOD

E-commerce95% confidence

MYWOOD is an online retailer selling handcrafted wooden kitchenware and accessories such as cutting boards, bowls, utensils, and knife strips.

Albuquerque, New Mexico, United States
Owned by BASAK LLC

About MYWOOD

MYWOOD is an e-commerce brand that specializes in handcrafted wooden kitchen tools and accessories, including cutting boards, salad bowls, utensils, knife strips, and other premium kitchenware. Each item is marketed as being made from carefully selected solid wood and finished with food-safe oils, combining traditional woodworking aesthetics with practical everyday use. The company presents itself as focused on durability, craftsmanship, and natural materials for home cooks and cooking enthusiasts.

A charge from MYWOOD or mywood-shop.com typically appears after purchasing wooden kitchenware through their website. Their product pages explicitly state that card and bank statements will show the descriptor as “mywood-shop.com,” which matches the descriptor you’re seeing. Orders are generally processed as one-time purchases (not subscriptions) and shipped via USPS within the United States, so charges will correspond to the total order value at checkout, including any promotions or shipping policies in effect at the time of purchase.

If you have questions about a MYWOOD charge, the company lists BASAK LLC, based in Albuquerque, New Mexico, as the operating entity, and provides both an email address and phone number for support. To verify the charge, you can search your email for an order confirmation from MYWOOD, check your mywood-shop.com account (if created), and compare the amount and date with your bank statement. If something looks incorrect, contacting MYWOOD support directly with your order number, along with checking with your bank for potential fraud or duplicate billing, are the fastest ways to resolve issues.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to MYWOOD.

  1. $*MYWOOD-SHOP

Frequently Asked Questions

Why does my statement show a charge from MYWOOD or mywood-shop.com?

MYWOOD states on its product pages that purchases made on its website will appear on your billing statement as mywood-shop.com. If you recently ordered wooden kitchenware such as a cutting board, bowl, or utensil from their site, the charge is likely for that one-time purchase.

Is MYWOOD a subscription service or a one-time purchase shop?

According to the terms on multiple product pages, MYWOOD orders are offered as single purchases with free shipping and explicitly state that you will not be enrolled in any type of continuity or subscription program when ordering from the website.

How can I cancel or change my MYWOOD order after being charged?

If you need to cancel or modify an order, you should contact MYWOOD support as soon as possible at support@mywood-shop.com or via the phone number listed on their site. Because orders are typically processed and shipped within about 72 hours, changes may not be possible once the order has entered fulfillment.

How do I request a refund for a MYWOOD purchase?

To request a refund, reach out to MYWOOD customer support with your order number, the email address used at checkout, and the reason for your request. They outline shipping and returns details on their site, and refunds generally depend on product condition, timing, and whether the item has been used or damaged.

What charge amounts are typical for MYWOOD transactions?

Typical MYWOOD charges correspond to the price of individual wooden kitchen items shown on their site—for example, roughly $15–$80 for items like wooden spatulas, bowls, cutting boards, or magnetic knife strips—often with free U.S. shipping. Your statement amount should match the order total shown at checkout or in your email receipt.

Why do I see MYWOOD listed as BASAK LLC on some documents?

MYWOOD is operated by BASAK LLC, which is the legal business entity behind the brand. The company’s address information on the site lists BASAK LLC in Albuquerque, New Mexico, and you may see that name referenced in invoices, terms, or business records while the consumer-facing brand remains MYWOOD.

How can I verify that a MYWOOD charge is legitimate?

Check your email for an order confirmation from MYWOOD or mywood-shop.com around the date of the charge, and log into your account on their website if you created one. Compare the billed amount with your order total. If you don’t find any record or still suspect fraud, contact MYWOOD support and your bank or card issuer to dispute or block unauthorized transactions.

How do I contact MYWOOD about a billing or shipping issue?

You can contact MYWOOD by emailing support@mywood-shop.com or calling the customer service phone number listed on their website. Providing your full name, order number, and the last four digits of the card used will help them locate your order and resolve billing or shipping questions more quickly.

This merchant is in the E-commerce category

Browse all

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you