Name Tags and Badges

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Name Tags and Badges is an Australian online supplier of custom name badges, ID cards, lanyards, lapel pins, and related identification products for businesses and events.

Toowoomba, Queensland, Australia

About Name Tags and Badges

Name Tags and Badges is an Australian e‑commerce supplier specialising in custom identification products for workplaces, schools, conferences, healthcare facilities, and events. Operating online via nametagsandbadges.com.au and based in Toowoomba, Queensland, they produce personalised name badges, reusable badges, staff ID cards, photo ID, lanyards, lapel pins, and related accessories. Orders are placed online, artwork and logos can usually be uploaded during checkout, and products are manufactured to order and shipped throughout Australia.

A charge from “Name Tags and Badges”, “NAMETAGSANDBADGES.COM.AU”, or similar may appear on your bank or card statement when you (or someone in your organisation) places an order for custom badges, ID cards, lanyards, or related items through their website. This can include one‑time purchases, bulk business orders, or repeat reorders by an office manager or events coordinator. Some customers may also see multiple charges if separate orders were placed for different teams or events, if artwork proofs were approved at different times, or if shipping or upgrade fees (such as express production or delivery) were added after initial quoting. They generally do not operate on a subscription basis, so most charges are one‑off order payments or adjustments.

If you’re unsure about a Name Tags and Badges charge, first check recent workplace or event purchases, any online orders for staff name badges or lanyards, and your email inbox (including spam/junk) for order confirmations or tax invoices from nametagsandbadges.com.au. Compare the amount and date on your statement with invoices or quotes from your employer, club, or organisation—often the charge was placed by an authorised staff member using a shared card. To resolve questions, contact Name Tags and Badges via the contact details on their website (contact form, email, or phone) with your full name, company name, and the last four digits of the card used so they can locate the order. If you still don’t recognise the payment after speaking with them, you can then contact your bank or card issuer to discuss dispute options.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Name Tags and Badges.

  1. NAME TAGS AND BADGES CENTENARY HEI AUS

Frequently Asked Questions

Why did I get charged by Name Tags and Badges when I only requested a quote?

Most quote requests are free and do not incur a charge. However, if you proceeded from a quote to place an order through the online checkout, your card will be charged when the order is confirmed, not when it ships. In some cases, if you provided card details to approve artwork or a proof, that approval may have converted your quote into a paid order. Check your email for an order confirmation or invoice from nametagsandbadges.com.au issued around the date of the charge.

Does Name Tags and Badges have any subscriptions or recurring billing?

Name Tags and Badges primarily operates on a one‑time order basis and does not typically run ongoing consumer subscriptions. However, business or institutional customers may arrange repeat or scheduled orders (for example, monthly staff badge updates), which can lead to similar‑looking charges appearing at regular intervals. If you see recurring payments, check with your HR, office administration, or events team to see if they have set up regular orders using your card or a shared company card.

What are typical order amounts I might see from Name Tags and Badges?

Order amounts vary depending on quantity, product type, and customisation. Smaller orders of a handful of name badges or a basic lanyard set may be in the range of tens of Australian dollars, while larger corporate or event orders can easily reach several hundred dollars or more. Your statement amount may also include extras such as express production, premium fastening options (e.g., magnetic fittings), or upgraded shipping. For exact pricing details, refer to your tax invoice or your online account on nametagsandbadges.com.au.

Why do I see a small or duplicate pending charge from Name Tags and Badges?

Small or duplicate pending charges can occur when the payment gateway runs an authorisation to verify your card before the final payment is captured. These authorisation holds are normally temporary and should disappear from your statement within a few business days, leaving only the final, correct amount. If a pending charge does not drop off or you see two completed charges for the same order, contact Name Tags and Badges with your order number so they can investigate and reverse any duplicate payments if applicable.

How can I cancel or change my Name Tags and Badges order?

Because products are custom made, cancellations are best requested as soon as possible after placing the order and before production starts. Contact Name Tags and Badges directly via the phone number or email listed on nametagsandbadges.com.au, quoting your order number and the name of your organisation. If production has not begun, they may be able to cancel or amend your order; if it has already started, changes may be limited or may incur additional fees.

How do I request a refund or report a problem with my badges or ID products?

If there is an issue with your order—such as printing errors, damage in transit, or items not matching the approved artwork—get in touch with Name Tags and Badges support promptly. Provide your order or invoice number, photos of the issue, and a description of the problem so they can assess it. They may offer a reprint, replacement, or refund in line with their returns and warranty policies, which are outlined on their website. For unauthorised or unrecognised charges, contact them first, then follow up with your bank if the issue is not resolved.

How can I get a copy of my Name Tags and Badges invoice or see what was ordered?

Invoices and order confirmations are usually emailed automatically to the address entered at checkout, often using a business or organisation email. Search your inbox (and spam/junk folders) for “nametagsandbadges.com.au” or your company name around the transaction date. If you can’t find the invoice, contact their customer service with your name, company, and approximate order date so they can resend the documentation or provide a line‑item breakdown.

What should I do if I don’t recognise a Name Tags and Badges charge at all?

First, check whether anyone in your household, workplace, school, or club may have used your card to order staff badges, ID cards, or lanyards—for example, an admin assistant or event organiser. If no one recognises the purchase, contact Name Tags and Badges via their website with the transaction date and amount and the last four digits of your card; they can look up the corresponding order details. If the order cannot be linked to you or your organisation and you suspect card misuse, immediately notify your bank or card issuer to block the card and start a fraud or chargeback investigation.

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