Independent mobile device and electronics repair shop, likely offering services such as smartphone, tablet, and computer repairs and accessories.
Morley, Western Australia, Australia
About New iRepairs
New iRepairs (sometimes shown on statements as “NEW I REPAIR” or “NEW IREPAIRS”) is an independent mobile device and electronics repair kiosk located in the Galleria Shopping Centre in Morley, Western Australia (Collier Rd & Walter Road West, WA 6062). It operates under Haiou Group (Galleria) Pty Ltd, the same company that trades as Haiou Mobile Express phone-repair and accessory stores in several Australian shopping centres. New iRepairs focuses on in‑person repairs for smartphones and tablets, and sells related accessories such as cases, screen protectors, chargers and cables; the Galleria directory lists it in the “Phones” category with a local contact number of (08) 9276 3388.([aubiz.net](https://www.aubiz.net/company/haiou-group-galleria-pty-ltd-127969957/?utm_source=openai))
A New iRepairs charge usually appears when you’ve had a device repaired or purchased phone accessories at their kiosk inside Galleria Morley. Most transactions are one‑time point‑of‑sale payments for services like screen or battery replacement, charging‑port repairs, or for items such as cases, power banks and cables; if multiple items or services were purchased in the same visit, they may be grouped into a single total charge. Because this is a physical retail/repair business and not a digital subscription service, recurring or monthly billing is uncommon; however, you might see more than one charge if you visited on different days, paid separate deposits, or returned to approve additional repair work.
If you’re unsure about a New iRepairs charge, start by checking recent visits to Galleria Shopping Centre in Morley and asking anyone who shares your card (spouse, family members) whether they had a phone or tablet repaired or bought accessories there. Next, compare the statement date and amount with any paper receipts, SMS confirmations or bank notifications you received the day you visited the centre. If you still have questions, you can call the kiosk via the centre directory listing on (08) 9276 3388 during normal shopping hours and provide the date, exact amount and last four digits of your card so they can look up the transaction; for issues such as incorrect amounts, duplicate charges or refund eligibility, they can advise their current store policy and, if needed, you can also contact your bank or card issuer to dispute a charge you don’t recognise or authorize.([galleriashoppingcentre.com.au](https://www.galleriashoppingcentre.com.au/stores/haiou-mobile-express?utm_source=openai))
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to New iRepairs.
Why is there a charge from New iRepairs or NEW I REPAIR on my bank statement?
This charge typically means your card was used in person at the New iRepairs kiosk in Galleria Shopping Centre, Morley, WA—for example to repair a phone or tablet, or to buy accessories like a case, charger or screen protector. The descriptor on your statement may appear as “NEW I REPAIR”, “NEW IREPAIRS” or similar, followed by MORLEY or an Australian location code, because the business operates as a kiosk inside Galleria under Haiou Group (Galleria) Pty Ltd.([aubiz.net](https://www.aubiz.net/company/haiou-group-galleria-pty-ltd-127969957/?utm_source=openai))
Does New iRepairs have subscription or recurring charges?
New iRepairs is a walk‑up retail and repair kiosk, so its transactions are generally one‑time charges for specific repairs or accessory purchases at the Galleria Morley centre. They do not advertise any online memberships or subscription plans; if you see multiple charges, it’s usually because the card was used on more than one visit, separate jobs were paid for individually, or an additional payment was taken after you approved extra repair work.([galleriashoppingcentre.com.au](https://www.galleriashoppingcentre.com.au/stores/haiou-mobile-express?utm_source=openai))
What amounts does New iRepairs commonly charge for?
Because New iRepairs is an independent repair kiosk, pricing can vary by device model and the work done—for example, a simple accessory purchase may be a small amount, while a screen or battery replacement is typically a higher, single total. Australian phone‑repair kiosks often bundle parts and labour into one point‑of‑sale charge, so if you bought both a repair and accessories, you may see one combined amount rather than separate line items. For an exact breakdown of a particular charge, you’ll need to contact the kiosk directly with the amount and date shown on your statement.
How can I contact New iRepairs to ask about a charge or get a copy of my receipt?
You can reach the New iRepairs kiosk via the Galleria Shopping Centre store directory, which lists their phone number as (08) 9276 3388 under the “Phones” section. When you call, have your bank statement handy (showing the transaction date, exact amount and last four digits of your card) so staff can search their point‑of‑sale records and, where available, confirm the transaction details or provide a reprinted or emailed receipt.([galleriashoppingcentre.com.au](https://www.galleriashoppingcentre.com.au/stores/haiou-mobile-express?utm_source=openai))
How do I cancel or stop any future charges from New iRepairs?
New iRepairs does not normally run ongoing subscriptions—charges are almost always one‑off payments made when you authorise a repair or accessory purchase at the kiosk. To prevent future charges, ensure no one else is using your card at Galleria Morley, and if your card was lost or stolen around the time of the transaction, notify your bank immediately to block the card and request a replacement. If you suspect staff were instructed to keep your card on file (for example, for a later parts order), call them on (08) 9276 3388 to confirm they are not retaining your card details and that no further work has been scheduled.([galleriashoppingcentre.com.au](https://www.galleriashoppingcentre.com.au/stores/haiou-mobile-express?utm_source=openai))
How do refunds or billing corrections usually work with New iRepairs?
As an Australian retail repair business, New iRepairs is expected to follow Australian Consumer Law, which generally allows remedies when services are not provided with due care or are not as described. If you believe you were overcharged, charged twice, or the repair was faulty, contact the kiosk directly with your receipt or statement and explain the issue; staff can advise whether they will offer a re‑repair, partial refund or full refund under their current store policy. If you can’t resolve the matter or you never authorised the payment, you can also ask your card issuer about lodging a dispute or chargeback.([aubiz.net](https://www.aubiz.net/company/haiou-group-galleria-pty-ltd-127969957/?utm_source=openai))
Could a pending or small temporary amount from New iRepairs be an authorization hold?
While most small phone‑repair kiosks in Australia simply run immediate sales, some payment terminals may briefly place a pre‑authorisation on your card (for example, when confirming that a card is valid before processing the final total). This can appear as a low or odd‑looking pending amount that later disappears or is replaced by the final sale. If a pending amount does not clear within a few business days, contact both New iRepairs and your bank with the pending transaction details to confirm whether it was an authorisation hold or an error.
What if I don’t live in Western Australia—could my card still be charged by New iRepairs in Morley?
Yes. If you visited Perth or the Morley area, handed your card to someone else who travelled there, or used your card at Galleria Shopping Centre while on holiday or business, you might see a New iRepairs charge even though your home address is elsewhere. If you have never been to Western Australia and no one else is authorised to use your card, treat a New iRepairs charge as potentially unauthorised: contact your bank immediately, ask for the merchant location and terminal information tied to the transaction, and consider cancelling your card while the bank investigates.