Niche Webstores, Inc. is an online retail company based in California that operates specialized e‑commerce stores such as GrowAce (hydroponics and grow equipment) and BikeBerry (bicycles and bike parts).
Niche Webstores, Inc. is a California-based e‑commerce company that operates specialized online stores in niche product categories. Its best-known brands include GrowAce, which sells hydroponics and indoor gardening equipment, and BikeBerry, which focuses on bicycles, bicycle engines, and related parts and accessories. Public records and business listings identify Niche Webstores, Inc. as a retail trade company in the sporting goods and related categories, with Jack Lin as a principal.([bbb.org](https://www.bbb.org/us/ca/brea/profile/hydroponics-equipment/growacecom-1126-100108266?utm_source=openai))
A card statement entry reading “Niche Webstores” (or “Niche Webstores Inc”) most likely corresponds to an order placed through one of its online stores, commonly GrowAce.com or BikeBerry.com. The charge amount usually reflects the product price plus shipping and applicable taxes, and may appear slightly different from the shopping cart subtotal if discount codes, shipping upgrades, or tax adjustments were applied at checkout. In some cases, you might see separate or repeated amounts for back‑ordered items, split shipments, or if an authorization was captured after items shipped.
If you do not immediately recognize the charge, search your email for order confirmations or shipping notices from GrowAce or BikeBerry around the transaction date, and check any accounts you may have created on those sites. You can also contact customer support via GrowAce.com to inquire about the transaction, referencing the last four digits of your card and the exact charge amount and date. If Niche Webstores cannot locate the order or you suspect fraud, you should promptly contact your card issuer to dispute the charge or request a new card number.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Niche Webstores, Inc..
Why do I see a charge from “Niche Webstores” instead of GrowAce or BikeBerry on my card statement?
Niche Webstores, Inc. is the corporate entity behind several niche online shops, including GrowAce and BikeBerry. Even if you remember ordering from GrowAce.com or BikeBerry.com, the billing descriptor on your card may show as “NICHE WEBSTORES” or “NICHE WEBSTORES INC” because that is the legal merchant name tied to their payment processing account.
What types of purchases typically result in a Niche Webstores charge?
Most Niche Webstores charges come from online purchases of hydroponic and indoor grow equipment on GrowAce.com or bicycles, bike engines, and related parts on BikeBerry.com. The total amount generally includes products, shipping, and sales tax, and may also reflect add‑ons like extended warranties or upgraded shipping selected at checkout.
Does Niche Webstores offer subscriptions or recurring billing?
Niche Webstores primarily sells physical products through one‑time transactions. While they may occasionally run membership, financing, or protection‑plan style offers for certain items, recurring charges are not the norm. If you see multiple similar charges in different months, review your email and order history for repeat orders or installment payments, and contact their support if you believe the billing pattern is incorrect.
How can I verify what my Niche Webstores charge was for?
Start by searching your email for receipts or shipping confirmations from "GrowAce" or "BikeBerry" around the date of the charge, and check any customer accounts you created on those sites for recent orders. If you still cannot match the transaction, contact customer support through GrowAce.com, provide the transaction date and exact amount, and ask them to look up the order under your name and card details.
How do I request a refund or return from Niche Webstores?
To request a refund or initiate a return, go to GrowAce.com (or the specific store you ordered from), locate their Returns or Support page, and follow the instructions for submitting a return or warranty claim—typically including your order number, photos of any damage, and proof of purchase. They will advise whether your item qualifies under their stated return window and any restocking or shipping fees that may apply.
Why does my online banking show both a pending and a posted Niche Webstores charge?
When you place an order, Niche Webstores’ payment processor first places an authorization hold to verify funds. Once items ship and the order is finalized, the authorization is captured as a posted charge. Some banks briefly display both the pending authorization and the final charge; the pending amount should drop off automatically within a few days, leaving only the final transaction.
How can I contact Niche Webstores about a charge I don’t recognize?
The easiest route is to use the contact information on GrowAce.com, which lists support email and phone details for Niche Webstores, Inc. Provide your full name, contact information, the last four digits of your card, and the exact date and amount of the charge so they can search their order system. If they confirm there is no matching order, you should immediately report the charge to your card issuer as potentially fraudulent.
What if my Niche Webstores order never arrived but I was charged?
First, check the tracking information from your shipping confirmation email to see the latest scan and delivery status. If there is no movement or the package shows delivered but you did not receive it, contact customer support through the store you purchased from (e.g., GrowAce.com) with your order number and tracking details. They can investigate with the carrier, and depending on the findings and their policy, may offer a replacement shipment or refund; if you cannot resolve it with them, follow up with your card issuer about a potential dispute.