Norled

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Norled is a Norwegian ferry and express boat operator that runs passenger and vehicle services along the Norwegian coast. A charge labeled "M/S Njord Kiosk" likely refers to a purchase made at the onboard kiosk of the ferry M/S Njord, operated by Norled.

Stavanger, Norway
Owned by Owned by a consortium of funds managed by CapMan and CBRE Investment Management (majority ownership)

About Norled

Norled is one of Norway’s largest ferry and express boat companies, operating a wide range of car ferries and fast passenger vessels along the Norwegian coast. Its fleet includes the vessel M/S Njord, which serves specific coastal routes and offers onboard amenities such as a small kiosk or café where passengers can buy snacks, drinks, and other travel essentials. The company focuses on regional transport, connecting coastal communities and tourist destinations by sea.([norled.no](https://www.norled.no/en/nyttig-info/how-to-pay/?utm_source=openai))

A transaction with the descriptor "M/S NJORD KIOSK" on your Visa statement most likely represents a one‑time purchase made at the kiosk or café aboard the ferry M/S Njord, such as food, beverages, or small convenience items during your journey. In some cases, the ship name (M/S Njord) and an internal sales point ("Kiosk") appear in the billing descriptor rather than the better‑known company name Norled. If your card was used on a Norled ferry around the transaction date—especially on a route served by M/S Njord—this strongly supports that the charge is legitimate.([norled.no](https://www.norled.no/en/nyttig-info/how-to-pay/?utm_source=openai))

To verify or resolve questions about this charge, start by matching the date and amount with your travel on Norled ferries and any receipts from onboard purchases. Check whether other charges from the same trip appear near that date (such as tickets or parking near the terminal). If you still have concerns, you can contact Norled’s customer service via their official website, providing the exact transaction date, amount, and descriptor text so they can trace it in their systems. If you do not recognize the charge and cannot connect it to a ferry trip you or a family member took, contact your card issuer to dispute the transaction or request a card replacement in case of unauthorized use.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Norled.

  1. M/S NJORD KIOSK

Frequently Asked Questions

Why does my statement say "M/S NJORD KIOSK" instead of Norled?

Onboard purchases are often processed under the individual ship’s internal merchant ID, so your bank statement may show the vessel name (M/S Njord) and sales point ("Kiosk") rather than the corporate name Norled. This is normal for kiosk or café transactions made on the ferry.

What type of purchases show up as an "M/S NJORD KIOSK" charge?

These charges typically correspond to snacks, drinks, light meals, or small retail items bought at the kiosk or café on board the M/S Njord ferry during your trip.

Can an "M/S NJORD KIOSK" charge be a ticket or fare payment?

Most ticket or vehicle fare payments are processed under Norled’s main ticketing systems, but in some cases small upgrades or add‑ons may run through an onboard sales point. If the amount matches what you paid on board, it is likely related to kiosk or onboard sales rather than the main ferry fare.

How do I get a receipt for an M/S Njord kiosk purchase if I no longer have the printed slip?

If you need a receipt, contact Norled via the contact form or customer service information on norled.no and provide the transaction date, time (if known), amount, last four digits of your card, and the descriptor "M/S NJORD KIOSK" so they can try to locate and reissue documentation.

Could I see multiple small Norled or "M/S NJORD KIOSK" charges on the same day?

Yes. Each separate transaction at the onboard kiosk—such as multiple visits for coffee, snacks, or other items—will usually be authorized and posted as its own charge, which can result in several small amounts on the same date.

Does Norled place temporary authorization holds for kiosk purchases on M/S Njord?

Depending on your bank and card network, a small temporary authorization may appear when the card is first swiped, especially if it is opened as a bar or kiosk tab. This authorization typically falls off within a few days and is replaced by the final posted amount.

How can I dispute an M/S Njord kiosk charge I don’t recognize?

First, verify that no one else on your card account used the ferry kiosk around the transaction date. If no one recognizes the purchase, contact Norled with the transaction details for clarification. If it still appears unauthorized, report it to your card issuer, who can initiate a formal dispute and possibly replace your card.

Can I cancel or refund an M/S Njord kiosk transaction after my trip?

Onboard kiosk purchases are generally final once completed, but if you were charged incorrectly (for example, double‑charged or charged the wrong amount), you can reach out to Norled’s customer service with receipts or statement screenshots. They can review the transaction and, if appropriate, process a correction or refund.

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