Nostalgia Hotel

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Nostalgia Hotel is an independent boutique hotel in Singapore’s Tiong Bahru district, offering 48 heritage-inspired guest rooms, a rooftop outdoor pool, and modern amenities in a conserved historic neighborhood.

Singapore, Singapore
hotelnostalgia.com.sg

About Nostalgia Hotel

Nostalgia Hotel is an independent boutique hotel located in Singapore’s historic Tiong Bahru district. With 48 heritage-inspired guest rooms, it blends old-world charm with modern comforts such as complimentary Wi‑Fi, in-room safes, air conditioning, and flat-screen TVs. The property features a rooftop outdoor pool, on-site dining options, and easy access to nearby cafés, shops, and public transport, making it popular with both leisure and business travelers. As a small, design-focused hotel, it emphasizes personalized service and a neighborhood experience rather than large-chain standardization.

A charge from Nostalgia Hotel may appear on your bank or card statement when you book a room directly via their website (hotelnostalgia.com.sg), by phone, email, or through an online travel agency such as Booking.com, Agoda, or Expedia. Charges can relate to room nights, taxes and service charges, advance purchase or non-refundable rates, late cancellation or no-show fees, as well as on-property spending like breakfast, restaurant or bar tabs, minibar items, laundry, and transport arrangements. You may also see pre-authorization holds taken at check-in to secure incidentals, which can look like an extra or duplicate charge until your bank releases the hold.

If you’re unsure about a Nostalgia Hotel charge, start by checking your booking confirmation email, travel apps, or OTA account for matching dates and amounts. Compare the transaction date with your stay dates (including early morning check-outs and time zone differences), and review any extra services you used during your stay. For clarification or billing corrections, you can contact the hotel directly via the details on hotelnostalgia.com.sg—have your reservation number, guest name, and the last four digits of the card ready. If a pre-authorization has not dropped off after your bank’s usual hold period, contact both your card issuer and the hotel; in most cases, billing issues can be resolved by emailing a copy of your statement and your folio or receipt.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Nostalgia Hotel.

  1. NOSTALGIA HOTEL SINGAP +18777391545 USA

Frequently Asked Questions

Why was I charged by Nostalgia Hotel before my actual check-in date?

Nostalgia Hotel may charge your card before arrival if you booked a prepaid or non-refundable rate, or if your online travel agency requires advance payment. For flexible rates, the hotel may place a pre-authorization hold a few days before arrival to verify your card and guarantee the booking. This can appear as a pending or posted transaction depending on your bank’s policies. Check your confirmation email for the rate type and payment terms attached to your booking.

What are typical room rates and common charge amounts from Nostalgia Hotel?

Room rates at Nostalgia Hotel vary by season, room type, and booking channel, but many guests see nightly charges roughly in the range of SGD 150–300 before taxes and fees. Your final bill can include 10% service charge and prevailing GST, plus optional add-ons like breakfast, food and beverage, or late check-out. If you booked through an OTA, the amount may reflect a package or promotion rather than the base room rate. Always refer to your confirmation or final folio for a line-by-line breakdown of the total amount charged.

Why do I see two charges or a higher amount than my room rate from Nostalgia Hotel?

You may see what looks like a duplicate charge because one transaction is a pre-authorization hold for a security deposit or incidentals, and the other is the actual room charge. The hotel typically takes a hold at check-in, which your bank should release after check-out once the final payment is processed. In some cases, currency conversion, taxes, and service fees can also make the final total higher than the base room rate shown when you booked. If both amounts remain posted after your bank’s normal hold-release period, contact Nostalgia Hotel with your booking details to request a review.

How can I cancel or modify my Nostalgia Hotel reservation and stop future charges?

To cancel or change your reservation, use the same channel you used to book: either your online travel agency account or the booking section at hotelnostalgia.com.sg, or contact the hotel directly by phone or email. Flexible rates often allow cancellation up to a specific time before arrival (for example, 24–72 hours), while non-refundable or advance purchase rates typically cannot be cancelled without full charge. If you booked a non-refundable rate, the hotel may not be able to waive charges, but it’s still worth contacting them to see if date changes or credits are possible. Always verify the cancellation policy on your confirmation to understand if further charges may apply.

How do I request a copy of my invoice or dispute a Nostalgia Hotel charge?

If you need an invoice or believe you were billed incorrectly, email Nostalgia Hotel using the contact information on hotelnostalgia.com.sg and include your full name, stay dates, reservation number, and a screenshot of the charge from your bank statement. The hotel can usually email you a detailed folio showing nightly rates, taxes, and any incidental charges. If there is an error, they can process a partial or full refund back to the original card, subject to their policies. Keep in mind that banks can take several business days to reflect a reversed or adjusted charge on your account.

Why is there a small or pending Nostalgia Hotel charge even though I didn’t stay there?

A small or pending charge may come from a card verification or pre-authorization when you entered your card details to guarantee a booking, even if you later changed plans. If you cancelled outside the free-cancellation window or did not show up, the hotel may apply a no-show or late cancellation fee equal to one or more nights’ stay as specified in your booking terms. If you believe you cancelled in time, provide the cancellation confirmation from your OTA or the hotel so they can verify and, if appropriate, reverse the charge. You should also confirm with your bank whether a transaction is still a temporary hold or has fully posted.

How can I contact Nostalgia Hotel about a charge on my statement?

You can reach Nostalgia Hotel through the contact details listed on their official website, hotelnostalgia.com.sg, typically via phone and a dedicated reservations or front-desk email address. When you contact them, provide your name, stay dates, reservation or confirmation number (if known), and the exact amount and date of the charge. This information helps the hotel quickly locate your booking in their system and explain or correct the transaction. If your booking was made through an OTA, you may also need to message the property via the OTA’s messaging system for faster verification.

Can Nostalgia Hotel refund minibar, restaurant, or other incidental charges I don’t recognize?

Incidental charges such as minibar, restaurant, bar, or laundry services are posted to your room and then settled to your card at check-out. If you don’t recognize specific items, request a detailed folio from the hotel and review the dates and times of the charges. If there’s a mistake—for example, items posted to the wrong room or duplicated—the hotel can usually adjust the bill and process a refund to your original payment method. Refund timing depends on your bank, but it often takes 3–10 business days to appear back in your account.

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