O.P.C. Orthotic & Prosthetic Centre

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O.P.C. Orthotic & Prosthetic Centre is an orthotics and prosthetics clinic in Port Melbourne that provides custom orthotic and prosthetic devices and related clinical services to patients.

Port Melbourne, Victoria, Australia
opchealth.com.au

About O.P.C. Orthotic & Prosthetic Centre

O.P.C. Orthotic & Prosthetic Centre is a specialist healthcare clinic based in Port Melbourne, Victoria, providing custom orthotic and prosthetic solutions for adults and children. Their clinicians assess, design, fit, and maintain devices such as prosthetic limbs, custom foot orthotics, braces, splints, and other supportive equipment to improve mobility and function. They work with patients following injury, surgery, or amputation, as well as people with neurological, musculoskeletal, and congenital conditions, and collaborate closely with referring doctors, physiotherapists, and hospitals across Victoria.

A charge from O.P.C. Orthotic & Prosthetic Centre may appear on your bank or card statement in connection with clinical consultations, measurements, casting, or fitting appointments, as well as the manufacture, supply, or adjustment of an orthotic or prosthetic device. You might also see charges for follow-up reviews, repairs, replacement components, or consumables (such as liners, socks, straps, or padding). Depending on how your care is funded, the payment could represent a patient gap fee after Medicare, private health insurance, TAC/WorkSafe, NDIS, or other funding contributions, or a full private payment if no external funding applies. Some patients may see multiple charges over time if devices are delivered in stages or if periodic adjustments are needed.

If you’re unsure about a charge from O.P.C. Orthotic & Prosthetic Centre, first check any recent appointment reminders, invoices, quotes, or treatment plans they’ve provided, as these usually list item descriptions and fees. Compare the transaction date and amount on your bank statement with your appointment dates and any receipts emailed or given to you at the clinic. If you still have questions, contact them directly through the details on their website (opchealth.com.au) or your invoice to confirm the service, request a copy of your account, or clarify funding and gap fees. For billing issues such as duplicate payments, overcharges, or incorrect patient details, they can usually review your record, reissue invoices, adjust charges if appropriate, or advise you on next steps with your insurer or funding body.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to O.P.C. Orthotic & Prosthetic Centre.

  1. ORTHOTIC & PROSTHETIC\151 TURNER STREET\

Frequently Asked Questions

Why do I see a charge from O.P.C. Orthotic & Prosthetic Centre on my bank statement?

This charge is usually related to an appointment or device supplied by O.P.C. Orthotic & Prosthetic Centre, such as a prosthetic limb, custom orthotics, braces, or follow‑up adjustments and repairs. It may reflect either the full cost of the service or a patient gap fee after contributions from Medicare, private health insurance, TAC/WorkSafe, NDIS, or another funding body. Check your recent visit dates, quotes, and invoices to match the amount to a specific service or device.

What amounts does O.P.C. Orthotic & Prosthetic Centre commonly charge?

Amounts vary depending on whether the charge is for a consultation, fitting appointment, or a custom device. Smaller transactions are often for reviews, adjustments, or consumables, while higher‑value charges usually relate to new prosthetic limbs, custom braces, or complex orthotic devices that have been quoted in advance. Your original quote or treatment plan should outline expected fees and any gap payment; if the amount differs significantly, contact the clinic to confirm what was billed.

Why did I get more than one charge from O.P.C. Orthotic & Prosthetic Centre in the same month?

Multiple charges in a short period can occur if your treatment involves several stages—such as an initial assessment, casting or scanning, fitting, and follow‑up adjustments—each billed separately. You might also see separate payments for the main device and for accessories or replacement components. In some cases, part of the cost is billed when the device is ordered and the balance when it is delivered. Reviewing your itemised invoices will show how these charges are broken down.

How can I query, correct, or get a copy of my O.P.C. Orthotic & Prosthetic Centre invoice?

If you need to clarify a charge or obtain an itemised invoice, contact the clinic using the phone number or email address listed on your receipt or on opchealth.com.au. Provide your full name, date of birth, and the transaction date and amount so they can locate your record. They can resend invoices, explain which services or devices were billed, and correct details such as funding information or patient identifiers if something is wrong.

How do funding and gap payments work for orthotic and prosthetic services at O.P.C. Orthotic & Prosthetic Centre?

Depending on your eligibility, part or all of your devices and appointments may be covered by schemes such as Medicare, private health insurance, TAC/WorkSafe, NDIS, or other third‑party funders. Often, the funder pays an agreed portion directly to the provider and you are responsible for any remaining gap, which is what you may see as a charge on your bank statement. O.P.C. Orthotic & Prosthetic Centre usually discusses funding options and provides quotes before treatment, so you can confirm in advance what you’ll be paying out‑of‑pocket.

Can I get a refund or adjustment if I think I was overcharged by O.P.C. Orthotic & Prosthetic Centre?

If you believe you’ve been charged incorrectly—for example, a duplicate payment, an amount different from your quote, or a service that wasn’t provided—contact the clinic directly as soon as possible. They can review your clinical and billing records, cross‑check payments received from insurers or funders, and issue a correction, credit, or refund if an error has occurred. Keep your bank statement, receipts, and any written quotes handy to speed up the review.

How do I cancel or change a planned orthotic or prosthetic order and what happens to my payment?

Because devices are custom‑made, O.P.C. Orthotic & Prosthetic Centre may have specific policies about changing or cancelling an order once manufacturing has started. In some cases, a deposit or part of the fee may be non‑refundable to cover work already completed, while other components may be refundable if production hasn’t begun. If you need to postpone, change, or cancel your device, contact the clinic promptly so they can explain your options, any applicable fees, and how your payment will be handled.

Why is there a pending or ‘processing’ charge from O.P.C. Orthotic & Prosthetic Centre on my card?

A pending charge usually means your bank or card issuer is holding funds for a payment you’ve just authorised, such as at the reception desk after an appointment or when paying an invoice online. This can appear as an authorisation hold before it settles into a final transaction, typically within a few business days. If a pending amount does not drop off or convert to a final charge, or if you see it twice, contact both your bank and the clinic to check the status of the payment.

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