O Positiv

Healthcare88% confidence

O Positiv is a women’s health and wellness brand that sells dietary supplements, vitamins, and related products, often sold on a subscription basis.

Los Angeles, CA
opositiv.com

About O Positiv

O Positiv is a women’s health and wellness company known for its line of dietary supplements, vitamins, and functional products targeting issues such as menstrual health, hormonal balance, digestion, and general wellness. The brand is best known for products like FLO PMS gummies and other condition-specific supplements, marketed primarily to women and sold online through its own website and ecommerce platforms. Their products are typically purchased as one‑time orders or ongoing subscription plans.

A charge with a descriptor like “SP O POSITIV O-POSITIV.MYS” usually indicates a purchase made from O Positiv’s online store, often processed through Shopify (the “SP” prefix) or a related ecommerce payment gateway. This may be a recurring subscription renewal for supplement shipments or a one‑time order of vitamins or wellness products. The charge could be in a foreign currency or processed through an international entity, which sometimes explains additional abbreviations (such as “MYS” for a processor location) in the descriptor.

If you’re unsure about this charge, start by checking your email for receipts from O Positiv around the transaction date and log into your O Positiv account to review active subscriptions and order history. You can manage or cancel subscriptions from your account portal on their website, or contact their customer support via the help or contact page for billing questions or refunds. If you do not recognize the charge and find no matching orders in any of your email addresses, contact your card issuer to dispute the transaction and monitor for any additional unauthorized activity.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to O Positiv.

  1. SP O POSITIV O-POSITIV.MYS CA 012582

Frequently Asked Questions

Why do I see a charge from “SP O POSITIV” or “O-POSITIV.MYS” on my card statement?

This descriptor typically refers to an online purchase from O Positiv, processed through Shopify or a similar ecommerce payment processor. It can represent either a one‑time order of supplements or an automatic renewal of a subscription plan.

Is the O Positiv charge a recurring subscription?

Many O Positiv customers sign up for auto‑ship subscriptions of their supplements, which renew automatically every few weeks or months. If you see the same amount charged at regular intervals, it is likely a subscription renewal; you can confirm this by logging into your O Positiv account and checking your subscription settings.

How can I cancel my O Positiv supplement subscription to stop future charges?

Log into your account at opositiv.com, go to your account or subscription settings, and select the option to manage, pause, or cancel your subscription. Make sure to complete the cancellation steps before your next renewal date, as orders already processed may still ship and be billed.

How do I request a refund or modification for an O Positiv order that was just charged?

Visit opositiv.com and go to the help or contact page to reach customer support, typically by email or contact form. Provide your order number, the email address used at checkout, and details of the issue (such as an unwanted renewal or incorrect product) to ask about refund or exchange options, which may depend on whether the order has shipped.

Why is my O Positiv charge amount slightly different from what I expected?

Variations in the amount can be due to taxes, shipping fees, discounts, currency conversion (if processed via an international entity like “MYS”), or changes in subscription pricing. Review your order confirmation email or your account’s order history to see the itemized breakdown for that purchase.

Can O Positiv place temporary or pending charges on my card?

In some cases, a small temporary authorization or a pending charge may appear when you update your payment method or when an order is being processed. These authorizations usually fall off automatically within a few business days if the transaction is not completed.

How can I verify which O Positiv products I was billed for?

Check your email inbox (including spam/junk folders) for an order confirmation from O Positiv around the date of the charge, or log into your opositiv.com account to view your order history. There you’ll see the specific products, quantities, and prices that correspond to the transaction.

What should I do if I don’t recognize an O Positiv charge at all?

First, confirm that no one in your household placed an order using your card and check all email addresses you use for any O Positiv receipts. If you still don’t recognize the charge and find no account or order, contact O Positiv support with the transaction details; if they cannot locate a matching order, report the charge to your bank or card issuer as potentially unauthorized.

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