Oasis Smiles

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Oasis Smiles is a dental practice in San Diego, California, providing family, cosmetic, and implant dentistry services.

San Diego, California, United States
Owned by Symphony Dental Group Inc.

About Oasis Smiles

Oasis Smiles is a privately owned dental practice based in San Diego, California, offering a full range of general, cosmetic, and family dentistry services. The clinic focuses on preventative care, restorative treatments, and cosmetic procedures such as teeth whitening, veneers, crowns, implants, and gum care for patients of all ages. The practice operates under Symphony Dental Group Inc. and is led by Dr. Sasha Bhor, DDS, emphasizing a comfortable, patient-centered environment and modern dental techniques.

A charge or deposit with the descriptor including “OASIS SMILES” may relate to dental services rendered at this practice, such as routine exams and cleanings, fillings, crowns, implants, or cosmetic treatments. Depending on how your bank formats descriptors, it could appear as a payment you made at the office, an insurance reimbursement routed through the practice, or a payroll/expense reimbursement deposit if you are employed by or contract with them. Some banks show deposits and credits with similar “MERCHANT” formatting to card charges, so even a refund or adjustment from the office could appear under this name.

If you have questions about this transaction, first compare the date and amount with any recent or past appointments, treatment plans, or payment receipts from Oasis Smiles. You can typically find receipts in your email, printed invoices from visits, or statements from your dental insurance if they were involved. For clarification or billing disputes, contact the office directly using the phone number or contact form on their official website, and have your treatment date, patient name, and the exact transaction amount ready. If the office confirms they did not initiate the transaction, contact your bank’s fraud department to investigate and, if necessary, dispute the charge or deposit.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Oasis Smiles.

  1. MERCHANT BNKCD DES:DEPOSIT ID:266543088881 INDN:OASIS SMILES CO

Frequently Asked Questions

Why do I see a transaction or deposit labeled “OASIS SMILES” on my bank statement?

This descriptor typically refers to Oasis Smiles, a dental practice in San Diego, CA. It may represent payment for dental services (such as exams, cleanings, fillings, or cosmetic work), a refund or adjustment from a previous visit, an insurance-related reimbursement routed via the practice, or a payroll/expense reimbursement if you work with the office. Match the date and amount against recent dental visits, explanation-of-benefits (EOB) forms, or payroll records.

What kinds of amounts are commonly charged or credited by Oasis Smiles?

Common patient charges from Oasis Smiles can range from modest copays for preventive visits to larger amounts for crowns, implants, or multi-visit treatment plans. Deposits or refunds may appear as round amounts corresponding to overpayment corrections, insurance adjustments, or payment plan reconciliations. If the amount doesn’t align with any treatment you recall, contact the office’s billing department for an itemized explanation.

How can I verify that a charge from Oasis Smiles is legitimate?

Check your appointment history, treatment plan, and any emailed or printed receipts from Oasis Smiles and compare them with the transaction date and amount. You can also log in to your dental insurance portal to see what procedures were billed by Oasis Smiles and what your responsibility should be. If you still have questions, call the office using the contact information on oasissmiles.com and ask their billing staff to confirm the transaction details.

How do I request a refund or billing correction from Oasis Smiles?

Contact the Oasis Smiles billing office directly—preferably by phone first, followed by email if needed—and provide your full name, date of service, patient ID (if available), and a copy or screenshot of the bank transaction. Explain why you believe the amount is incorrect. The office can review your ledger, check insurance postings, and, if warranted, issue a refund or corrected charge. Processing times for refunds depend on your bank and card network and may take several business days to appear.

Can Oasis Smiles place temporary holds or pre-authorizations on my card?

In some cases, dental offices may pre-authorize an estimated amount on your card before treatment, especially for larger procedures or when insurance estimates are pending. This can show as a pending transaction from Oasis Smiles that later adjusts to the final billed amount or disappears if not captured. If you see a pending charge that does not finalize or that changes, it is likely a pre-authorization rather than a duplicate bill.

How do I contact Oasis Smiles about a charge or deposit on my account?

Use the phone number and contact details listed on their official website, oasissmiles.com, to reach the San Diego office. Ask to speak with the billing or financial coordinator, and have your appointment dates, insurance information, and transaction details ready. Avoid using phone numbers found on random search results or unfamiliar emails—always confirm you are using the contact information from the official site or from your printed visit paperwork.

What should I do if Oasis Smiles cannot find any record of the transaction?

If the office confirms that they do not have a corresponding patient ledger entry or payment record, share a redacted bank statement excerpt so they can double-check. If they still cannot match it, contact your bank or card issuer to report the transaction as potentially erroneous or fraudulent. Your bank can investigate, place a dispute if appropriate, and may issue a provisional credit while the investigation proceeds.

Could a family member’s visit to Oasis Smiles explain this charge?

Yes. If multiple family members are treated at Oasis Smiles under the same guarantor or account, a charge may correspond to a spouse’s or child’s appointment rather than your own. Review recent visits by anyone on your dental plan and ask Oasis Smiles’ billing office for a family account statement showing which patient and services are associated with the amount in question.

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