About OMBE Surf
OMBE Surf is an Australian surf coaching company based on the Gold Coast, Queensland, that specializes in technique, style, and surf-specific fitness for all levels of surfers. They offer structured online training programs, a guided mobile app experience, and in-person coaching sessions at their Surf Lab facility. Their coaching method focuses on mechanics, body movement, and efficiency in the water, with programs for beginners learning fundamentals through to experienced surfers looking to refine style, turns, and advanced maneuvers.
A charge from OMBE Surf may appear on your bank statement if you’ve signed up for one of their online coaching memberships, purchased a standalone course, paid for Surf Lab coaching or workshop sessions, or upgraded within the mobile app. Charges can be for recurring subscription plans (typically billed monthly or annually), one-time program purchases, or surf camp/clinic bookings. You might also see a temporary authorization hold when adding or updating a card, starting a trial that rolls into a paid plan if not cancelled, or reactivating a lapsed membership.
If you don’t immediately recognize an OMBE Surf charge, start by checking your email for receipts from ombe.co and logging into your account via their website or app to review your active memberships and past purchases. Look at your bank statement for the exact descriptor (often including “OMBE” or “OMBE Surf”) and match the date and amount to any recent program sign-ups or Surf Lab bookings. For billing questions, changes to your plan, or refund requests, contact their support team through the help/contact section at ombe.co or via the support option in the app, providing your full name, email used at sign-up, and a screenshot of the charge so they can quickly investigate and resolve the issue.