OMBE Surf

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OMBE Surf is an Australian surf coaching company that offers online training programs, a mobile app, and in-person coaching at its Surf Lab facility to help surfers improve technique, fitness, and style at all levels.

Gold Coast, Queensland, Australia

About OMBE Surf

OMBE Surf is an Australian surf coaching company based on the Gold Coast, Queensland, that specializes in technique, style, and surf-specific fitness for all levels of surfers. They offer structured online training programs, a guided mobile app experience, and in-person coaching sessions at their Surf Lab facility. Their coaching method focuses on mechanics, body movement, and efficiency in the water, with programs for beginners learning fundamentals through to experienced surfers looking to refine style, turns, and advanced maneuvers.

A charge from OMBE Surf may appear on your bank statement if you’ve signed up for one of their online coaching memberships, purchased a standalone course, paid for Surf Lab coaching or workshop sessions, or upgraded within the mobile app. Charges can be for recurring subscription plans (typically billed monthly or annually), one-time program purchases, or surf camp/clinic bookings. You might also see a temporary authorization hold when adding or updating a card, starting a trial that rolls into a paid plan if not cancelled, or reactivating a lapsed membership.

If you don’t immediately recognize an OMBE Surf charge, start by checking your email for receipts from ombe.co and logging into your account via their website or app to review your active memberships and past purchases. Look at your bank statement for the exact descriptor (often including “OMBE” or “OMBE Surf”) and match the date and amount to any recent program sign-ups or Surf Lab bookings. For billing questions, changes to your plan, or refund requests, contact their support team through the help/contact section at ombe.co or via the support option in the app, providing your full name, email used at sign-up, and a screenshot of the charge so they can quickly investigate and resolve the issue.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to OMBE Surf.

  1. OMBE SURF +61435469911 AUS

Frequently Asked Questions

What types of OMBE Surf charges commonly appear on bank statements?

Most OMBE Surf charges are for online coaching memberships (monthly or annual), one-off course purchases, or Surf Lab in-person coaching sessions. You may also see charges for workshops, surf camps, or upgrades within the mobile app. The statement descriptor will usually contain “OMBE” or “OMBE Surf” and may be processed in Australian dollars (AUD), depending on your location and bank.

How does OMBE Surf’s subscription billing work?

OMBE Surf typically offers recurring memberships that renew automatically at the end of each billing period (monthly or annually) until you cancel. Your card will be charged on the same date each cycle, based on the day you first subscribed. Current prices and inclusions for each tier are listed on ombe.co under their pricing or membership section, and any changes to pricing are normally communicated in advance by email.

Why was I charged by OMBE Surf after a trial or special offer?

If you signed up for a free trial or discounted introductory period, it usually converts into a standard paid membership at the end of the trial unless you cancel beforehand. The renewal date and upcoming amount are typically shown in your account settings or in your confirmation emails. If you forgot to cancel in time, you can contact OMBE Surf support as soon as possible to discuss options based on their current refund and cancellation policy.

How do I cancel or pause my OMBE Surf membership so I stop getting charged?

To cancel, log into your account on ombe.co (or through the app if it links to billing), go to your account or billing/subscriptions section, and select the option to cancel or manage your plan. Cancellation usually stops future renewals but keeps your access active until the end of the current paid period. If you subscribed through a third party (such as the Apple App Store or Google Play), you’ll need to manage and cancel the subscription directly through that store’s subscription settings.

How can I request a refund or dispute an OMBE Surf charge I don’t recognize?

First, verify that no one in your household or family created an account or purchased a program using your card. If you still don’t recognize the charge or believe it was made in error, contact OMBE Surf support via the contact form or help section at ombe.co, including your name, the email used for any OMBE accounts, the last four digits of the card, and a screenshot of the transaction. Refunds are handled on a case-by-case basis according to their current refund policy, and they may not offer refunds for partially used subscription periods but can usually prevent further renewals.

Why do I see a small or duplicate OMBE Surf charge, or a pending amount that later disappears?

OMBE Surf or their payment processor may place a small temporary authorization hold when you first add or update a card, verify your payment method, or start a trial. These holds might appear as low-value or $0–$1 equivalent charges and should automatically drop off or be reversed within a few business days. If a pending amount posts twice or does not clear, contact your bank and then reach out to OMBE Surf support with the transaction details so they can investigate.

What are typical price ranges for OMBE Surf programs and memberships?

OMBE Surf generally offers tiered pricing, with monthly memberships usually in a moderate subscription range and discounted rates available for annual plans. They also sell standalone courses and Surf Lab sessions or workshops at one-time prices, which vary depending on duration and format. For the most accurate and current pricing, including any regional variations or promotions, check the pricing or programs section on ombe.co or within the app.

How can I check which OMBE Surf account is linked to my card and get a copy of my receipt?

If you’re unsure which account is being billed, search your email inbox (including spam/junk) for “OMBE Surf” or “ombe.co” to find welcome messages or receipts. You can also go to ombe.co and use the login or password reset option with your possible email addresses to locate the right account. Once logged in, visit your account or billing/history section to see invoices and download receipts; if you still can’t find them, contact support and provide the transaction date, amount, and last four digits of your card so they can locate and email your receipt.

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