Omna is a subscription-based mental health and self-care app that uses AI-guided conversations, mood tracking, and evidence-informed exercises to support users’ emotional well-being.
Omna is a digital mental health and well-being application that offers AI-guided conversations, mood tracking, journaling-style reflections, and structured programs based on psychological frameworks such as CBT, ACT, and mindfulness. Available on major app stores and via its website, Omna positions itself as a private, always-on companion to help users process emotions, manage stress, and build healthier habits over time.([apps.apple.com](https://apps.apple.com/us/app/omna-mental-health/id6748689222?utm_source=openai))
A charge from “OMNA.ME” or “Omna” on a bank or card statement is typically associated with a subscription purchase or renewal for access to Omna’s premium content and AI companion features. Users may first encounter the app via online ads or mobile app stores, complete an onboarding quiz, and then select a paid plan after a trial or introductory period. Charges can be recurring (monthly, multi-week, or annual), and some users report seeing higher-priced renewals if they selected longer-term or premium tiers.([apps.apple.com](https://apps.apple.com/us/app/omna-mental-health/id6748689222?utm_source=openai))
If you’re unsure about a charge, start by checking the email accounts you commonly use for app sign-ups for any Omna welcome emails, invoices, or subscription confirmations, and review your app store subscriptions or your Omna account if you registered directly on omna.me. You can also contact Omna’s support team at support@omna.me or through the in-app support section, providing the last four digits of your card, billing date, and amount so they can locate your account. If you cannot match the charge to any account or the app’s support cannot resolve your concern, you may wish to dispute the transaction with your card issuer, especially if you suspect unauthorized enrollment or continued billing after cancellation.([play.google.com](https://play.google.com/store/apps/details?hl=en_CA&id=me.app.omna))
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Omna.
Why do I see a charge from OMNA.ME or Omna on my card statement?
A charge labeled OMNA.ME, OMNA, or similar is most likely for a subscription to the Omna mental health app, which offers AI-guided support, mood tracking, and self-care programs. The charge usually reflects either the initial subscription purchase or an automatic renewal for one of their paid plans.([play.google.com](https://play.google.com/store/apps/details?hl=en_CA&id=me.app.omna))
What types of subscription plans does Omna offer and how much do they typically cost?
Omna offers several subscription options (for example, multi-week, monthly, and sometimes longer-term plans) unlocked after an initial onboarding or trial period. Pricing can vary by region, device platform, and promotional offer, and user reviews mention charges in the tens of dollars per billing period; to see your exact plan and current price, check your app store subscription page or your account/billing section on omna.me.([apps.apple.com](https://apps.apple.com/us/app/omna-mental-health/id6748689222?utm_source=openai))
How do I cancel my Omna subscription to stop future charges?
If you subscribed through the Apple App Store or Google Play, you must cancel through your phone’s subscription settings (e.g., Settings ➝ Subscriptions on iOS or Play Store ➝ Payments & subscriptions ➝ Subscriptions on Android). If you signed up directly on omna.me with a card, log into your Omna account via the website or app, go to your profile or billing section, and select the option to cancel; you’ll typically retain access until the end of the current paid period.([apps.apple.com](https://apps.apple.com/us/app/omna-mental-health/id6748689222?utm_source=openai))
I cancelled Omna but was still charged—what should I do?
First, confirm where you originally subscribed: if it was through Apple or Google Play, ensure the subscription is shown as cancelled there and note the stated renewal date. Take screenshots of your cancellation status and any receipts, then contact Omna support at support@omna.me with your email, approximate signup date, and billing details. They can verify whether the charge falls within their refund policy; if you still disagree with the outcome, you can escalate through your app store’s refund process or your card issuer.([apps.apple.com](https://apps.apple.com/us/app/omna-mental-health/id6748689222?utm_source=openai))
Does Omna place small authorization holds or multiple pending charges?
Like many subscription services, Omna’s payments are processed via app stores or payment gateways that may place temporary authorization holds when you add or update a card or start a trial. These may appear as small or duplicate pending amounts but should fall off automatically and not post as finalized charges; if a hold settles unexpectedly, contact support@omna.me with a screenshot of the transaction.([play.google.com](https://play.google.com/store/apps/details?hl=en_CA&id=me.app.omna&utm_source=openai))
How can I verify which email or account is associated with my Omna charge?
Because Omna can be linked to different emails or app-store IDs, try searching all your active and older email addresses for terms like “Omna” or “omna.me” to locate welcome messages or receipts. If you still can’t find the account, contact Omna support and provide the exact charge amount, date, and card last four digits so they can search their billing system and confirm which profile is tied to that payment.([trustpilot.com](https://www.trustpilot.com/review/omna.me?utm_source=openai))
How do I request a refund for an Omna subscription charge?
Refunds depend on how you paid and the policies of the platform. If you subscribed via Apple’s App Store or Google Play, you generally must request a refund through those stores’ official refund tools. If you paid directly on omna.me, contact Omna at support@omna.me with details of the charge and your reason for requesting a refund; they review cases individually and may approve or deny refunds based on their terms.([apps.apple.com](https://apps.apple.com/us/app/omna-mental-health/id6748689222?utm_source=openai))
How can I contact Omna about suspicious or unauthorized charges?
You can reach Omna by emailing support@omna.me or using the in-app support/contact section if you have access to the app. Include your full name, the email(s) you might have used to sign up, billing date, amount, and the last four digits of the card so the support team can quickly locate your subscription, investigate possible unauthorized use, and stop any future billing if needed.([play.google.com](https://play.google.com/store/apps/details?hl=en_CA&id=me.app.omna))