About OrbTickets
OrbTickets is an online travel agency based in Florida that sells airline tickets and other travel services such as hotel stays and rental cars. Operating through its website, orbtickets.com, the company positions itself as an intermediary between travelers and airlines or other travel providers, handling booking, itinerary changes, and cancellations for a fee. Public listings and its own terms describe it as an airline ticket agency and independent travel service, not an airline itself.
A charge from “ORB TICKETS” or “OrbTickets” on a card statement typically relates to purchasing or modifying travel arrangements, such as booking airline tickets, reserving a hotel, or arranging a rental car through their agents or website. Their terms note that they charge separate pre‑ticketing and post‑ticketing service fees on a per‑passenger or per‑booking basis, so customers may see more than one line item: one from the airline or travel provider and one from OrbTickets for its service fee. Some users may also see pending authorizations when a booking is being confirmed or changed, which can later settle or drop off depending on whether the transaction was completed.
If you’re unsure about an OrbTickets charge, start by searching your email (including spam) for confirmations from orbtickets.com, checking any recent flight, hotel, or car rental plans to match dates and amounts. Their customer service can be reached using the contact information on orbtickets.com to request receipts, clarify what was booked, or dispute unexpected fees. Because the company has a history of complaints and confusion around pricing and service charges, it’s especially important to review their terms and conditions, verify the fare rules, and, if necessary, contact your card issuer promptly if you suspect unauthorized activity or misrepresentation of costs.