Question 1

Why do I see a recurring charge from Oryan Health on my card statement?

Accepted Answer

Oryan Health runs on a subscription model that sends you a fresh 30‑day supply of your selected product every 30 days with automatic billing to your saved payment method. If you opted into a subscription on the product page or at checkout, you’ll be charged automatically each billing cycle until you modify or cancel your plan.([oryanhealth.com](https://oryanhealth.com/pages/subscription-policy))

Question 2

Why was my first Oryan Health order larger or cheaper than subsequent subscription charges?

Accepted Answer

Oryan Health often promotes bundles such as Buy 1 Get 1 Free or similar deals. According to its subscription policy, promotional bonus items only apply to the first shipment; subsequent auto-refill shipments include just the standard quantity you purchased and are billed at the regular subscription price without free extras.([oryanhealth.com](https://oryanhealth.com/pages/subscription-policy))

Question 3

How can I cancel or pause my Oryan Health subscription to stop future charges?

Accepted Answer

You can modify or cancel your subscription at any time through your account dashboard using the "Manage Subscription" link on the Oryan Health site, or by contacting their support team. Be sure to make changes before your next billing date—once an order has been processed or shipped, it generally cannot be cancelled or refunded.([oryanhealth.com](https://oryanhealth.com/pages/subscription-policy))

Question 4

How do I request a refund or return for an Oryan Health purchase?

Accepted Answer

Oryan Health handles returns and refunds according to the policies published on its website under Refund Policy. In practice, you’ll need to contact their support team—typically via email at contact@tryoryan.com—with your order number, the email used at checkout, and a description of the issue. Note that orders already processed or shipped may not be eligible for cancellation or refund.([oryanhealth.com](https://oryanhealth.com/policies/privacy-policy))

Question 5

What are common transaction amounts for Oryan Health charges?

Accepted Answer

While exact pricing can change with promotions, most Oryan Health charges correspond to a 30‑day supply of mullein lung gummies, sometimes discounted in bundles or introductory offers. If you see a charge that matches the price of a single bag or a multi-bag bundle around the time you ordered, it is likely tied to your subscription renewal or initial purchase. You can confirm the exact amount in your email receipt or by logging into your account on oryanhealth.com.([oryanhealth.com](https://oryanhealth.com/))

Question 6

Why does my statement show ‘SP ORYAN HEALTH’ instead of just Oryan Health?

Accepted Answer

The ‘SP’ prefix indicates that the payment was processed via Shopify Payments, the ecommerce platform Oryan Health uses for its online store. The actual merchant is Oryan Health, and the descriptor may also include a UK phone number and ‘GBR’ because the business operates under UK law and processes payments through a UK or international acquiring bank.([oryanhealth.com](https://oryanhealth.com/policies/privacy-policy))

Question 7

How can I confirm which Oryan Health order a charge relates to?

Accepted Answer

Search your email inbox (including spam and promotions folders) for messages from Oryan Health, ‘tryoryan.com,’ or order confirmations sent around the charge date. Each email should list the products, subscription status, and total billed. You can also log into your account on oryanhealth.com and review your order history and subscription schedule to match specific charges to shipments.([oryanhealth.com](https://oryanhealth.com/policies/privacy-policy))

Question 8

Who do I contact if I don’t recognize an Oryan Health charge?

Accepted Answer

If you don’t recognize the charge, first check whether a family member or someone with access to your card may have placed an order. If it still appears unauthorized, email Oryan Health at contact@tryoryan.com with the transaction date, amount, and the last four digits of the card used so they can look up the payment. If you get no response or still suspect fraud, contact your bank or card issuer to dispute the charge and request a new card if necessary.([oryanhealth.com](https://oryanhealth.com/policies/privacy-policy))

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