Palisades Tahoe

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Palisades Tahoe is a major four-season mountain resort in the Lake Tahoe region of California, offering skiing, snowboarding, lodging, dining, and outdoor activities.

Olympic Valley, California, United States
Owned by Alterra Mountain Company

About Palisades Tahoe

Palisades Tahoe is a large, year-round mountain resort located in Olympic Valley near Lake Tahoe, California. Formerly known as Squaw Valley Alpine Meadows, the resort is known for its extensive ski and snowboard terrain, scenic gondolas and lifts, lodging, restaurants, and a variety of winter and summer outdoor activities. It caters to day visitors and destination travelers with hotel-style accommodations, vacation rentals, equipment rentals, ski school, and guided experiences.

A charge from Palisades Tahoe on your card statement typically relates to purchases such as lift tickets, season passes, ski or snowboard rentals, lessons, lodging, parking, dining, retail items, or activity bookings (e.g., tubing or scenic lift rides). It can also reflect online purchases made through their website or app, including advance ticket purchases or pass payments. Some guests may see split or multiple charges if they booked lodging and bought lift products separately, or if a card was kept on file for incidentals.

If you have questions about a Palisades Tahoe charge, start by checking your email for receipts or booking confirmations associated with the date of the transaction, as well as your Palisades Tahoe online account or pass account if you have one. For lodging or package bookings, refer to your confirmation number and contact their reservations or guest services team using the contact information on palisadestahoe.com. Verify whether friends or family used your card for tickets or rentals. If you still don’t recognize the charge, contact Palisades Tahoe directly with the transaction date and amount; if the issue is not resolved, you can then follow up with your card issuer to dispute the charge.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Palisades Tahoe.

  1. Palisades Tahoe

Frequently Asked Questions

What types of purchases typically show up as a Palisades Tahoe charge on my card?

Common Palisades Tahoe charges include lift tickets, season passes, ski or snowboard rentals, lessons, lodging and resort fees, parking, dining at on-mountain restaurants, and retail purchases in resort-owned shops. Online advance purchases of tickets or passes made through palisadestahoe.com will also appear under the resort name.

Can Palisades Tahoe charges appear under a different or abbreviated name on my statement?

Most transactions post as “Palisades Tahoe” or a close variation, but some lodging or on-site restaurant/retail locations may show a descriptor including specific venue names within the resort. If you see a Lake Tahoe–area hospitality charge around the dates you visited, compare it with your receipts or booking confirmations from Palisades Tahoe.

How do I cancel or change a lift ticket or activity I purchased from Palisades Tahoe?

Policies vary by product, but generally you must manage changes or cancellations through your Palisades Tahoe online account or by contacting their ticketing or guest services team via the contact details on palisadestahoe.com. Many dated lift tickets and activities are subject to specific change or cancellation windows and may involve fees or be nonrefundable, so check the terms on your confirmation email.

How can I request a refund for a Palisades Tahoe charge I don’t recognize or believe is incorrect?

First, review your email confirmations and receipts tied to the date of the charge. If you still believe the amount is incorrect, contact Palisades Tahoe guest services or reservations with your full name, the last four digits of the card, the transaction date, and amount. They can look up the transaction, clarify what it was for, and process adjustments or refunds if you qualify under their policies.

Does Palisades Tahoe place authorization holds or security deposits on my card?

Yes. For lodging stays, equipment rentals, or certain on-site services, Palisades Tahoe may place a temporary authorization hold or security deposit on your card to cover incidentals or potential damages. These holds are typically higher than the final charge and are released by your bank once the final transaction posts or the hold expires, which can take several business days depending on your card issuer.

I see multiple Palisades Tahoe charges for the same day—why did this happen?

It’s common to see separate charges for different components of your visit—for example, one for lodging, another for lift tickets, and additional charges for rentals or dining. If you kept a card on file for room incidentals or used tap-to-pay at different outlets, each venue may post an individual transaction. Compare the total of these charges to your resort folio or receipts from that day.

How can I get a copy of my receipt or folio from Palisades Tahoe?

For lodging stays, you can request a copy of your folio from the resort’s reservations or front desk team—contact details are available on palisadestahoe.com. For lift tickets, passes, rentals, or activities purchased online, log into your account on the website to view order history and email confirmations; on-site retail and restaurant receipts can often be reprinted if you can provide the date, time range, and last four digits of the card used.

How do I contact Palisades Tahoe about a billing question on my account?

Visit palisadestahoe.com and navigate to the Contact or Guest Services section for current phone numbers and email addresses for ticketing, passes, lodging, and general inquiries. When you reach out, have your booking or order number, transaction date, and the last four digits of your card ready so they can quickly locate your charge and assist you.

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