Question 1

Why does my bank statement show a charge from “VISA-AASHUL PATEL EASTWOOD AU” instead of Parklands Dental?

Accepted Answer

In Australia, some healthcare providers bill under their personal or trading name rather than the clinic brand. Dr Aashul Patel is the principal dentist at Parklands Dental in Eastwood, and his ABN is registered under the trading name “AASHUL PATEL.” As a result, dental services received at Parklands Dental may appear on your statement under his name rather than the clinic name.

Question 2

What kinds of services could a charge from Aashul Patel or Parklands Dental relate to?

Accepted Answer

Charges from Aashul Patel/Parklands Dental typically relate to dental services such as examinations, check-ups and cleans, fillings, crowns and bridges, dental implants, extractions, Invisalign or other orthodontic work, cosmetic dentistry, or emergency dental care. Larger treatment plans may involve multiple charges or deposits spread over several visits.

Question 3

Could this be a gap payment after my private health insurance rebate?

Accepted Answer

Yes. If you used a private health fund, the fund may have paid part of the treatment directly to Parklands Dental, and the remaining ‘gap’ was charged to your Visa card. Your health fund statement should show the item numbers and rebates, while the card charge under “AASHUL PATEL” reflects the out-of-pocket amount you paid.

Question 4

How can I get a copy of my invoice or receipt for the charge from Aashul Patel?

Accepted Answer

You can request a copy of your invoice by contacting Parklands Dental directly using the phone number or email listed on parklandsdental.com.au. Provide the approximate date of your appointment, the patient name, and the last four digits of the card used so they can locate the transaction and resend your receipt.

Question 5

Does Parklands Dental offer payment plans or split payments that might result in multiple charges?

Accepted Answer

For more extensive treatment plans, Parklands Dental may allow staged or split payments over several visits. This can result in multiple smaller charges from “AASHUL PATEL EASTWOOD AU” rather than a single large transaction. If you’re seeing multiple similar amounts, contact the practice to confirm whether they correspond to scheduled payments for a treatment plan.

Question 6

Why do I see a charge from Aashul Patel on a different date than my appointment?

Accepted Answer

Dental transactions can sometimes be processed or settled a day or two after your actual appointment date, especially if health fund claims, batch processing, or delayed card settlements are involved. Check the appointment date on your reminder emails or invoices; if it’s close to the transaction date, it is likely the same visit.

Question 7

How do I dispute or question a charge from Aashul Patel if I still don’t recognize it?

Accepted Answer

First, contact Parklands Dental and ask them to look up any transactions linked to your card and family members, and to confirm what services were provided. If they cannot match the charge or you believe it is incorrect, gather any correspondence and receipts and then contact your bank or card issuer to raise a dispute, referencing the descriptor “VISA-AASHUL PATEL EASTWOOD AU” and the transaction date and amount.

Question 8

Can family members’ visits appear under my name or card as a charge from Aashul Patel?

Accepted Answer

Yes. If you paid for a spouse’s or child’s dental visit using your Visa card, the transaction will appear on your statement under your card details as a charge from “AASHUL PATEL EASTWOOD AU,” even though the treatment was for a different family member. Check with household members to see if anyone recently visited Parklands Dental.

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