About Patreon
Patreon is a membership platform based in San Francisco, California that allows fans to directly support their favorite creators—such as podcasters, YouTubers, artists, writers, gamers, educators, and more—through recurring payments. Creators set up membership tiers that can include benefits like bonus content, early access, private communities (e.g., Discord), exclusive merchandise, or ad-free feeds. Patreon processes payments on behalf of creators and handles subscription billing, taxes (where applicable), and payout to the creator.
A Patreon charge may appear on your bank or card statement when you join or maintain a paid membership to support one or more creators, or when you purchase a creator’s paid item (such as a yearly membership, special paid post, or add-on). Charges are typically monthly, but some creators bill “per creation” (per post/video) and you’re billed at the start of each month for the previous month’s activity. You might also see charges when you upgrade tiers, switch from monthly to annual billing, renew an annual membership, are charged VAT/sales tax, or when Patreon runs a small temporary authorization to confirm your card.
If you’re unsure about a Patreon charge, first log in at patreon.com or via the Patreon app using any email addresses you may have used when signing up, then check Settings → Billing History to see a breakdown of charges, creators, and taxes. Statement descriptors often look like “PATREON*CREATORNAME” or “PATREON* MEMBERSHIP.” To resolve questions, you can manage or cancel memberships under Settings → Memberships, download receipts from your Billing History, or contact Patreon support at support.patreon.com (via help form or chat where available). For unauthorized or unrecognized charges, Patreon recommends changing your password, removing the payment method, contacting support with the full statement descriptor and date, and then, if needed, working with your bank or card issuer for a formal dispute.