Peak Reach B.V. is a Dutch e‑commerce and retail company that operates consumer brands such as SmoothSpine, selling health and wellness products online worldwide. It often appears on card and PayPal statements as the merchant or payment processor behind these offers.
Peak Reach B.V. is a private limited company (besloten vennootschap) based in the Netherlands that operates in “other non‑specialised retail sale” and internet retail of non‑food goods. Business registries in the Netherlands list it as a general merchandise retailer with activities tied to non‑specialised retail and online sales.([creditsafe.com](https://www.creditsafe.com/business-index/nl-nl/company/peak-reach-bv-nl05193291?utm_source=openai)) Public trademark and brand references show that Peak Reach B.V. owns or operates the SmoothSpine brand, which promotes products like acupressure and support pillows and related health and wellness items sold primarily via online campaigns and direct‑response websites.([trademarks.justia.com](https://trademarks.justia.com/owners/peak-reach-b-v-5811044/?utm_source=openai))
A charge from Peak Reach B.V. on your card or PayPal account typically originates from an online purchase or trial you initiated on a site they operate or process payments for, such as SmoothSpine. In some cases, customers report one‑time product purchases (for example pillows or wellness devices) as well as follow‑on subscription or “preapproved” payments billed monthly—amounts around $39.95–$49.99 or larger one‑time charges for bundles have been documented in consumer help forums.([justanswer.com](https://www.justanswer.com/software/w7cmr-unauthorized-paypal-payments-auto-charged.html?utm_source=openai)) You may also see multiple Peak Reach B.V. entries associated with a single order if there were duplicated payments, upsells, or both a product charge and a separate recurring subscription.
If you don’t recognize a Peak Reach B.V. charge, first check your email for receipts or order confirmations from SmoothSpine or other wellness product sites you recently visited and review any terms describing ongoing billing or subscriptions. Because Peak Reach B.V. often appears as the underlying merchant of record or payment processor (especially for PayPal “preapproved” payments), you may need to log into your PayPal or card account, open the transaction details, and use the built‑in dispute or “report a problem” flow if you believe the charge is unauthorized.([justanswer.com](https://www.justanswer.com/software/w7cmr-unauthorized-paypal-payments-auto-charged.html?utm_source=openai)) Keep screenshots of the offer page and terms, and consider contacting your bank or PayPal directly if you cannot locate merchant support contact details or if the seller does not respond to refund or cancellation requests.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Peak Reach B.V..
Why do I see a charge from Peak Reach B.V. on my card or PayPal statement?
Peak Reach B.V. is the underlying merchant or payment processor for certain online brands such as SmoothSpine, which sells health and wellness products like acupressure and support pillows. If you recently ordered from a site like SmoothSpine or a similar wellness offer, the payment may be processed under the corporate name Peak Reach B.V. rather than the brand name you recognize.([trademarks.justia.com](https://trademarks.justia.com/owners/peak-reach-b-v-5811044/?utm_source=openai))
Are Peak Reach B.V. payments typically one‑time or recurring?
Customers report both one‑time product purchases and recurring subscription or “preapproved” payments linked to Peak Reach B.V. charges. Some offers include a trial that converts into a monthly subscription (for example around $39.95–$49.99 per month) in addition to the initial product charge. Review the original offer’s terms and your PayPal “Preapproved payments” or card statements to see whether you agreed to recurring billing.([justanswer.com](https://www.justanswer.com/software/w7cmr-unauthorized-paypal-payments-auto-charged.html?utm_source=openai))
How can I cancel a recurring subscription associated with Peak Reach B.V.?
If you paid through PayPal, log in to your PayPal account, go to Settings > Payments > Manage automatic payments (or Preapproved payments), locate Peak Reach B.V., and cancel the agreement to stop future charges.([justanswer.com](https://www.justanswer.com/software/w7cmr-unauthorized-paypal-payments-auto-charged.html?utm_source=openai)) If you paid by card directly on a site operated by Peak Reach B.V. (such as SmoothSpine), look for a “Manage subscription” or “Contact us” link in that site’s account or policy pages and request cancellation in writing, keeping a copy of the confirmation email for your records.([smoothspine.com](https://smoothspine.com/policies/terms-of-service?utm_source=openai))
What should I do if I was charged more than once by Peak Reach B.V. for the same order?
Duplicate Peak Reach B.V. payments have been reported where customers see multiple charges for a single product order or for overlapping subscriptions.([justanswer.com](https://www.justanswer.com/electronics/w4cxo-massage-pillow-duplicate-paypal-charges.html?utm_source=openai)) First, compare each transaction amount against your order confirmation and check whether any of the charges are marked as “pending” or “preapproved.” Then contact the seller via the website you purchased from (for example SmoothSpine’s support form or email) and request clarification and a refund of any duplicate payments. If you cannot reach the merchant or the charges remain unresolved, file a dispute through your card issuer or PayPal, explaining which payments you did not authorize or did not receive goods for.
How can I request a refund from Peak Reach B.V. for a SmoothSpine product?
To request a refund, start with the consumer‑facing site (such as SmoothSpine) where you placed the order: look under “Contact,” “Refund policy,” or “Terms of service” for instructions and any return conditions (for example, time limits or whether the product must be returned).([smoothspine.com](https://smoothspine.com/policies/terms-of-service?utm_source=openai)) Provide your order number, transaction date, and the amounts charged by Peak Reach B.V. If the merchant denies or does not respond to your refund request and you believe you’re entitled to one—because of non‑delivery, misrepresentation, or unauthorized billing—you can escalate through your card issuer or PayPal’s dispute process with documentation of your attempts to resolve the issue directly.
Is Peak Reach B.V. a legitimate company?
Yes. Dutch corporate registries list Peak Reach B.V. as a registered private limited company (BV) active since 2019 in the non‑specialised retail and internet retail sector, with a registered address in Amsterdam and prior registration in Spijkenisse.([creditsafe.com](https://www.creditsafe.com/business-index/nl-nl/company/peak-reach-bv-nl05193291?utm_source=openai)) However, some of the online offers and marketing funnels it operates or processes payments for have been criticized for aggressive upsells and subscription traps, so you should carefully review any terms and recurring‑billing language before completing a purchase.([malwaretips.com](https://malwaretips.com/blogs/15-minute-sciatica-fix-scam/?utm_source=openai))
What amounts or patterns are common with suspicious Peak Reach B.V. charges?
Reported cases frequently mention multiple charges on the same day, including combinations of one‑time payments (e.g., $99.97, $119.95, $147.00) and smaller recurring or “preapproved” payments around $39.95–$49.99.([justanswer.com](https://www.justanswer.com/electronics/w4cxo-massage-pillow-duplicate-paypal-charges.html?utm_source=openai)) If you see several Peak Reach B.V. entries clustered together—especially if you do not recall agreeing to a subscription—review each transaction’s details and consider raising a dispute for any payment you cannot match to a specific product or clearly disclosed plan.
What should I do if I never visited SmoothSpine or any Peak Reach B.V. site but still see this charge?
If you are sure you never interacted with SmoothSpine or other Peak Reach B.V.–operated sites, treat the transaction as potentially unauthorized. Immediately log into your card or PayPal account, open the transaction details, and use the “Report a problem” or “Report unauthorized activity” option to start a formal dispute.([justanswer.com](https://www.justanswer.com/software/w7cmr-unauthorized-paypal-payments-auto-charged.html?utm_source=openai)) Ask your bank or PayPal to block further payments to Peak Reach B.V., monitor your account for additional suspicious activity, and consider requesting a new card number if you suspect your details were compromised.