Perfumes Dubai is an Australian-based online retailer specializing in Arabian and Dubai-made fragrances, including oil perfumes, eau de parfum sprays, room sprays, incense, oud and related beauty products.
Perfumes Dubai (perfumesdubai.com.au) is an Australian-based online retailer located in Revesby, New South Wales, specialising in Arabian and Dubai-made fragrances and beauty products. They offer a wide range of concentrated perfume oils, eau de parfum sprays, room and linen sprays, incense and bakhoor, oud chips and oud-based fragrances, and related beauty items inspired by Middle Eastern perfumery traditions. Orders are placed online and shipped across Australia (and in some cases internationally), with prices varying depending on the brand, bottle size, and whether you’re purchasing individual scents or curated gift sets.
A Perfumes Dubai charge typically appears on a bank or card statement after you place an order through perfumesdubai.com.au, or occasionally via a payment partner such as PayPal, Shop Pay, or a Buy Now Pay Later service. Most charges are one-time payments for physical products, including fragrances, incense, and accessories, plus shipping and any applicable taxes. You may also see temporary authorisation holds when you first submit your card details, when changing payment methods, or if an order is split into multiple shipments; these pending amounts usually drop off within a few days once the final charge is settled. Perfumes Dubai does not generally operate on automatic subscription billing, so recurring monthly charges are uncommon unless you have explicitly set up a repeat order through a third-party payment service.
If you’re unsure about a Perfumes Dubai charge, start by checking your email for order confirmations or shipping notifications from perfumesdubai.com.au around the date of the transaction, including your spam or promotions folders. Log into your account on their website (or create one using the email you shop with) to review recent orders, invoices, and tracking numbers, and compare the totals—including shipping and discounts—to the amount on your statement. For unresolved questions, visit perfumesdubai.com.au and use the Contact or Customer Support page to reach them via contact form or listed email/phone; provide your full name, the last four digits of the card, charge amount, and transaction date so they can locate the order. If you suspect an unauthorised charge and Perfumes Dubai cannot find a matching order in your name, contact your bank or card issuer promptly to dispute the transaction and secure your account.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Perfumes Dubai.
Why do I see a charge from Perfumes Dubai on my bank or card statement?
You’ll usually see a Perfumes Dubai charge after placing an order on perfumesdubai.com.au for fragrances, oils, oud, incense, room sprays, or related beauty products. The statement description may appear as “PERFUMES DUBAI,” “PERFUMESDUBAI.COM.AU,” or similar, sometimes alongside the Revesby, NSW location or the name of the payment processor (e.g., PayPal or Shop Pay). Compare the charge date and amount with any recent perfume or gift purchases you made online.
What amounts are typical for Perfumes Dubai charges?
Most personal orders from Perfumes Dubai appear as a single charge covering your chosen products plus shipping, which can commonly fall anywhere from around AUD $40 to $250 depending on the number of items, brand, and bottle size. You might also see separate, smaller amounts if you placed multiple orders the same day, used a discount code, or paid in instalments through a Buy Now Pay Later service. Always match the total in your order confirmation email or invoice with the charge on your bank statement.
Does Perfumes Dubai offer subscriptions or recurring billing?
Perfumes Dubai primarily processes one-time purchases for physical products and does not generally run automatic monthly subscriptions by default. If you’re seeing repeated charges, first check whether you have placed multiple separate orders (for example, during sales or gift seasons) or used a third-party instalment or subscription service tied to your card. If the charges look like an unexpected recurring pattern, contact Perfumes Dubai support with the transaction details so they can confirm whether any repeat-order arrangement exists, and then follow up with your bank if needed.
Why is there a small or duplicate ‘pending’ Perfumes Dubai charge on my account?
Small or duplicate pending charges can occur when Perfumes Dubai’s payment processor places an authorisation hold to verify your card, confirm available funds, or adjust the amount after shipping or discounts are finalised. These holds may appear as separate entries or as slightly different amounts before settling into a single completed transaction. Authorisation holds are typically released within a few business days; if a pending charge remains or posts as an extra payment, contact Perfumes Dubai with a screenshot of the transactions so they can investigate and, if appropriate, request a reversal from their side.
How can I cancel or change my Perfumes Dubai order before it ships?
Because Perfumes Dubai aims to dispatch orders quickly, cancellation or changes are only possible if your order has not yet entered the packing or shipping process. If you notice an error or change of mind, immediately use the Contact page on perfumesdubai.com.au and include your order number, full name, and the exact change you’re requesting (cancellation, address update, or product swap). If the order has already shipped, you may need to follow their returns or exchange process instead, subject to their policy and Australian consumer law.
What is Perfumes Dubai’s refund and return policy for fragrances and oils?
For hygiene and safety reasons, most fragrance retailers, including Perfumes Dubai, typically accept returns only for items that are faulty, damaged in transit, or significantly not as described, rather than for simple change of mind once a bottle has been opened. If your order arrives damaged, leaking, or incorrect, take clear photos of the packaging and products and contact Perfumes Dubai within the timeframe stated on their website with your order number and evidence. They can advise whether a replacement, store credit, or refund is available in your situation, in line with their policy and Australian consumer law protections.
How do I contact Perfumes Dubai about an unfamiliar or incorrect charge?
Go to perfumesdubai.com.au and navigate to the Contact or Customer Support section to find their current contact form and any listed email or phone details. When you reach out, include your full name, email address used at checkout, approximate charge amount, currency, transaction date, and the last four digits of the card so they can locate the payment. If they cannot match the charge to an order under your details or if they confirm no transaction was made, notify your bank or card issuer straight away to dispute the charge and secure your account.
I can’t find an order confirmation, but I see a Perfumes Dubai charge—what should I do?
First, search all your email folders (including spam and promotions) for ‘Perfumes Dubai’ or ‘perfumesdubai.com.au’ around the date of the charge, and check whether you checked out as a guest using a different email. You can also create or log into an account on perfumesdubai.com.au with your usual email to see if any orders are linked there. If you still can’t locate an order, contact Perfumes Dubai with a screenshot of the transaction details so they can search their system; if no record exists, follow up with your bank to investigate possible fraudulent use of your card.