Plants Basically

Healthcare93% confidence

Plants Basically is a U.S.-based wellness brand that sells plant-based dietary supplements focused on joint, brain, immune, and overall health, primarily through its online store. The business is operated by Plantsbasically LLC.

San Diego, California, United States
plantsbasically.com

About Plants Basically

Plants Basically, operated by Plantsbasically LLC, is a wellness and dietary supplement company that specializes in plant-based formulas for joint health, pain relief, cognitive support, energy, and immune function. Its flagship products include Juicy Joint, Juicy Joint Collagen, various joint relief protocols, topical salves, and other blends marketed as organic, vegan, gluten-free, and free of fillers and chemicals. These products are sold direct-to-consumer via the company’s website and associated online channels, often targeting customers looking for natural alternatives to conventional pain and inflammation management. ([plantsbasically.com](https://www.plantsbasically.com/collections/products?utm_source=openai))

A charge from Plants Basically (often appearing as PLANTSBASICALLY, PLANTS BASICALLY, or PLANTSBASICALLY LLC, sometimes with an SP*/Shopify-style prefix) typically relates to an online purchase of its supplements or a recurring subscription. Customers may see charges matching the price of a single product (for example, around common price points like $40–$80 for individual items) or bundled protocols, or recurring monthly subscription amounts when they enroll in auto-ship plans. In some cases, there may be promotional discounts, referral-related credits, or trials that convert into paid subscriptions if not cancelled in time. ([joinchargeback.com](https://www.joinchargeback.com/whats-this-charge/plantsbasically.com/Plantsbasically-LLC?utm_source=openai))

To verify a Plants Basically charge, customers should first search their email for order confirmations or subscription notices from plantsbasically.com, then log into their account on the company’s website to review active subscriptions, recent orders, and billing history. If something appears incorrect, they can contact customer support via email, toll-free phone, or live chat during business hours to clarify the transaction, request modifications to subscriptions, or inquire about refunds under the company’s return and shipping policies. If no account or order can be located and the cardholder does not recognize the purchase, they should contact both Plants Basically support and their card issuer promptly to investigate potential unauthorized use. ([plantsbasically.com](https://www.plantsbasically.com/pages/help?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Plants Basically.

  1. SP PLANTSBASICALLY PLANTSBASICAL CA

Frequently Asked Questions

Why do I see a charge from PLANTSBASICALLY or PLANTS BASICALLY on my card statement?

This charge is usually for an online purchase or subscription from Plants Basically’s website, such as Juicy Joint, Juicy Joint Collagen, or another plant-based supplement bundle. Review your email for an order confirmation from plantsbasically.com and log into your account to see recent orders and active subscriptions associated with your card. ([joinchargeback.com](https://www.joinchargeback.com/whats-this-charge/plantsbasically.com/Plantsbasically-LLC?utm_source=openai))

Does Plants Basically use subscriptions, and how can I check if I’m on one?

Yes, Plants Basically offers subscription options for many products, with recurring billing at intervals you choose (for example, every 30 days). To check if you are on a subscription, go to plantsbasically.com, access the “Manage My Subscription” or account section, and review your active subscriptions, upcoming orders, and billing dates. ([plantsbasically.com](https://www.plantsbasically.com/pages/help?utm_source=openai))

How do I cancel or pause my Plants Basically subscription to stop future charges?

You can cancel or pause a subscription by logging into your Plants Basically account and navigating to the “Manage My Subscription” area, where you can change delivery frequency, skip a shipment, pause, or cancel before the next billing date. If you need assistance, contact customer support via email, phone, or live chat during posted hours so changes can be processed before your next renewal. ([plantsbasically.com](https://www.plantsbasically.com/pages/help?utm_source=openai))

What are typical prices for Plants Basically products, and can that explain the amount I was charged?

Plants Basically products are generally priced in the range of about $40–$80 for individual supplements like Juicy Joint or Brain Nectar, with higher totals for multi-product bundles and joint protocols. Compare the exact amount of your card charge with the prices listed in your order confirmation or in the All Products section on plantsbasically.com to confirm which items or bundles you purchased. ([plantsbasically.com](https://www.plantsbasically.com/collections/products?utm_source=openai))

How can I request a refund or return for a Plants Basically order I’m not satisfied with?

Refunds and returns are handled through Plants Basically’s Shipping & Returns policy. Visit the Help or Shipping & Returns pages on plantsbasically.com, then follow the instructions—typically you’ll contact their support team at orders@plantsbasically.com or via phone to initiate a return, confirm eligibility, and obtain any required return authorization before sending products back. ([plantsbasically.com](https://www.plantsbasically.com/pages/help?utm_source=openai))

Can Plants Basically place small or temporary authorization holds on my card?

Like many online merchants, Plants Basically may place a temporary authorization on your card when you submit an order or update payment details to verify the payment method. These holds usually match or are close to the eventual order total and should fall off automatically or post as a completed transaction within a few business days, depending on your bank’s policies.

How do I contact Plants Basically if I don’t recognize a charge or need help with my order?

You can reach Plants Basically through multiple channels: email orders@plantsbasically.com, call their toll-free number listed on the Help Center, or use the live chat feature on their website during business hours (Monday–Friday, 9 a.m.–5 p.m. PST). Provide your name, email, and any order or subscription details so support can quickly locate your account and explain the charge. ([plantsbasically.com](https://www.plantsbasically.com/pages/help?utm_source=openai))

What should I do if I can’t find an account or order linked to the Plants Basically charge?

If you can’t locate an order or subscription after checking your email and plantsbasically.com account, first confirm that no family members or authorized users placed the order. If it still appears unfamiliar, contact Plants Basically support with the transaction date and amount so they can search their system. If they cannot match the charge, contact your card issuer to dispute the transaction and request a new card if fraud is suspected.

This merchant is in the Healthcare category

Browse all

Related Merchants

Solantra Health
Dr Shivram Nadkarni
Shoaib and Shazia Pty Ltd
Nepean Hospital
St John of God Murdoch Hospital

Compare Plants Basically

vsSolantra HealthvsDr Shivram NadkarnivsShoaib and Shazia Pty Ltd

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you