Platinum Pro Golf Tours

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Platinum Pro Golf Tours is an Australian golf travel agency that organises bespoke, fully hosted luxury golf tours to premium and often private courses in Australia and internationally.

Sydney, NSW, Australia
platinumprogolftours.com

About Platinum Pro Golf Tours

Platinum Pro Golf Tours is a specialised golf travel agency based in Sydney, Australia, focused on creating high‑end, fully hosted golf experiences. Led by PGA of Australia professional Piers Lloyd, the company designs bespoke itineraries that provide access to exclusive and private premium golf courses across Australia and abroad, including destinations such as New Zealand, Thailand, Vietnam, Japan and more. Their tours typically include tee times at top‑ranked courses, on‑ground hosting by qualified golf professionals, and a strong emphasis on personalised service and luxury travel arrangements. ([platinumprogolftours.com](https://www.platinumprogolftours.com/aboutus?utm_source=openai))

A charge from Platinum Pro Golf Tours on a card statement is usually linked to a deposit or full payment for a golf tour package, a customised itinerary, or related services such as green fees, coaching/hosting, and logistical arrangements. Because they run both domestic and international tours for small and larger groups, charges may be one‑off payments, staged instalments before departure, or final balance payments close to travel dates. In some cases, smaller amounts may relate to ancillary bookings or adjustments to an existing tour itinerary. ([platinumprogolftours.com](https://www.platinumprogolftours.com/requestitinerary?utm_source=openai))

If you do not recognise a Platinum Pro Golf Tours charge, first check any recent golf travel you’ve booked, including group trips where another organiser may have arranged the tour under this company’s name. Review confirmation emails and invoices from platinumprogolftours.com, and search your inbox for “Platinum Pro Golf” or “Piers Lloyd.” To resolve billing questions, you can contact them directly via the email addresses and phone numbers listed on their Contact page; having your tour dates, invoice number and the exact transaction amount will speed resolution. If you still believe the charge is incorrect after speaking with them, you can then follow up with your card issuer to dispute the transaction. ([platinumprogolftours.com](https://www.platinumprogolftours.com/contactus))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Platinum Pro Golf Tours.

  1. Platinum Pro Golf Tours

Frequently Asked Questions

Why was I charged by Platinum Pro Golf Tours?

This charge is typically for a golf tour package or related travel services you booked through Platinum Pro Golf Tours, such as a deposit, instalment, or final balance for a hosted golf trip to courses in Australia or overseas. Check your recent tour enquiries, booking confirmations, or invoices from platinumprogolftours.com to match the amount and date.

Does Platinum Pro Golf Tours charge deposits and instalments, or just one lump sum?

Depending on the tour and timing, Platinum Pro Golf Tours may require an initial deposit to secure your place, followed by one or more instalment payments or a final balance payment before departure. Your specific payment schedule and due dates are usually outlined in your tour proposal and booking confirmation email.

How can I cancel or change my golf tour booking with Platinum Pro Golf Tours?

To cancel or modify a booking, you should contact Platinum Pro Golf Tours directly using the email or phone numbers on their website, referencing your itinerary and invoice number. Cancellation terms, deadlines and any applicable fees vary by tour and destination, so you’ll need to review the conditions provided in your original proposal or booking documents.

How do I request a refund or credit from Platinum Pro Golf Tours?

Email or call Platinum Pro Golf Tours with your full name, tour name, travel dates and payment receipt details, and clearly state whether you’re seeking a refund, credit, or date change. Eligibility for a refund depends on the tour’s terms and how close you are to the departure date; in some cases suppliers such as hotels or courses may also influence what can be refunded.

What are typical charge amounts I might see from Platinum Pro Golf Tours?

Amounts can range from smaller deposits (often a fraction of the overall tour cost) to larger multi‑thousand‑dollar charges for full tour packages, especially for international or multi‑course itineraries. It’s common to see one deposit transaction followed later by a larger final payment close to your travel date.

Could a Platinum Pro Golf Tours charge be an authorisation hold or temporary charge?

Most transactions from Platinum Pro Golf Tours are direct tour payments, but occasionally you may see a pending or slightly varying amount while your bank processes an international or card‑not‑present transaction. Pending entries normally settle within a few days; if a pending amount does not match your invoice, contact both your bank and Platinum Pro Golf Tours to clarify.

How do I contact Platinum Pro Golf Tours about a charge on my card?

You can reach Platinum Pro Golf Tours using the contact details on their Contact page, which lists email addresses (including info@platinumprogolftours.com) and Australian and international phone numbers. When you contact them, have your card statement, tour name, dates, and any email correspondence handy so they can quickly locate your booking. ([platinumprogolftours.com](https://www.platinumprogolftours.com/contactus))

I don’t remember booking a tour—could this Platinum Pro Golf Tours charge be for a group trip someone else organised?

Yes. Many of their tours are arranged for corporate groups, clubs or social golf groups where one organiser works directly with Platinum Pro Golf Tours but individual travellers’ cards are charged separately. Check with your golf club, employer, or trip organiser to see if they booked through Platinum Pro Golf Tours and allocated costs directly to participants’ cards.

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