Plus Fitness

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Plus Fitness is an Australian 24/7 gym franchise offering cardio and strength equipment, group fitness, and personal training across numerous suburban locations. The "Jindalee" reference indicates a specific franchise location in Jindalee, Australia.

Bella Vista, New South Wales, Australia
plusfitness.com.au
Owned by Viva Leisure Limited

About Plus Fitness

Plus Fitness is an Australian-owned 24/7 gym franchise with hundreds of locations across the country, including the Plus Fitness Jindalee club referenced on your statement. The gyms typically offer a full range of cardio machines, strength equipment, free weights, functional training areas, and in many locations, group fitness classes and optional personal training. Members usually receive a secure access tag or card that allows them to train at any time, day or night, and many memberships provide access to multiple Plus Fitness clubs nationwide.

A Plus Fitness or “Plus Fitness Jindalee” charge will usually appear on your bank statement when you have an active gym membership or have recently joined, renewed, or updated your account at that club. Common charges include regular membership fees (often billed fortnightly by direct debit), a joining or administration fee when you first sign up, and a one-off fee for your access card or key tag. You may also see charges for casual visits, small group training, personal training sessions, or late/declined payment fees. In some cases, a small temporary authorization may appear when you first provide or update your card details, which is then reversed by your bank.

If you’re unsure about a Plus Fitness charge, start by checking whether you (or someone in your household) has a membership or recently visited the Jindalee club or another Plus Fitness location. Log into your Plus Fitness member portal (via plusfitness.com.au) or check your email for your original welcome email, tax invoice, or direct debit agreement, which will show billing dates and amounts. To resolve questions, you can contact the Jindalee club directly using the phone or contact form listed on the Plus Fitness website, or reach out to Plus Fitness support via their national site. Have your full name, contact details, and the exact amount/date of the charge ready—this helps staff quickly locate your membership, explain the charge, pause or cancel a membership, or advise you on refund or charge dispute options if an error has occurred.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Plus Fitness.

  1. SQ *PLUS FITNESS JINDA Jindalee AUS

Frequently Asked Questions

Why am I seeing a Plus Fitness or ‘Plus Fitness Jindalee’ charge on my bank statement?

This charge typically relates to an active or recently active gym membership at a Plus Fitness club, most likely the Jindalee location mentioned in the description line. It can be your regular fortnightly membership debit, a joining or access card fee, or payment for services such as personal training or casual visits. If you share bank accounts, check whether a family member has joined or used Plus Fitness Jindalee recently.

How does Plus Fitness billing work and what are the usual membership costs?

Plus Fitness commonly operates on no-lock-in, direct-debit memberships that are billed fortnightly from your nominated bank account or card. Pricing can vary by club and current promotions, but many locations charge a fortnightly fee in the moderate range for 24/7 access, plus a one-time joining/admin and access card fee. To see exact pricing for Jindalee, visit plusfitness.com.au, select the Jindalee club page, or contact the club directly, as local offers and rates can change over time.

Why was I charged by Plus Fitness after I thought I cancelled my membership?

Plus Fitness memberships are generally billed in advance for each fortnightly period, and cancellations usually require notice (often around 2 weeks) submitted directly to the club or via their specified process. If you cancelled close to your debit date, one final payment may still be processed, and your access normally continues until the end of that paid period. Check your cancellation confirmation email or contact the Jindalee club to confirm your cancellation date and any remaining charges.

How do I cancel or pause my Plus Fitness membership (including Jindalee)?

To cancel or put your membership on hold, you usually need to contact your home club (e.g., Plus Fitness Jindalee) directly—either in person during staffed hours or via the contact details on the Plus Fitness website. Many clubs have a simple cancellation/hold form and may require a brief notice period, as outlined in your original membership agreement. Ask the club to provide written confirmation (email or receipt) of the effective date of your cancellation or suspension and any final debit dates.

How can I request a refund or dispute a Plus Fitness charge?

If you believe you’ve been incorrectly charged, first contact Plus Fitness Jindalee or your home club with your full name, member number (if known), and the date/amount of the charge. Staff can check for duplicate debits, charges after cancellation, or incorrect fees and advise whether a refund or account credit is appropriate under their terms. If the club confirms an error, refunds are generally processed back to the original payment method; if you can’t resolve it directly, you may also speak with your bank about disputing the transaction.

What are common Plus Fitness charge amounts or patterns I might see?

You will typically see regular fortnightly debits for your membership, which will be the same amount each cycle unless you change plans or a promotion ends. On or shortly after joining, you may also see a larger one-off debit that combines your first membership period with a joining/admin fee and an access card/tag fee. Occasional additional charges can include personal training sessions, casual visit fees, or a dishonour/late fee if a scheduled debit was rejected by your bank.

Why do I see a small or ‘pending’ Plus Fitness charge on my account?

A small or pending charge can be a temporary authorization used to confirm that your card or bank account is valid when you first sign up or update your payment details. This is not a completed debit and is usually released by your bank within a few business days. If a pending amount later posts as a full charge and you don’t recognize it, contact Plus Fitness Jindalee or your home club for clarification.

How can I check which Plus Fitness location is billing me and update my payment details?

The transaction description often includes the club name or suburb (such as ‘Jindalee’), indicating which Plus Fitness franchise is billing you. You can confirm this by logging into your member portal (via plusfitness.com.au) or by calling the club whose name or area appears on your statement. From there, staff can confirm your home club, update your bank or card details, and send you a copy of your membership agreement and recent invoices for your records.

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