About Pursuit
Pursuit (often branded as Pursuit Collection) is a travel and hospitality company that owns and operates hotels, lodges, sightseeing tours, and attractions in iconic destinations, including Banff and Jasper in the Canadian Rockies. In Western Canada, they manage properties such as the Banff Gondola, Columbia Icefield tours, scenic lake cruises, and a range of accommodations and dining experiences tailored to leisure travelers.
A charge labeled “Pursuit Banff Jasper Calgary AB” typically relates to the purchase of attraction tickets (e.g., gondola, icefield, or cruises), guided tours, hotel stays, dining associated with their properties, or vacation packages reserved through Pursuit’s booking channels. The billing may appear under a central Calgary-based corporate descriptor even if the actual experience took place in Banff, Jasper, or another Rockies location. Charges may be one-time bookings, multi-day package reservations, or modifications to existing reservations.
If you have questions about a Pursuit charge, start by checking your email for confirmation messages from Pursuit or from the specific attraction or hotel you booked—these often include your reservation number and itemized charges. You can also log into your Pursuit or partner booking account (if used) to review past reservations. For unresolved issues, contact Pursuit’s customer service using the contact or help section on their official website, referencing the date and amount of the charge and any confirmation numbers. If the transaction still looks unfamiliar after checking with family members or travel companions, you can dispute it through your card issuer while they investigate with Pursuit.