Quiz Atrix is an online subscription service operated by Appsella LTD that sells personalized astrology-style reports and predictions based on a short online quiz.
Quiz Atrix is a digital astrology and personality-style service delivered through the website quiz.atrix.guide. Operated by Appsella LTD, it invites users to complete a brief online quiz and then offers personalized reports and predictions, often framed as astrology or life-guidance content, which are accessed via web links and ongoing membership. The service is marketed primarily for entertainment purposes and is not positioned as professional medical, psychological, or financial advice.
A Quiz Atrix charge may appear on your statement after you complete their online quiz and accept an introductory offer, trial, subscription, or one‑time purchase on their site. According to their billing terms, they sell auto‑renewing subscriptions as well as one‑time digital content, and subscriptions will continue to renew and bill your card (often around monthly, with reported amounts near USD $49.99 or equivalent) until you actively cancel. Charges may also appear if you subscribed via a third‑party app store or payment processor and forgot to cancel before the renewal date.([quiz.atrix.guide](https://quiz.atrix.guide/appsella/billing-terms?utm_source=openai))
If you don’t recognize a Quiz Atrix charge, first search your email (including spam and promotions folders) for messages from quiz.atrix.guide or Appsella/“Atrix” containing order confirmations, login links, or subscription details. You can manage or cancel a direct‑website subscription by following the instructions and links provided in those emails or by contacting their support team as described in their Terms of Use and Money‑Back Policy. If you can’t locate an account but see repeated or unauthorized charges, you should contact your card issuer to dispute the transaction or block further billing, and consider reporting any suspected fraud, especially if you never completed their quiz or agreed to a paid plan.([quiz.atrix.guide](https://quiz.atrix.guide/appsella/terms-of-use))
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Quiz Atrix.
Why do I see a charge from “quizatrixapp” or “Quiz Atrix” on my card statement?
This charge typically appears after you complete the Quiz Atrix online quiz and accept an offer for a digital report or subscription on quiz.atrix.guide. Many users sign up via a low‑priced trial or introductory offer and are then moved onto a recurring subscription that renews automatically until cancelled. Check your email for an order confirmation from Quiz Atrix or Appsella LTD to confirm the details of your purchase.([quiz.atrix.guide](https://quiz.atrix.guide/appsella/billing-terms?utm_source=openai))
What does a typical Quiz Atrix subscription cost and how often am I billed?
Pricing can vary by promotion and region, but public reviews commonly mention recurring charges around USD $40–$50 or equivalent per billing period after an initial low‑cost or trial offer. Subscriptions are auto‑renewing, so your card is charged at the interval shown on the purchase screen (for example, monthly) until you cancel at least 24 hours before the next renewal. Always refer to the pricing shown on the checkout page and in your confirmation email for exact amounts.([quiz.atrix.guide](https://quiz.atrix.guide/appsella/billing-terms?utm_source=openai))
How do I cancel my Quiz Atrix subscription so I am no longer charged?
If you subscribed directly on quiz.atrix.guide, open the link from your confirmation email or visit the site and follow the instructions in their Billing Terms and Money‑Back Policy to stop auto‑renewal—this usually involves using a cancellation link or contacting support with your subscription email and order details. If you purchased through an app store (Apple App Store or Google Play), you must cancel via that store’s subscription settings, as Quiz Atrix support cannot stop those renewals for you. Ensure you cancel at least 24 hours before the next renewal date.([quiz.atrix.guide](https://quiz.atrix.guide/appsella/terms-of-use))
I thought Quiz Atrix was a one‑time offer—why am I still being charged?
Many complaints indicate that users believed they were making a single low‑cost purchase but actually accepted an auto‑renewing subscription after the quiz onboarding flow. The subscription terms and renewal details are shown on the payment screen and in their Billing Terms, and by clicking the confirmation button you authorize repeated billing until you cancel. Review your original order page or email receipt to confirm whether a subscription—not just a one‑time report—was purchased, then follow the cancellation steps if you no longer want the service.([quiz.atrix.guide](https://quiz.atrix.guide/appsella/terms-of-use))
How can I request a refund for a Quiz Atrix charge I disagree with?
Quiz Atrix states that refunds are handled according to their Money‑Back Policy, and that you must follow the process described there to request one. Typically, you’ll need to contact their support team, provide the subscription email and any ticket or order ID, and explain the issue (for example, unintentional subscription or difficulty accessing content). If you subscribed via an app store, you must request refunds directly from Apple or Google, as they control billing for those purchases. If your bank flags the transaction as suspicious or you believe it’s fraudulent, you can also pursue a dispute through your card issuer.([quiz.atrix.guide](https://quiz.atrix.guide/appsella/terms-of-use))
What should I do if I can’t find my Quiz Atrix account but keep getting charged?
Start by searching all your email accounts (including spam) for messages from quiz.atrix.guide, Atrix, or Appsella LTD—many users have more than one email and may have subscribed with a different address. If you still can’t locate an account, gather screenshots of the charges from your bank statement and contact Quiz Atrix support using the email listed in their Terms or on their Trustpilot profile, giving as much detail as possible. If they cannot locate your subscription or you suspect your card details were misused, contact your bank or card issuer immediately to block future payments and file a dispute if appropriate.([quiz.atrix.guide](https://quiz.atrix.guide/appsella/terms-of-use))
Is Quiz Atrix a legitimate business or a scam site?
Reputation checkers generally classify quiz.atrix.guide as a real, operating website with active SSL and standard payment methods, and the service has an active profile on Trustpilot where the company replies to complaints. However, it has a low customer rating and numerous reviews alleging unexpected or hard‑to‑cancel charges, so it is best approached with caution. If you use the service, document what you agreed to, keep your confirmations, and monitor your statements closely.([scamadviser.com](https://www.scamadviser.com/check-website/quiz.atrix.guide?utm_source=openai))
How do I contact Quiz Atrix customer support about a billing issue?
According to their Terms of Use and public review responses, Quiz Atrix (Appsella LTD) handles support via email; they ask customers to provide the subscription email and any ticket ID so they can locate the account. You can find the relevant contact addresses on quiz.atrix.guide in the legal or contact sections, and in some Trustpilot responses they list additional support-team email addresses. Always contact them from the same email you used when subscribing so they can match you to the correct billing profile.([quiz.atrix.guide](https://quiz.atrix.guide/appsella/terms-of-use))