Raise

E-commerce70% confidence

Raise is a digital marketplace and prepaid payments platform where consumers can buy discounted gift cards, earn rewards, and manage digital payments with hundreds of retailers.

Chicago, Illinois, United States
raise.com

About Raise

Raise is an online marketplace and digital prepaid payments platform that focuses on gift cards and retail payment solutions. Through its website and app, customers can buy discounted gift cards from a wide range of popular brands, as well as access face-value cards that earn cashback or rewards on everyday purchases. The company partners with hundreds of retailers and has positioned itself as a way for consumers to stretch their budgets and optimize how they pay for routine shopping.([ipaddress.com](https://www.ipaddress.com/website/www.raise.com/?utm_source=openai))

A charge labeled something like “Raise Com II Aurora” is very likely a slightly truncated or reformatted descriptor for Raise.com, reflecting an online purchase of a digital or physical gift card, or a payment made through the Raise platform. Card networks and banks sometimes abbreviate “.COM” as “COM,” and may append extra routing or location text (such as internal codes or the cardholder’s region) that doesn’t correspond to Raise’s actual headquarters. Typical charges include one‑time gift card buys, recurring purchases of brand-specific cards, or small test/verification transactions when a new payment method is added.([ipaddress.com](https://www.ipaddress.com/website/www.raise.com/?utm_source=openai))

If you’re unsure about a Raise charge, first log into your Raise account (website or app) and review your order history and email confirmations for matching amounts and dates. Because Raise operates entirely online, all order details, card balances, and receipts should be available in your account or via confirmation emails. If you still can’t identify the charge, you can contact Raise customer support through their help center while logged in, providing the transaction date, amount, and last four digits of the card used; they can verify whether the charge originated from them. If Raise cannot locate a corresponding order, you should then contact your card issuer to dispute the transaction or request a new card number in case of fraud.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Raise.

  1. Raise Com II Aurora

Frequently Asked Questions

Why does my statement show a charge from “Raise Com” or “Raise Com II Aurora” instead of Raise.com?

Many banks abbreviate merchant names and strip punctuation, so “Raise.com” often appears as “RAISE COM” on card statements. Extra text such as “II” or a city name (e.g., Aurora) can be internal routing or regional codes added by the bank or processor, not Raise’s actual location. If you recently bought a gift card or used Raise for a payment, this is likely the corresponding charge.

What types of purchases typically generate a Raise charge and in what amounts?

Raise charges usually correspond to digital or physical gift card purchases and often match the face value of the card minus any discounts shown at checkout. For example, you might see a $47.50 charge for a $50 retailer gift card purchased at a 5% discount. You may also see occasional small temporary authorizations when adding or updating a payment method, which should disappear after your card is verified.([finalscout.com](https://finalscout.com/company/raise?utm_source=openai))

How can I confirm which order a specific Raise charge is linked to?

Log into your Raise account and go to your Orders or Purchase History section, then filter by date around the day the charge posted to your card. Match the exact amount of the card transaction to an order in your history. You can also search your email for Raise order confirmations that list the total paid, card brand, and date, which should correspond to the charge on your statement.

How do I request a refund or report a problem with a gift card purchased through Raise?

If a gift card you bought on Raise has an incorrect balance, is inactive, or is the wrong brand, contact Raise support through your account as soon as possible. Raise offers a money‑back guarantee for issues like non‑working cards when reported within their stated guarantee window; you’ll typically need to provide the order number, screenshots or photos of the balance check, and any error messages from the merchant.([loginslink.com](https://loginslink.com/raise-points-login?utm_source=openai))

Can Raise purchases be recurring or part of a subscription?

Raise itself does not typically bill like a subscription service; most charges are one‑time purchases for specific gift cards or payment loads. However, if you frequently buy cards for the same retailer, your statement may show similar amounts at regular intervals. Any truly recurring, automatic billing would be visible in your Raise account settings, so review your account if you suspect an ongoing arrangement.

Why do I see a small pending or $0 Raise authorization on my card?

When you add or update a payment method, Raise or its payment processor may place a small temporary authorization (sometimes $0 or a very small amount) to verify that the card is valid. This is not an actual charge and should drop off your statement automatically within a few days once the bank releases the hold.

How can I cancel a Raise order or prevent future charges?

Because gift cards are often delivered and usable immediately, Raise orders may be difficult or impossible to cancel once processed. If you placed an order in error, contact Raise support right away through your account to see if it can be stopped. To prevent future charges, remove saved payment methods from your profile, disable any auto‑reload or similar features, and ensure that only you have access to your Raise login credentials.

What should I do if I don’t recognize a Raise charge and don’t have a Raise account?

First, check with family members who might have access to your card to see if they made a Raise purchase. If no one recognizes the transaction and you don’t use Raise, contact your card issuer immediately to report a potentially unauthorized charge. Ask them to block or replace the card and, if appropriate, file a dispute. You can also reach out to Raise support with the transaction details; if they can’t locate an order tied to your information, that further supports treating it as potential fraud with your bank.

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