Question 1

What types of services could a “RAYCHI” charge correspond to?

Accepted Answer

A “RAYCHI” charge may correspond to acupuncture treatments, herbal medicine consultations, cupping or gua sha sessions, hormone balance programs, chronic illness support, or holistic aesthetics such as microneedling and LED light therapy received at RayChi Acupuncture & Wellness in North Bethesda, MD. ([raychiacupuncture.com](https://www.raychiacupuncture.com/))

Question 2

Does RayChi Acupuncture & Wellness bill as a subscription or as one‑time visits?

Accepted Answer

RayChi Acupuncture & Wellness primarily charges per visit or per treatment package rather than as an automatic subscription. However, you may see multiple similar charges if you schedule recurring weekly or biweekly sessions or purchase a multi‑session package that is billed in installments.

Question 3

How can I verify what a specific RAYCHI card charge is for?

Accepted Answer

To verify a RAYCHI charge, compare the transaction date and amount with your appointment confirmations, email receipts, or booking records from RayChi Acupuncture & Wellness. If you still have questions, contact the clinic using the phone number or contact form on raychiacupuncture.com and provide the charge date, amount, and last four digits of your card so they can look it up. ([raychiacupuncture.com](https://www.raychiacupuncture.com/))

Question 4

Can I use my HSA or FSA card at RayChi Acupuncture & Wellness?

Accepted Answer

Yes. RayChi Acupuncture & Wellness notes that clients can pay using credit, debit, HSA, or FSA cards for eligible acupuncture and wellness services, so a RAYCHI charge may be associated with one of these health‑related payment methods. ([raychiacupuncture.com](https://www.raychiacupuncture.com/))

Question 5

How do I cancel or reschedule an appointment to avoid extra RAYCHI charges?

Accepted Answer

To cancel or reschedule, use your original booking confirmation (which may contain a reschedule link) or contact the clinic directly via phone or the website contact form as early as possible. Ask about their cancellation window and whether late cancellations or missed appointments incur a fee so you can avoid unexpected RAYCHI charges.

Question 6

How do I request a refund or dispute an unexpected RAYCHI charge?

Accepted Answer

First, contact RayChi Acupuncture & Wellness directly and explain the issue—provide your name, the transaction date, the amount, and the last four digits of the card. They can confirm whether the charge came from their clinic and, if appropriate, issue an adjustment or refund. If you cannot resolve it with the clinic, you can then contact your card issuer to formally dispute the transaction.

Question 7

Why do I see multiple RAYCHI charges close together on my statement?

Accepted Answer

Multiple RAYCHI charges in a short period may result from booking more than one service on the same day, purchasing a package or series of treatments, paying a separate fee for herbal products or add‑on services, or rescheduling fees. Reviewing your appointment history and receipts from RayChi Acupuncture & Wellness can clarify which services each charge represents.

Question 8

Could a small or temporary RAYCHI amount be just an authorization hold?

Accepted Answer

It’s possible that a small or unusual RAYCHI amount is a temporary card authorization used to secure an appointment or verify your card at the time of booking. Such holds typically drop off or are replaced by the final service charge once your visit is completed; if a pending hold remains for several days, contact both the clinic and your card issuer to confirm its status.

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