Recreation.gov

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Recreation.gov is the U.S. federal government’s online reservation and trip-planning portal for campgrounds, tours, permits, and passes on public lands.

Washington, DC
recreation.gov

About Recreation.gov

Recreation.gov is an official U.S. government website that allows visitors to search for and reserve federal campsites, cabins, tours, permits, and passes across national parks, national forests, and other public lands. It aggregates availability and booking functions for multiple federal agencies, including the National Park Service, U.S. Forest Service, Bureau of Land Management, and others, making it a central hub for planning outdoor recreation on federal lands.

A charge from Recreation.gov on your bank or card statement typically relates to booking a campsite, cabin, day-use site, tour, lottery application fee, or special use permit (such as backcountry, river, or hunting permits). It may also reflect service fees associated with making or changing reservations. The city/state (such as Albuquerque, NM) shown on the descriptor often refers to the billing or processing location, not the actual park or facility you are visiting.

If you have questions about a Recreation.gov charge, start by logging into your account at Recreation.gov and reviewing your upcoming and past reservations, permits, or lottery applications. Each transaction will list associated fees and dates that should match your statement. For unresolved issues, you can contact Recreation.gov customer support via their help center or phone; have your reservation number, the last four digits of your card, and the transaction date/amount ready. Disputes or refund requests should generally be initiated through Recreation.gov first before contacting your bank or card issuer.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Recreation.gov.

  1. recreation.gov albuquerque nm

Frequently Asked Questions

Why do I see a charge from Recreation.gov on my card statement?

A charge from Recreation.gov is usually for a reservation or fee related to federal recreation areas—such as camping, cabins, tours, day-use reservations, permits, or lottery application fees. Log into your Recreation.gov account and check your upcoming and past trips to match the date and amount of the charge.

What does the Albuquerque, NM location in the Recreation.gov descriptor mean?

The city and state (such as Albuquerque, NM) in the merchant descriptor typically reflect the payment processing or administrative location associated with Recreation.gov, not the physical park or campground you booked. Your actual reservation location will be listed in your Recreation.gov confirmation email and account details.

How can I view or download a receipt for my Recreation.gov charge?

Sign in to your account on Recreation.gov, go to “My Reservations” or “My Trips,” select the specific reservation or permit, and look for the option to view or print your confirmation or receipt. This document will itemize fees and taxes corresponding to the charge on your statement.

How do I cancel a campsite or tour reservation made through Recreation.gov?

Log into Recreation.gov, navigate to “My Reservations,” select the reservation you want to cancel, and follow the prompts to cancel. Be sure to review the cancellation policy for that specific site or activity, as fees or deadlines may apply and some portions of the fee may be non-refundable.

How do I request a refund for a Recreation.gov booking or fee?

Refunds are governed by the specific facility’s cancellation and refund policy, which is shown on the listing page and in your confirmation email. If you believe you’re due a refund, cancel or modify through your Recreation.gov account first, then contact Recreation.gov customer support with your reservation number if the expected refund does not appear within the stated time frame.

Why was I charged a service or reservation fee in addition to the campsite cost?

Recreation.gov often applies service or reservation fees for processing bookings, changes, or lottery applications. These fees are typically non-refundable and are detailed in the price breakdown on the reservation page and in your confirmation email. Your statement may show a combined total of campsite and service fees as a single Recreation.gov charge.

Can I have recurring or multiple charges from Recreation.gov in the same month?

Yes. Multiple reservations, lottery applications, or permit purchases made in the same billing period will each generate their own charge from Recreation.gov. If you booked multiple sites, dates, or activities (for example, several campgrounds on a road trip), you may see several separate charges on your statement.

How do I contact Recreation.gov about a billing or charge issue?

Visit recreation.gov and go to the Help Center or Contact Us section for current phone numbers and support options. You can typically reach customer service by phone or online form; have your account email, reservation or permit number, and transaction details ready so they can quickly investigate the charge.

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